[ajmplanner]

I have my computer set up to automatically detect Windows XP updates and download them. Updates install when you shut down.

Recently a bunch of downloads occurred but one of them did not get installed due to a missing file (message came from the MS update system). Now, everytime I shutdown, that update attempts to install and stops with the same error that requires a manual response from me.

How do I tell Windows to stop trying to install that update. I want to maintain the auto-update feature but want to get rid of just that one that is not working. I can shut down without the install attempting (option in the shut down window) but I want to get rid of it altogether. I can't find the files or commands that trigger the update on shutdown. Registry entry maybe?

Thanks in advance for any replies.

[JSntgRvr]

Hi, ajmplanner

By any chance, are you able to obtain the Update number? Starts with a K.

[Rich-M]

Go to the Windows Update site and run "Custom Scan"...remove the check mark next to the update you are referring to and another box will open up after and check "don't show this update again" and you won't see it again...
http://update.microsoft.com/microsoftupdate

[Bob Cerelli]

Funny. That link doesn't work with IE7.
"To use this site, you must be running Microsoft Internet Explorer 5 or later. "

[Rich-M]

Originally Posted by Bob Cerelli

Funny. That link doesn't work with IE7.
"To use this site, you must be running Microsoft Internet Explorer 5 or later. "

Wow you are right I can access it fine on IE 6.0.

[Bob Cerelli]

So maybe it's just best to go through Start / Programs / Windows Update. That works.

[ajmplanner]

Thanks - I'll give it a try.

[JSntgRvr]

There is an update for Netware that have those symptoms. Reason why I asked for the update number.