[Seppuku]

XP pro computer tells me this when i turn it on. Offers to load in safe mode first, then tells me its lost/broken this file, push r to repair. Push r and it restarts.
Cant work out how to fix this problem, and not liking the name ntfs in the error at all.

Any suggestions on how to solve this? It will load from a cdrom, but i dont want the data loss associated with reformatting.

Any help much appreciated

[bingo24]

Seppuku, this may help http://support.microsoft.com/kb/822800/en-us.

[Seppuku]

The instructions are as follows, im hoping for some help following them.

1. Use the Windows XP startup disks or the Windows XP CD to restart your computer.
2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows XP installation using Recovery Console, press R option.
3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
5. At the command prompt, type the following commands (press ENTER after each command):
cd \windows\system32\drivers

ren ntfs.sys ntfs.old
Note This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
6. At the command prompt, type the following command, and then press ENTER:
copy cd:\i386\ntfs.sys drive:\windows\system32\drivers
Where cd is the drive letter for the CD-ROM drive that contains the Windows XP CD, and drive is the drive where you installed Windows XP.
7. Remove the Windows XP CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
8. Restart the computer.

I dont have any start up disks, and using the windows disk all i can see to get to is the screen where you delete/create partitions. Id like to get to the 'welcome to setup' screen but cant work out how. Pushing delete at the beginning or turning on the computer gets me into set up, but there is no 'push r' so i guess its the wrong set up.

Many thanks for the link tho bingo24

[bingo24]

1. Do you have the Full Retail CD of XP or OEM CD that is provided by brand computer mfgs. (ex. Dell, Gateway, HP, etc.) ?
2. Can you get into the Recovery Console?

[samazar]

In my case I did a Diagnostics (Press F2 or F9 at boot) and found out a defect with my Memory Board.
As soon as the board was changed, the PC was working perfectly again.

(So this error message can have nothing to do in fact with the file ntfs.sys).

[uniquo]

I managed to do the first parts but I don't remember the letter of my cd drom drive.. how do I find that out?

[Nikhil Jaywant]

if any system files is courrupt then go in safemode where u are now and restore it from there:-
start->program->accessories->system tools->restore system.
then go on system restore pt. it will delete any corrupt file in ur system. it will restore on previous date where it get a restore point.
if u will not get result then reply me.