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ActiveX Control Loading error


p51's Avatar
p51 p51 is offline
Senior Member with 926 posts.
Join Date: Mar 2002
Location: Columbus, OH
30-Jan-2007, 10:20 AM #1
ActiveX Control Loading error
I searched through the threads and could not find much on activex issues.

We use a thin client version of OnBase, by Hyland Software, for electronic storage. One particular pc can access the app but cannot open any documents once inside the app. An ActiveX Control Loading error is returned. The error method: OBLoadImageServices and Message: Failed to load image library [obxwebviewer.ocx].

She can access everything fine from another pc. If I login to her pc as me, I receive the same results, so I know it is related to the actual pc. Internet security and settings are the same as anyone else. Internet Security is set to medium and all activex settings are enabled.

She is running XP pro w/sp2 and current on all critical windows updates. McAfee version8 is also running and current on all definition files.

What other options/settings can I take or check? Any advice would be appreciated.


ggarrow's Avatar
ggarrow ggarrow is offline
Junior Member with 1 posts.
Join Date: May 2008
Location: Bossier City, LA
Experience: Intermediate
23-May-2008, 09:27 AM #2
ActiveX error for OnBase Web Client
I'm receiving the exact same error as you were. Same OS and and same software. Did you ever find a solution to this error? I've tried reinstalling Adobe ActiveX Flashplayer, IE 6 and 7 and added site to Trusted Sites.
Thank you in advance for any help you can give.

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