[iagoman]

My wife's laptop has started to take up almost all of it's disk space.
It is an 80 gb drive and there is only about 9.5 GB of free space.

I have tried running windirstat.exe but I'm not able to dertemine which
files are eating up all the space. There is nothing unusual on the disk.
We have Outlook 2003 running, IPOD software, Word and Excel, Google toolbar, Mozilla Firefox and all the usual "stuff", but none of them seem to add up to 68 Gb of data.
I have removed all the .jpg files, which only resulted in about a 1.5 GB
becoming free.
I'm at a loss. I ran Scandisk (no errors), & can't do a defrag since the system needs 15GB free space to execute.

I have an external hard drive (250mb) that I have been "off loading" some files to and have managed to gain about 3 gb of space, which has the system sitting with the 9.5 gb I mentioned.
I am including a HJT report. Perhaps you might see something that's causing the problem.
The five largest files I could find are the Windows driver.cab 74,903kb,
Registry Backup.reg 66,571 kb,
IPOD Updater 2006-01-10.exe,
another Windows driver.cab (in a diff directory) 74,902 kb (same as the first one,
and lastly the outlook.pst file which I know is large, but we have a lot of emails and contacts in it (184,529 KB).
Here's hoping you can supply some help.

MY Wife's computer: (Ignore computer specs in my signature, that's for my laptop)
MS Windows/XP Home
Version 2002, Svc Pack 2
Toshiba Satelite/Pentium(R) 4CPU 3.20GHz
3.19 GHz, 512 MB RAm

Logfile of HijackThis v1.99.1
Scan saved at 3:18:13 PM, on 3/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Optimum Online Wi-Fi\Optimum Online Wi-Fi\WENGINE\wmonitor.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Toshiba Controls\CpRmtKey.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\BACKUP~1\bumonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\DIGIPO~1\CHOICE~1\ChoiceMail.exe
C:\Program Files\eFax Messenger 4.2\J2GTray.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\shortkey\SHORTKEY.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\DIGIPO~1\CHOICE~1\IzyMail.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Windows Desktop Search\WindowsSearchFilter.exe
C:\Program Files\Windows Desktop Search\WindowsSearchFilter.exe
C:\Program Files\HIJACK THIS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://optonline.net/Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.worldnet.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O2 - BHO: Lexico Toolbar - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\CONFLICT.1\lexbar.dll
O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\CONFLICT.1\lexbar.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CpRmtKey] "C:\Program Files\Toshiba Controls\CpRmtKey.EXE"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Backup Scheduler] C:\PROGRA~1\BACKUP~1\bumonitor.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ChoiceMail] "C:\PROGRA~1\DIGIPO~1\CHOICE~1\ChoiceMail.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: ShortKeys Lite.lnk = C:\Program Files\shortkey\SHORTKEY.EXE
O4 - Startup: WinPtr.lnk = C:\WINDOWS\WINPTR\winptr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax 4.2.lnk = C:\Program Files\eFax Messenger 4.2\J2GTray.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?7130972d84e642c0967638fa13ae8e4
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?7130972d84e642c0967638fa13ae8e4
O8 - Extra context menu item: Search &Dictionary - C:\Program files\Lexico\Toolbar\dictionary.htm
O8 - Extra context menu item: Search &Thesaurus - C:\Program files\Lexico\Toolbar\thesaurus.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe02a.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
O16 - DPF: {11818680-FCF6-11D0-9808-0800092A4865} (Adobe Form Control) - http://www.jud2.ct.gov/webforms/Codebase/FormCtl.cab
O16 - DPF: {11B2C0D3-DFFB-11D3-9253-00500498D7E5} (ShowSetupObj5 Class) - http://invite.mshow.com/(tx3dylewddl...ShowSetup5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {224F7DEA-B7C1-11D3-AB40-00902712A5C9} (PLSAddin Class) - http://www.jud.state.ct.us/codebase/plsspeller.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://sidestep.com/get/k00719/sb02a.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1130548715593
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc3.webresponse.one.microso.../TLIEFlash.CAB
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/pmupdate.exe
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx
O16 - DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} (SoundCtl Class) - http://service.pagoo.com/ActiveX/NPBMCtrl.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://ameritradeevents.webex.com/c...nt/ieatgpc.cab
O16 - DPF: {E9AE575A-FA4A-11D3-90F7-00C0CA1618FF} (BuzMeSetup Class) - http://service.pagoo.com/ActiveX/BMAXSetup.cab
O16 - DPF: {EE85A9FD-6E52-4227-BB82-D46A660690EA} (RCSetup Class) - http://service.pagoo.com/ActiveX/RCAXSetup.cab
O16 - DPF: {EF2FB80F-0975-408E-A871-B00CC863478A} (Accelio Capture Soft Font Installer) - http://www.jud.state.ct.us/codebase/fontinstaller.cab
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.reference.com/tool...bar/lexico.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Fiberlink Monitor Service (FiberlinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\Optimum Online Wi-Fi\Optimum Online Wi-Fi\WENGINE\wmonitor.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Extend360 Agent (ServiceMgr) - Fiberlink Communications Corp. - C:\Program Files\Optimum Online Wi-Fi\Optimum Online Wi-Fi\ServiceMgr.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[jwinathome]

