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official serial key not recognized while installing windows


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Woland's Avatar
Woland Woland is offline
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14-May-2007, 09:47 PM #1
official serial key not recognized while installing windows
Hello everyone. I just formated a toshiba laptop, and finished installing windows. It worked fine. But when it came time to activate the operating system, it did not recognize the cd key that was printed on the bottom of the lap top. I tried to call the activation phone number, and it didnt recognize the long number generated by the computer which will allow the phone activation. Does anyone know why the official cd key that is on the bottom of the lap top not working?
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remaja remaja is offline
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14-May-2007, 09:50 PM #2
you have reinstalled the XP cd on different computers? you also must have installed it twice on the Laptop.
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14-May-2007, 09:51 PM #3
What kind of laptop do you have?

Is the install software the disk for this computer?
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14-May-2007, 11:53 PM #4
The laptop is a toshiba satellite M40X. It has a sticker on the back that contains a windows xp home cd key. I used a win xp disk that came with my newer computer (sp2). I used that cd to reinstall windows on my older desktop many times. However, the cd key on the back of the laptop has never been used by me, its the first re-install.

Also, what do you mean by installing windows twice on the computer? Like installing it once, then formating and installing it again? This is what I did. I just formated the drive installed the operating system, and failed to activate windows. This worked on my desktop when I ran into trouble.

I also would like to highlight that the long number generated by the computer for the phone activation was not recognized when I called. This number is not related to the cd key on the back (at least it shouldnt be, right?).

Assuming that ninjas didnt steal my cd key and activated their windows with it, is there any other explanations for this?
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remaja remaja is offline
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15-May-2007, 01:51 AM #5
I'm assuming that you own 2 keys one for the older desktop, and one for the laptop.
I'm afraid that ninjas really did came and steal your key. we call them crackers or hackers here.
but probably they don't even know it's your key they are using.

here's what you could do. when you activate through phone, talk to the tech assistant and say that you have the legitimate software and cd key. tell them your problem and they'll probably unlock the key and give it to you.

I can't explain well on how this activation system works to you though it's somehow something simple. so if you feel confused, I'm sorry.
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15-May-2007, 09:36 AM #6
Ah, well I guess we all get hacked sometimes huh. Thank you for your help, I will contact the activation people.
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remaja remaja is offline
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15-May-2007, 09:53 AM #7
Nope you didn't get hacked or anything.
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