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XP Lockup/Freeze

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ZAFF's Avatar
Junior Member with 4 posts.
 
Join Date: Aug 2006
Experience: Beginner
31-Aug-2006, 08:01 AM #1
XP Lockup/Freeze
Hello all

I've recently started experiencing a frustrating problem with my XP system pc which I hope someone can help with.
My pc will boot up fine to the normal desktop.
I can start/run "some" programs without problems ie. Windows Explorer - Norton Utilities/Antivirus - Belarc Advisor - Ewido - Easycleaner.

Other programs such as - Internet Explorer - SisoftSandra - Aol - Windows XP system Restore - will "almost always" cause the pc to Lock/Freeze with no use of the mouse/keyboard or access to the Task Manager to close the program.

The lock-up's appear to occur when I try to run Internet based programs such as AOL - IE but will also freeze with SisoftSandra & the XP Restore facility?
Very occasionally I can start/run AOL - IE and all other programs without problems but these occurences are few and far between.... hence the use of another PC to post this plea for help.

Any help with the above would be very much appreciated
Many thank's, Dave
ozrom1e's Avatar
Computer Specs
Distinguished Member with 11,851 posts.
 
Join Date: May 2006
Experience: Advanced
31-Aug-2006, 09:01 AM #2
n order to better respond to your question or problem

We require more detailed and specific information



Please repost your request with:

Computer: Brand Name

Age of system:

CPU: Brand, speed

Ram: Type, amount, speed

Peripheral devices

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other, and Service Pack Installed.

Do you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

Did you change anything, install anything before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software

Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing



This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.



Thank you.
__________________
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ZAFF's Avatar
Junior Member with 4 posts.
 
Join Date: Aug 2006
Experience: Beginner
31-Aug-2006, 09:50 AM #3
Many thanks for the prompt reply ozrom1e it's much appreciated.

I've copied below the output from running Belarc which I hope is usefull. I'm going through your list of items at the moment and will post any other information that appears relevant.
If in the meantime you require a particular item/info please let me know.

Many thanks Dave
ZAFF's Avatar
Junior Member with 4 posts.
 
Join Date: Aug 2006
Experience: Beginner
31-Aug-2006, 09:51 AM #4
Belarc Advisor Current Profile
Recommended by:





The license associated with the Belarc Advisor product allows for
free personal use only. Use on multiple PCs in a corporate,
educational, military or government installation is prohibited. See
the license agreement for details. The information on this page was
created locally on your PC by the Belarc Advisor. Your computer
profile was not sent to a web server. Click here for more info.




About Belarc

PC Management Products

Your Privacy



Computer Profile Summary
Computer Name: Expensive (in MSHOME)
Profile Date: Thursday, August 31, 2006 13:43:00
Advisor Version: 6.0l
Windows Logon: David


Click here for Belarc's PC Management products, for large and small
companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MESH Computers
PLC MESH
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC.
A7V333 REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS A7V333 ACPI BIOS Revision 1005
03/14/2002
Drives Memory Modules c,d - Buy More
40.01 Gigabytes Usable Hard Drive Capacity
2.16 Gigabytes Hard Drive Free Space

LG DVD-ROM DRD8160B [CD-ROM drive]
TEAC CD-W540E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 662203847236,
rev AR1.0500, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' has 256 MB
Slot 'DDR 2' has 256 MB
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (on drive 0)40.01 GB2.16 GB free

Logins Network Drives
EXPENSIVE\Administrator
EXPENSIVE\Allen
EXPENSIVE\David
EXPENSIVE\HELEN
EXPENSIVE\LUKE & JAKES BOX
NT AUTHORITY\LOCAL SERVICE
NT AUTHORITY\NETWORK SERVICE
NT AUTHORITY\SYSTEM