Lotta junk....Start in Control Panel > Add/Remove Programs and remove everything you don't use in there.

Go to Control Panel > Folder Options > View > Select "Show Hidden Files and Folders" and uncheck the "Hide Extensions for Known File Types", close it out.

Go to START > Search, then select "All Files and Folders", then select the C: drive (if that is your root directory) and click search......now rearrange the files by size (biggest to smallest) and see what files may be taking up a lot of space.

[bonk]

Howdy,

Have a look in Disk Management and see how the Hard drive is partitioned as it may have a Recovery or backup that is taking up space.

Click Start>>right click My Computer>>Manage and then on the left-hand side click on Disk management.

Look at image below

Also did you use to have Norton on that PC?

[bbearren]

Make sure your system is showing all files and folders, and showing hidden and operating system files.

Click Start > Search select All files and folders and type *.log in the name box, then click the Search button.

If you're formatted in NTFS, every 1KB log file is taking up 4KB of space. And you may find some large log files, as well.

[iagoman]

Disk management indicates "healthy" system. My search is set for showing hidden files.
I have run searches of file sizes and nothing very huge shows up, except for my Outlook.pst file which is 97,000 kb. Even if I delete it, it would not free up a significant amount of space.
I ran WINDIRSTAT and one of the options is to show "unknown" files. When I turned that option on, I see that there is 53.2 GB that is "unknown". I have not found a way to view what this is. Could it be a worm/virus/trojan etc?
We once had NAV but for the past 4 years have been using AVG.
As for the .log files, there are 453 of them in various directories.
The .tmp files are a lot too, 3,727.

It seems that there are a lot of .dll files (8,245). I can't believe that there are so many.

Something is weird. I'm tempted to re-install XP, but that can be a real pain especially when you're not sure where all the install disks are.
Can I safely delete All the .tmp files, regardless of where they are sitting?
Same for the .log files?
Naturally, I will not touch the .dll's.

[bonk]

Try emptying your Temp folders.


Use this free utility

ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.


Click Exit on the Main menu to close the program.

[bonk]

Also it may help if you post your Uninstall list.

• Open and Run HijackThis
• Click on Open Misc Tools Section button
• Then Click on Open Uninstall Manager
• On the right hand choose Save List
• Copy & Paste it in your next reply.

[iagoman]

Bonk, I did as you advised even though I had emptied some of those. I like the ATF cleaner, very nice. Our disk space is still only at 11.3 GB.
Do you have any idea what "unknows" are? On MY laptop I have about 7gb assigned to "unknowns", while on my wifes laptop over 53 gb are taken up by these "unknowns" as indicated by the "WINDIRSTAT" program.



