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Error: 0xc0000017


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boatyben boatyben is offline
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12-Oct-2006, 12:03 PM #1
Error: 0xc0000017
After my computer has been on for a while, alot of applications will suddenly stop working.

The main symptoms are:
a) ie/firefox unable to connect
b) media player unable to play songs
c) pressing ctrl+alt+del gives the following error message:
The application failed to initialize properly 0xc0000017
Instead of bringing up the task manager.

The problems are all soloved by restarting, but then recur again.

I'm using XP Pro SP2, with 2GB RAM, and don't use many intensive applications.
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12-Oct-2006, 04:59 PM #2
Hi,

Quote:
The application failed to initialize properly 0xc0000017
From what I have read this error seems to be associated with memory - or lack of it.

How much RAM shows if you right click MyComputer and click on Properties? It may not show 2Gb.

Check the virtual memory.

Control Panel > System > Advanced > Performance (click Settings) > Advanced > Virtual Memory > Change
If you alter the settings you will need to click "Set".

There is a "Total Paging File Size " recommendation. Check that yours is set to something similar. The maximum is approx. twice this value but can be increased if necessary.
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13-Oct-2006, 10:33 AM #3
Thanks for the reply. Checking "My Computer" properties I do have 2GB of RAM

ctrl+alt+del data is as follows:

Totals
Handles – 17,775
Threads - 471
Processes - 44

Commit Charge (K)
Total – 443,492
Limit – 4,033,280
Peak – 474,032

Physical Memory (K)
Total – 2,096,496
Available – 1,452,548
System Cache – 1,594,708

Kernel Memory (K)
Total – 280,504
Paged – 84,604
Nonpaged – 195,864

Any suggestions? I'm not sure what to check about virtual memory.
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13-Oct-2006, 11:21 AM #4
What does your system show if you follow my previous post?

Control Panel > System > Advanced > Performance (click Settings) > Advanced > Virtual Memory > Change

I have 2Gb RAM too and mine shows 2974 initial size and 4092 max
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13-Oct-2006, 12:45 PM #5
Hey Sorry for not posting those:

Initial: 2046
Max: 4092
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13-Oct-2006, 01:33 PM #6
Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe


>> how soon do the problems recur after a restart?
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13-Oct-2006, 01:39 PM #7
It usually takes a couple of hours to recur.


Logfile of HijackThis v1.99.1
Scan saved at 18:38:40, on 13/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BullGuard Software\BullGuard\bullguard.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe"
O4 - Global Startup: Mozilla Firefox.lnk = C:\Program Files\Mozilla Firefox\firefox.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1091808855950
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1128092890437
O17 - HKLM\System\CCS\Services\Tcpip\..\{D175C872-F124-4197-86BC-C46F97B42B32}: NameServer = 131.111.8.42,131.111.12.20
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
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13-Oct-2006, 03:12 PM #8
No malware there; it could be a heat issue.

You can monitor using SpeedFan -- look out for any flaming icons, especially if they are labeled as CPU.

http://www.almico.com/speedfan.php

Also check those "commit charge" values periodically to see if your Peak gets anywhere near your Total installed ram (that's the "total" under physical memory)
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boatyben boatyben is offline
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14-Oct-2006, 06:20 AM #9
Thank you for your help... I do have a flaming icon!

Unfortunately I don't really understand the program

Under the "readings" tab I have:

Win9x:NO 64Bit:NO GiveIO:YES SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked Intel 82801FB ICH6 SMBUS at $0400
Scanning ISA BUS at $0290...
Scanning Intel SMBus at $0400...
SMART Enabled for drive 0
Found HTS721080G9AT00 (80.0GB)
Found ACPI temperature (61.0C)
End of detection

Then two icons:

<blue down arrow> HD0: 31C
<flaming icon> Temp1: 61C
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14-Oct-2006, 12:19 PM #10
That would be the CPU temp which is hot.

You might be able to use SpeedFan to boost the fan speed and see if you can lower it.

Watch it and see if it rises during heavy use and is at its highest when any problems occur.

What is the laptop model?
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boatyben boatyben is offline
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14-Oct-2006, 02:11 PM #11
It's a Rock - Pegasus 650.

What's the best way to use SpeedFan?
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14-Oct-2006, 02:44 PM #12
I believe that laptop has a Pentium M processor -- which should be heat tolerant and Speedfan's "flame" may be misleading on it.

You can configure Speedfan to load autuomatically and show its temps in the System Tray.

Look at the Configure tab > Options > Start minimized.

Then place a shortcut to it in your Startup folder.

Where you see the window with the Speedfan up/down arrow, you can try boosting this to see if it raises the fan RPMs. This works on some configurations but not on others.
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14-Oct-2006, 07:01 PM #13
Anything else that might be causing the problem?
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14-Oct-2006, 11:25 PM #14
The circumstances really sounds like either a heat or resource issue. But you have so much ram, it's hard to see how it can be the latter unless you are seeing that "PeaK" value approach your installed ram.

By the way, how long have you had Google Desktop, and has it finished doing all its indexing? This could be resource intensive if underway.

Are you seeing any errors in the Event Logs when this occurs (run eventvwr.msc) and look at the system and applications logs. You can double click them to read the descriptions and there is a double-paper copy icon that can be used for pasting.

Last edited by Rollin' Rog; 14-Oct-2006 at 11:31 PM..
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