Installed Microsoft Hotfixes Printers
.NETFramework
1.1
M886903 (details...)
S867460 (details...)
DataAccess
KB870669 (details...)
Q318202 (details...) on 06/19/02
Q318203 (details...) on 06/19/02
Q823718 (details...) on 08/22/03
Q832483 (details...) on 01/30/04
DirectX
DX819696 (details...)
DX9
SP1:
KB839643-DIRECTX9 (details...) on 06/21/04
Internet Explorer
SP2 (SP2)
Step By Step Interactive Training
SP2
KB898458 (details...) on 06/18/05
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
Windows Media Player
WM320920 (details...)
WM320920.1 (details...)
WM819639 (details...)
WM828026 (details...)
SP0
Q828026 (details...) on 10/16/03
Windows XP
SP2
KB811113[SP] (details...) on 09/03/04
SP3
KB834707 (details...) on 10/14/04
KB867282 (details...) on 02/10/05
KB873333 (details...) on 02/10/05
KB873339 (details...) on 12/17/04
KB883939 (details...) on 06/18/05
KB885250 (details...) on 02/10/05
KB885295 (details...) on 09/29/04
KB885835 (details...) on 12/17/04
KB885836 (details...) on 12/17/04
KB886185 (details...) on 12/17/04
KB887472 (details...) on 02/10/05
KB887742 (details...) on 02/23/05
KB888113 (details...) on 02/10/05
KB888302 (details...) on 02/10/05
KB890046 (details...) on 09/17/05
KB890047 (details...) on 02/10/05
KB890175 (details...) on 01/12/05
KB890859 (details...) on 04/14/05
KB890923 (details...) on 04/14/05
KB891781 (details...) on 02/10/05
KB893066 (details...) on 04/14/05
KB893086 (details...) on 04/14/05
KB893756 (details...) on 08/10/05
KB893803 (details...) on 04/14/05
KB893803V2 (details...) on 05/19/05
KB894391 (details...) on 05/22/05
KB896344 (details...) on 09/17/05
KB896358 (details...) on 06/18/05
KB896422 (details...) on 06/18/05
KB896423 (details...) on 08/10/05
KB896424 (details...) on 11/11/05
KB896428 (details...) on 06/18/05
KB896688 (details...) on 10/13/05
KB896727 (details...) on 08/10/05
KB898461 (details...) on 06/30/05
KB899587 (details...) on 08/10/05
KB899588 (details...) on 08/10/05
KB899591 (details...) on 08/10/05
KB900485 (details...) on 04/26/06
KB900725 (details...) on 10/13/05
KB901017 (details...) on 10/13/05
KB901214 (details...) on 07/14/05
KB902400 (details...) on 10/13/05
KB903235 (details...) on 07/14/05
KB904706 (details...) on 10/13/05
KB905414 (details...) on 10/13/05
KB905749 (details...) on 10/13/05
KB905915 (details...) on 12/16/05
KB908519 (details...) on 01/12/06
KB908531 (details...) on 04/13/06
KB910437 (details...) on 12/16/05
KB911280 (details...) on 06/15/06
KB911562 (details...) on 04/13/06
KB911567 (details...) on 04/13/06
KB911927 (details...) on 02/16/06
KB912812 (details...) on 04/13/06
KB912919 (details...) on 01/06/06
KB913446 (details...) on 02/16/06
KB913580 (details...) on 05/11/06
KB914388 (details...) on 07/12/06
KB914389 (details...) on 06/15/06
KB916281 (details...) on 06/15/06
KB916595 (details...) on 07/12/06
KB917159 (details...) on 07/12/06
KB917344 (details...) on 06/15/06
KB917422 (details...) on 08/17/06
KB917953 (details...) on 06/15/06
KB918439 (details...) on 06/15/06
KB918899 (details...) on 08/17/06
KB920214 (details...) on 08/17/06
KB920670 (details...) on 08/17/06
KB920683 (details...) on 08/17/06
KB921398 (details...) on 08/17/06
KB921883 (details...) on 08/09/06
KB922616 (details...) on 08/17/06


Click here to see all available security Hotfixes.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(Failing hotfixes need to be reinstalled)
An unmarked HotFix lacks the data to allow verification HP
LaserJet 6Pon LPT1:
HP LaserJet 6Pon \\C4QGK7E426S00RO\AutoHPLa
HP LaserJet 6Pon \\ALBIES\AutoHPLa
Microsoft Office Document Image Writer Driveron Microsoft
Document Imaging Writer Port:
Microsoft Office Document Image Writer Driveron
\\C4QGK7E426S00RO\Printer
Microsoft Shared Fax Driveron SHRFAX:
WinFaxon FaxModem

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5700 [Display
adapter]
NEC MultiSync 75F [Monitor] (16.1"vis, s/n 1X51652YJ, October 2001)
Bus Adapters Multimedia
USB 2.0 Root Hub Device
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA Rev 5 or later USB Universal Host Controller
VIA USB 2.0 Enhanced Host Controller Creative Game Port
Creative SB Audigy
Unimodem Full-Duplex Audio Device
Communications Other Devices
Hayes V.92 PCI Voice Faxmodem
1394 Net Adapter
NETGEAR FA311 Fast Ethernet Adapter
Network Card MAC Address: 00:40:F4:3B:9F:43
Network IP Address: 10.0.0.1 / 8 OHCI Compliant IEEE 1394 Host
Controller
FUJIFILM MX-700 Digital Camera
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant Wheel Mouse
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Software Licenses

