Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

Monitor Shuts Off for No Reason


(!)

Stumanji's Avatar
Stumanji Stumanji is offline
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Jul 2005
28-Jul-2005, 09:17 PM #1
Monitor Shuts Off for No Reason
Hey.

My monitor is shutting off, as if it's going to "hybernate". But, it won't wake up, no matter what I do. I have to restart my computer to get it back on.

Whatever I'm doing freezes - the monitor goes to "sleep" and my mouse and keyboard remain on - but nothing revives my sleeping monitor. After a minute or two, the mouse and keyboard turn off (as if they're getting no power).

Running Windows XP on a Pentium 4, 2.8 ghz.

Any ideas?
hellblazer55's Avatar
hellblazer55 hellblazer55 is offline
Member with 75 posts.
 
Join Date: Jul 2005
Location: Canada
Experience: Advanced
28-Jul-2005, 10:19 PM #2
Well it could be a number of things but if you have a spare monitor check to see if its not the monitor itself then go on to the graphics card and run direct x diagnostics if you can get that far.
Stumanji's Avatar
Stumanji Stumanji is offline
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Jul 2005
28-Jul-2005, 11:41 PM #3
go on to the graphics card and run direct x diagnostics if you can get that far.

How do I do that?

More Information:
This is a new system for me - I've been using a Dell desktop for the last 4 years and finally upgraded to this custom-built PC.

Could it have anything to do with the installation of World of Warcraft (which seems to be where the monitor quits the most)?
DPiT's Avatar
DPiT DPiT is offline
Junior Member with 3 posts.
 
Join Date: Jul 2005
Experience: Advanced
28-Jul-2005, 11:52 PM #4
Monitor shutting off
I agree with HellBlazer, rule out the monitor by using another monitor in its place. This will at least give you some ground as to the direction of diagnosing the problem.

If the problem continues with a new monitor in its place, then its a system issue. Next run Direct X Diagnosis - you can quickly get to it by clicking the Start button > Run > and type dxdiag.

Let us know the results so we can further help.
Stumanji's Avatar
Stumanji Stumanji is offline
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Jul 2005
29-Jul-2005, 06:26 PM #5
Following your instructions - it seems that it's running normal.

But - it seems that it only quits during World of Warcraft.

Would this have anything to do with resolution or something - making the monitor say, "F*** it, I can't handle this"?
hellblazer55's Avatar
hellblazer55 hellblazer55 is offline
Member with 75 posts.
 
Join Date: Jul 2005
Location: Canada
Experience: Advanced
29-Jul-2005, 06:31 PM #6
Question: Are you using a Graphics Card or just the computer hardware?
kiwiguy's Avatar
Member with 17,584 posts.
 
Join Date: Aug 2003
Location: New Zealand
29-Jul-2005, 06:42 PM #7
I would look at the cooling on the graphics card, it probably cannot handle WoW and goes belly-up due to overheating.
hellblazer55's Avatar
hellblazer55 hellblazer55 is offline
Member with 75 posts.
 
Join Date: Jul 2005
Location: Canada
Experience: Advanced
29-Jul-2005, 07:00 PM #8
I agree and not having one can do that too
Stumanji's Avatar
Stumanji Stumanji is offline
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Jul 2005
30-Jul-2005, 02:11 AM #9
The graphics card is an ATI 9700...

It's definitely NOT the monitor - when the comp quits in Warcraft, I unplugged the monitor and it came back on - but the whole computer is buggin' out.

Are we under the assumption that it's the cooling?
hellblazer55's Avatar
hellblazer55 hellblazer55 is offline
Member with 75 posts.
 
Join Date: Jul 2005
Location: Canada
Experience: Advanced
30-Jul-2005, 02:17 AM #10
Thats what its starting to sound like, I have my AGP graphix card ready to be over clocked with a bigger fan and heat sink but by doing this you do void your warrenty lol but by doing this you can get more out of the card.
Stumanji's Avatar
Stumanji Stumanji is offline
Junior Member with 5 posts.
THREAD STARTER
 
Join Date: Jul 2005
27-Aug-2005, 05:35 PM #11
Man... it got better for a little while - it would do it once or twice a week.

It's shut off about 5 times in the last HOUR. Ugh!!
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑

Content Relevant URLs by vBSEO 3.3.2