ABI- CODER 3.6.1.1 (Used for encrypting my sensitive/files & passwords)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Advanced Analyzer
Alohabob PC Relocator Ultra Control (I tried removing this from list, software is gone but name still sticks in this listing)
Any Password 1.43
Apple Software Update (for IPOD)
Atheros Client Utility
Atheros Wireless LAN MiniPCI card Driver
AVG Free Edition
Backup Assistant (Backup program)
B's CLiP
Canon PIXMA iP4000
CD/DVD Drive Acoustic Silencer
ChoiceMail One Retail 1.600 (email screener, very good, have it 4 years)
DVD-RAM Driver
Easy Button
Easy-WebPrint
eFax Messenger 4.2
Form Fill (Windows Live Toolbar)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 1.99.1
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Image Zone 3.5
HP PSC & OfficeJet 3.5
hp psc 1300 series
HP Software Update
InterVideo WinDVD 4
InterVideo WinDVD Creator 2
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
Map Button (Windows Live Toolbar)
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Office XP Web Components
Microsoft Phishing Filter Add-in for MSN Search Toolbar
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.3)
MSN Money Investment Toolbox
MSXML 4.0 SP2 (KB927978)
Notebook Maximizer
NVIDIA Windows 2000/XP Display Drivers
OneCare Advisor (Windows Live Toolbar)
Optimum Online Wi-Fi
overland
Pagoo
Popup Blocker (Windows Live Toolbar)
Quicken 2006
QuickTime
RealPlayer
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
Roxio Burn Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
ShortKeys Lite
SideStep
Smart Menus (Windows Live Toolbar)
SMSC IrCC Driver V5.1.2462.0 (WinXP)
Spybot - Search & Destroy 1.2
Tabbed Browsing (Windows Live Toolbar)
TOSHIBA Access
TOSHIBA ConfigFree
TOSHIBA Console
Toshiba Controls
TOSHIBA Fax Extension
TOSHIBA Hotkey Utility
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA SD Memory Card Format
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TOSHIBA Software Upgrades
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TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
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Toshiba Tbiosdrv Driver
Toshiba WinXP Registration
TouchPad On/Off Utility
Tweak UI
Ulead Photo Express 4.0 My Scrapbook Edition
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
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[iagoman]

PROBLEM SOLVED....I did some Google searches on "unknown" file as the "WINDIRSTAT.exe" indicated, that was taking up about 53 gb of space on my wife's laptop. It seems that MS "restore points" can eat up space, so I tested out my laptop
which had 7gb taken up by "unknown" file and I then turned off MS's restore points, which in effect deletes ALL restore points. My system gained about 6+ gb of space.
At this point, I then did the same on my wifes laptop and lo and behold!...it freed up
the 53gb and I'm a hero. Just make sure when doing this, to go back into system restore
and turn it back on, and then create a current restore point. I would suggest to anyone who has space problems t look into this.
I appreciate all the advice received and now can finally post something helpful to others.

[PePeLePuu]

For future reference go here and download this Harddrive Utility:
http://www.steffengerlach.de/freeware/

[unbidden]

If you go to Control Panel (classic view) System icon - click System Restore tab - Settings button - there is a slider which allows you to choose how much space System Restore can use for restore points.

[iagoman]

PePeLePuu, I will check out the site you sent, you might want to take a look at
the WINDIRSTAT freeware too. It can be d/l'd from
http://www.snapfiles.com/opinions/Wi...inDirStat.html

Unbidden, I had checked out the space allocation which was set at the highest allowable
space (9761mb.). I will set it to a smaller allowance, but I can't see how that allowed my wifes computer to eat up 53 + gb of space. I have my computer set the same way and it only took up 7gig.
Thanks again for all the advice.
I am a long-time supporter of TSG.
Steve

[bappida69]

Hi,

I seem to have the same issues. I have windows 2000 and unable to find the system restore option. On MY PC, I have about 20 gb assigned to "unknowns", as indicated by the "WINDIRSTAT" program. Not sure how to proceed??

Thanks in advance!

[bbearren]

Originally Posted by bappida69

Hi,

I seem to have the same issues. I have windows 2000 and unable to find the system restore option. On MY PC, I have about 20 gb assigned to "unknowns", as indicated by the "WINDIRSTAT" program. Not sure how to proceed??

Thanks in advance!

There is no System Restore in Windows 2000.

[bappida69]

So any suggestions as to what can be done to identify the unknowns and remove the same?

Thanks in advance!