Microsoft - Interactive Training33901-OEM-0000007-00000 (Key:
TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
Microsoft - Internet Explorer55277-OEM-0041603-35369 (Key:
J2CTB-GY69K-RCT86-KCP28-J934Q)e
Microsoft - MediaPlayer69808-467-1475614-04492
Microsoft - WebFldrs XP12345-111-1111111-26246
Microsoft - Windows XP Home Edition55277-OEM-0041603-35369
(Key: J2CTB-GY69K-RCT86-KCP28-J934Q)e
Symantec Corporation - Norton SystemWorks 2002NSW2002.05
Symantec Corporation - Norton WMI Update1
Symantec Corporation - Process ViewerPV

Software Versions
Adobe Acrobat Version 7.0.5.2005092300 *
Adobe Photoshop Album Starter Edition Version 2.0.1.0 *
Adobe Reader Version 7.0.8.2006051600 *
Adobe Systems AdobeDownloadManager Version 2.0 *
Ahead Software AG im Stoeckmaedle 6 76307 Karlsbad, Germany e-mail:
info@nero.com - ImageDrive Version 2, 16, 0, 0 *
Ahead Software AG Karlsbad Germany Phone: ++49-7248-911-800 Fax:
++49-7248-911-888 e-mail: info@nero.com - LANGUAGE_English2 Version
5, 5, 8, 2 *
Ahead Software Gmbh NeroCheck Version 1, 0, 0, 2 *
ahead software gmbh, karlsbad - Cover Designer Version 2, 1, 1, 1 *
Alex van Kaam - Motherboard Monitor 5 Version 5.0 *
Alex van Kaam - Motherboard Monitor Version 5.0 *
America Online Version 7, 0, 0, 2 *
America Online Version 9.00.001 *
America Online, Inc - AOL Connectivity Service Version 2.6.6.3.UK.53
*
America Online, Inc. - AOL Connectivity Service Version
2.6.6.3.UK.53 *
America Online, Inc. - AOL Version 10.6.6.3.UK.53 *
America Online, Inc. - AOL Version 9.00.001 *
America Online, Inc. Sinf Application Version 7.00.000 *
An avi bitrate calculator. *
Apple Computer, Inc. - QuickTime for Windows Version 2.1.1.57 *
Apple Computer, Inc. - QuickTime QuickTime 6.5 *
ATI Desktop Component Version 6.13.10.3010 *
ATI External Event Utility for WindowsNT and Windows9X Version
6.14.4105.02 *
ATI Smart Version 5.13.0020 *
Belarc, Inc. - BelManage Client Version 6.0L *
blindman.exe *
British Telecommunications plc - BT BTDial Version 2, 0, 5, 1 *
Cendant Software Inc. - Sierra Utilities Version 2.00.0039 *
Change the FourCC of your avi files. *
Check System *
CheckScreen *
CheckScreen De-Installation *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Configure *
Corporation of the President - Viewer Version 2.00 *
Cosmic Rift *
Creative Control Panel FrameWork Version 1.10 *
Creative Manual Linker Version 1, 0, 0, 1 *
Creative Recorder Version 2.00 *
Creative Restore Defaults Application Version 1, 0, 0, 0 *
Creative Service for CDROM Access Version 1.0.0.0 *
Creative Surround Mixer Version 2.00.0.0 *
Creative TaskTray Version 1.00.00.24 *
Creative Technology Ltd - MDBUtil Application Version 1.01.03.0 *
Creative Technology Ltd. - AudioHQ Version 1.14.0 *
Creative Technology Ltd. - CTEaxSpl Version 1, 1, 0, 0 *
Creative Technology Ltd. - PlayCenter Version 3.01.43.0 *
Creative Updreg Version 1.0.2 *
Creative WaveStudio Version 4.21.1.0 *
CyberLink Corp. - PowerDVD Version 4.00.1308 *
Dominating Bytes Design - TeamSpeak 2 Client Version 2.0.32.60 *
EQ2MAP Updater Version 1.0.1981.394 *
Erik Deppe - DriveSpeed Application Version 1, 6, 0, 0 *
Erik Deppe - Nero CD Speed Version 0, 8, 5, 0 *
EverQuest *
ewido anti-spyware Version 4, 0, 0, 172 *
Four.exe *
FUJI PHOTO FILM CO., LTD. - Registry Shaver Version 1, 3. 0. 2 *
FUJI PHOTO FILM CO.,LTD. - FinePixViewer *
Gainward Co. - EXPERTool : Display Control Panel Version 3.29 *
Generations® 5.2 *
Google Earth *
GTek Technologies Ltd. - GTCoach Version 3, 0, 0, 1 *
HdPhDetector Application Version 1, 0, 0, 0 *
Inno Setup *
InstallShield Deinstaller Version 2.20.912.0 *
InstallShield Software Corporation - DemoShield Player Version 6.53
*
Iomega Active Disk Version 3,0,0,7 *
Iomega App Services Version 2, 0, 1, 0 *
Iomega Corporation imgstart Version 7, 0, 0, 3 *
Iomega imgicon Version 6, 3, 0, 33 *
Iomega refresh Version 3, 0, 0, 3 *
IrfanView Version 3.80 *
Item Collector *
javaw.exe *
Jordan Russell - If you want to undo changes made by Spybot-S&D, use
the Recovery instead! *
Lavasoft Ad-aware Plus Version 6.0.0.0 *
LDMConf Application Version 1, 0, 0, 0 *
Logitech Inc. - LRC Version 1.00.0010 *
Lotus 1-2-3 Version 9.7.0108.1700 *
Lotus Approach N9.7.0108.3000 *
Lotus FastSite Version 2.1.9903.3000 *
