Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Windows XP
Tag Cloud
access audio black screen blue screen bsod connection crash dell desktop drivers dvd email error excel firefox google hard drive hardware hdmi hijackthis internet itunes keyboard laptop malware monitor motherboard network networking outlook problem ram recovery router screen slow sound spyware tdlwsp.dll trojan vba video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Windows XP >
"cannot find the file specified" "during the installation of the device."

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
DaveBurnett's Avatar
Computer Specs
Distinguished Member with 4,860 posts.
 
Join Date: Nov 2002
Location: Tamworth, UK
Experience: If I don't know, I RTFM
05-Jun-2004, 08:44 AM #1
"cannot find the file specified" "during the installation of the device." SOLUTION
I have had this problem numerous times in the past where the installation proceeds then ends with the messages:

During the installation of the device.
The system cannot find the file specified
and it goes into a detection loop

HERE is the solution:

Windows 2000/XP has a bug that it cannot properly detect new hardware by *.inf files, if the RunOnce registry key is missing for the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

This key is often used by installers to execute post-reboot programs, but sometimes they accidentally delete this key.

IMPORTANT: This article contains information about modifying the registry. Make sure that you understand how to backup and restore the registry, in case a problem occurs. Please read the linked Microsoft Knowledge Base article prior to editing the registry.


Go to Start » Run and enter "regedit."

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

With CurrentVersion Highlighted, go to the Edit menu and select New » Key

Name the key RunOnce, leaving everything else about the key alone.

The RunOnce key should now exist underneath the CurrentVersion key.
Once the key exists, Windows 2000/XP stops redetecting the Hardware
__________________
I cannot remember the last time I forgot something...

Last edited by DaveBurnett : 06-Jun-2004 03:54 AM.
DaveBurnett's Avatar
Computer Specs
Distinguished Member with 4,860 posts.
 
Join Date: Nov 2002
Location: Tamworth, UK
Experience: If I don't know, I RTFM
06-Jun-2004, 03:52 AM #2
bump
2KThunder's Avatar
Junior Member with 19 posts.
 
Join Date: May 2004
Experience: Intermediate
24-Oct-2005, 06:51 PM #3
TTT This thread was a lifesaver googled in and it fixed a day long probelm and finally got my GPS installed properly. Thanks!!
DaveBurnett's Avatar
Computer Specs
Distinguished Member with 4,860 posts.
 
Join Date: Nov 2002
Location: Tamworth, UK
Experience: If I don't know, I RTFM
24-Oct-2005, 06:55 PM #4
I spent 3 weeks looking for It. That's why I put this here.
In my case it was PC Forrester's Starter program that deleted the key.
rodeognome's Avatar
Senior Member with 1,287 posts.
 
Join Date: Dec 2003
24-Oct-2005, 07:00 PM #5
I've come across that problem before...so you tip has been noted.

Thank you for solution yesterday - for Belkin slim NIC card - it worked a charm.
Vistar's Avatar
Junior Member with 2 posts.
 
Join Date: Dec 2005
Experience: Advanced
18-Dec-2005, 03:42 PM #6
RunOnce erased - shows "cannot find the file specified" error
Thanks so much. Used the fix to finally install TrendNet TEW-421PC that deleted RunOnce. Now the card works, but system is running extremely slowly.
apankrat's Avatar
Junior Member with 2 posts.
 
Join Date: Jan 2006
15-Jan-2006, 03:20 PM #7
Just wanted to chime in too and say "THANKS !". I am with http://hamachi.cc and the "Not found" problem is an infrequent but major headache. At some point we spent two weeks of daily back-n-forth email with someone trying to get to the bottom of it. Looked at setupapi.log at its most verbose level, tries all things imaginable. All failed.

This was few months ago and since then we were basically telling people that they probably had run some tool that corrupted their registry and we couldn't say in which exact way.

Thanks again.
jayIT's Avatar
Member with 35 posts.
 
Join Date: Feb 2006
Experience: Advanced
23-Feb-2006, 04:30 PM #8
This is one of the best tips I've seen. Solved a multi day problem with a device driver for a special instrument PCI card that could not be reinstalled. The first time it installed correctly. When I removed all the supporting software (because of another problem) it erased the RunOnce key. Imagine my surprise when I could not get the driver to detect when I wanted to reinstall!!@@!@#!!@!@!!! What a pain!!!

A+ for the tip and fix!

Device DT300 works great now!
Grey Bat's Avatar
Junior Member with 2 posts.
 
Join Date: Mar 2006
Experience: Advanced
29-Mar-2006, 04:50 PM #9
Another satisfied customer! I have had this problem repeatedly on several machines over the last year or two. Never could figure out why! I implemented this tip, and the problem is solved.

Oh yes... Guess what - I have Startman installed on all my machines!!!

Thanks again for the tip!
sturoberts's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Apr 2006
Experience: Advanced
06-Apr-2006, 12:34 PM #10
Thank you VERY much
This solution worked exactly as described. Is there any possibility of submitting this to Micro$oft to see if they could work up a KB article on this? - If I hadn't Google'd this, I would still be searching.

Thanks so much for posting this solution!
dragon0042's Avatar
Junior Member with 2 posts.
 
Join Date: May 2006
23-May-2006, 01:13 AM #11
Thumbs up Thanks
I spent 3 days trying to figure this out. This is the best windows tip I have ever recived from the web
Geotech's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Aug 2006
Experience: Advanced
27-Aug-2006, 09:03 AM #12
Add my thanks too
I was having problems trying to add a USB driver for a Thales ProMark 3 GPS receiver. Looked through the vendor's documentation, FAQs, service bulletins, Google, tried two different computers, reinstallations, etc. all to no effect. Found this tip, tried it, and worked perfectly. Thanks.
ozrom1e's Avatar
Computer Specs
Distinguished Member with 11,853 posts.
 
Join Date: May 2006
Experience: Advanced
27-Aug-2006, 09:16 AM #13
I put this at the top of my list, great thanks I know it will save a lot of installations. Best find in 28 plus years.
MSUStevo's Avatar
Computer Specs
Junior Member with 5 posts.
 
Join Date: Dec 2006
Experience: Intermediate
17-Dec-2006, 06:34 PM #14
Thumbs up Another installation saved!
Wow Dave!

Thanks so much for posting this tidbit. If it weren't for this forum post I don't think I'd ever figured this out on my own.

In my case I just bought a Brother PT-1650 label maker which has the option to download templates via USB from Brother's editing software. This feature one of the key reasons I went with this product.

After seeing the dreaded and inexplicable - The system cannot find the file specified - error message numerous times, looking through the .inf file to see if any files missing on the installation CD, downloading the driver from the Brother website, etc. I about at the end of my rope. It occurred to me to do a web search and I quickly found your post.

10 minutes later my new label maker downloading templates with no problems. Thanks again!! I've shared this tip with our IT guy at work in case he ever comes across this head scratcher during an install.

Steve
DaveBurnett's Avatar
Computer Specs
Distinguished Member with 4,860 posts.
 
Join Date: Nov 2002
Location: Tamworth, UK
Experience: If I don't know, I RTFM
18-Dec-2006, 02:28 PM #15
I am little surprised that Microsoft have not plugged the hole with there updates.
I wonder how many people have a similar problem but do not know how to find the solution,
Closed Thread Bookmark and Share

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 01:48 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.