Lotus Freelance Graphics for Windows Version 9.7.0108.1600 *
Lotus Mobile Screen Show Player Version 1.1.0.0 *
Lotus Organizer EasyClip Version 5.01 *
Lotus Organizer Version 5.02 *
Lotus SmartCenter Release 9.6® Version 99.6 *
Lotus SuiteStart Release 9.5 Version 99.5 *
Lotus vCard & vCalendar Viewer Version 5.01 * Lotus Word Pro Version
99.7.0108.1400 *
Macromedia Director Version 6.0.2 *
Macromedia, Inc. - Director 8 Shockwave Studio Version 8.0 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft - Windows Media Player skin import utility Version 1, 0,
0, 5 *
Microsoft Clip Organizer Version 12.0.4017.1003 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Office Diagnostics Service Version
12.0.4017.1003 *
Microsoft Corporation - Office Diagnostics Version 12.0.4017.1003 *
Microsoft Corporation - Office Source Engine Version 12.0.4017.1003
*
Microsoft Corporation - Windows Installer - Unicode Version
3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Excel Viewer Version 8.0 *
Microsoft Interactive Training Version 3, 5, 0, 117 *
Microsoft Multimedia Catalog Version 1.00 *
Microsoft Office 2007 Version 12.0.4017.1006 *
Microsoft Office InfoPath Version 12.0.4017.1004 *
Microsoft Office Outlook Version 12.0.4017.1006 *
Microsoft Office Picture Manager Version 12.0.4017.1003 *
Microsoft Plus! for Windows XP Version 1.00.00.0616 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft(R) Windows Media Player Version 9.00.00.2551 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® Windows® Operating System Version 5.2.2600.2180 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
MindVision Software - Installer VISE Version 3.1.1 *
Motive System Version 5.8.20.asst_classic.asst_motivebrowser *
NetGroup - Politecnico di Torino - Remote Packet Capture Daemon
Version 3, 0, 0, 19 *
NetWaiting *
NVIDIA Driver Helper Service, Version 71.89 Version 6.14.10.7189 *
OGMCalc Application Version 0, 2, 0, 1 *
Paolo Martella - Trilogy Inc. - GL-Excess Application Version 1, 0,
0, 1 *
PepiMK Software - SpyBot-S&D Version 1.2 *
popupkiller Application Version 1, 0, 0, 1 *
PPPshar Pro Version 1.00 *
PrcView Version 3.5.3.10 *
qbnut.com - TeamSpeak Overlay ALPHA RELEASE *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.9.584 *
Register *
RubyMicro CC Software - SynthMARK2k2 Version 1.00 *
SB Audigy Quick Start *
Shortcut to Empire Earth *
Shortcut to WAR *
Sierra On-Line - Generations Version 6, 0, 1, 0 *
SiSoftware Sandra 2007 r8 Version 10.98.2007.6 *
SolSuite *
Sony Online Entertainment, Inc. - EQ2 Updater and Launcher Version
1, 0, 0, 1 *
SpywareBlaster Version 2.06.0001 *
StatsReader Version 2, 1, 0, 0 *
Symantec Corporation - LiveUpdate Version 2.6.14.0 *
Symantec Corporation - Norton AntiVirus Version 8.07.17 *
Symantec Corporation - Norton CleanSweep Fast & Safe Cleanup Version
6.01 *
Symantec Corporation - Norton CleanSweep Version 6.01 *
Symantec Corporation - Norton Ghost Boot Wizard Version 7.0.0.414 *
Symantec Corporation - Norton Ghost Explorer Version 7.0.0.414 *
Symantec Corporation - Norton Integrator Version 5.01.05 *
Symantec Corporation - Norton Security Center Version 2005.1 *
Symantec Corporation - Norton Speed Disk Version 6.03.0.36 *
Symantec Corporation - Norton Utilities for Windows Version
15.03.0.36 *
Symantec Corporation - Norton Utilities Version 15.03.0.36 *
Symantec Corporation - Wipe Info Version 15.03.0.36 *
Symantec ScriptBlocking Version 1, 1, 0, 126 *
Symantec Security Drivers Version 5.4 *
Symantec WinFax PRO Version 10.00 *
Sysinternals autoruns Version 8.53 *
System Diagnostic *
TestEverQuest *
ToniArts - EasyCleaner Version 2.0.6 *
Totalidea Software - Tweak-XP Internet-Updater Version 1.27 *
Totalidea Software - Tweak-XP Version 1.28 *
Totalidea Software GmbH, Germany - Tweak-XP Version 1.28 *
Tutorial *
UpdateIPR.exe *
vidccleaner Application Version 1, 0, 0, 1 *
Virtos GmbH - WaveEdit DLL Version 1, 0, 3, 0 *
WFXSwtch *
Wizards to adjust .NET Framework security, assign trust to
assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
Xteq Systems X-Setup Version 6.0 *
Zone Labs Inc. - Internet Access Monitor Version 3.1.291 *
Zone Labs Inc. - TrueVector Service Version 3.1.291 *
ZoneAlarm Version 3.1.291 *



* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were
busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the
Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some
memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact
system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key
rather than yours.
Copyright 2000-3, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
ZAFF's Avatar
Junior Member with 4 posts.
 
Join Date: Aug 2006
Experience: Beginner
31-Aug-2006, 02:07 PM #5
Here's the Hijack log which I hope will help to?

Logfile of HijackThis v1.99.1
Scan saved at 17:35:05, on 31/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\windows\TBPanel.exe
C:\windows\system32\rundll32.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AOL\Broadband Assistant\bin\mpbtn.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\windows\system32\nvsvc32.exe
C:\windows\System32\tcpsvcs.exe
C:\windows\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\windows\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://eq2players.station.sony.com/e...?guildId=64104
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Gainward] C:\windows\TBPanel.exe /A
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: AOL Broadband Assistant.lnk = C:\Program Files\AOL\Broadband Assistant\bin\matcli.exe
O4 - Global Startup: AOL Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\windows\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downl...19/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093728771382
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs1b.instantservice.com/jars/...rxsigned35.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/s...soesysinfo.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/Shar.../bin/cabsa.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {ED6D016A-12F8-4871-BEDC-CE13AAAB4F0B} (DD_v4_Member.DDv4) - http://www.drivershq.com/members/DD_v4_Member.CAB
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.com/support/downl...2119/CTPID.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\windows\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2007\Win32\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2007\RpcSandraSrv.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

Many thanks Dave
Rich-M's Avatar
Computer Specs
Distinguished Member with 22,300 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
31-Aug-2006, 04:13 PM #6
Feels and sounds like mismatched ram...download and run this ram test (it makes a floppy to use for test)
http://www.memtest.org/
gump2's Avatar
Junior Member with 7 posts.
 
Join Date: May 2007
Experience: Intermediate
11-May-2007, 01:12 PM #7
Exclamation Beware Belarc Advisor
I wouldn't suggest using the Belarc Advisor. You wouldn't post your windows key on the internet, would you? Type "Windows XP" "Belarc Advisor Current Profile" key: into Google and you'll get a load of links directing you to the profiles of Belarc users, which includes personal info and product keys for Windows, Microsoft Office, and any other program you need a liscence to use that may be on your computer. This topic has had over 5400 diggs on digg.com. As you can see, ZAFF has probably inadvertantly published his XP key in post #4.

Last edited by gump2; 11-May-2007 at 01:18 PM..
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