Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

dell dimension 8300 running very slow


(!)

nej's Avatar
nej nej is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jan 2005
Experience: Intermediate
18-May-2007, 06:00 PM #1
dell dimension 8300 running very slow
My dell dimension 8300 is running sluggishly.I have run the recent versions of spybot and ad-aware,nothing serious shows up.Task manager shows page file as 346Mb.I plan to find a recent bios.Thanks for any assistance

dell dimension 8300
celeron 2.20Ghz
768Mb shown in system info and 256Mb shown in system properties(must be due to old bios)
xp pro sp2
bios a07

hijackthis log file:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 22:47:16, on 18/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\vVX3000.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Sitecom\Sitecom WL-171 Wireless LAN Card\Installer\WLANUTL.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\fatma\Local Settings\Temporary Internet Files\Content.IE5\Q74UAUBX\HiJackThis_v2[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files\Sitecom\Sitecom WL-171 Wireless LAN Card\Installer\WLANUTL.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZCxdm801YYGB
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://tatlikiz4life.spaces.live.com...d/MsnPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1165701510703
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ws-i586-jc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

--
End of file - 8706 bytes
pllobell's Avatar
pllobell pllobell is offline
Computer Specs
Member with 211 posts.
 
Join Date: Oct 2004
Location: Long Island
Experience: Advanced
18-May-2007, 06:07 PM #2
I see a couple of suspicious entries in your HJ Log, but I can't help you out with that (against forum rules). I'm sure someone will give you a hand.

Could you be more specific when you say "sluggishly". Are there specific programs that are giving you trouble?

A good place to start is defragmenting your hard drive. If you haven't done this fairly recently, there's a good chance you'll see a speed boost from that. I would also recommend a program called Window Washer from Webroot, it does a good job cleaning out junk files. Possibly a program called C Cleaner. I've never used that one, but I heard it's decent.
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
18-May-2007, 06:13 PM #3
I don't see anything suspicious other than two instances of C:\WINDOWS\system32\wuauclt.exe which is the Windows Automatic Updates program.

This could be a factor if it is misbehaving. To test, run services.msc and find Automatic Updates there and double click it to view its configuration properties. Set it to "disabled" for a test and reboot.

If this resolves the problem I will have further instructions for you. If it doesn't, you can just reverse the procedure.

I have a Dimension 8300 too by the way,

Anyway, it would be helpful if you provide some further details:

0 > when did the problem seem to be begin?
1 > is it very slow to boot up?
2 > do programs open slowly?
3 > does the same behavior occur both on and off the internet. Or with no connection at all?
4 > does it matter how long the system has been on, and does a restart improve things?

Slow performance issues can often be due to overheating, so if the system is faster after it has been shutdown for a while and then restarted -- that would be especially suspect. To check for possible problems here, shutdown, open the case and blow out any accumulated dust. Then turn it
on and check to see that the fan is working. Sometimes it helps to physically clean the fan.

If a laptop, check to see that the vent is clear of dust and verify the fan is working. Temps and fan speed can usually be monitored with SpeedFan (except on Dell desktops), a free utility.

5 > if you do a ctrl-alt-del, do any processes show excess cpu usage, other than System Idle Process?

6 > If you open the Device Manager (run devmgmt.msc) and select the entry for IDE ATA/Atapi and select the Primary IDE > Advanced Settings, does it say the "current transfer mode" is Ultra DMA or PIO?

If it says PIO or even just DMA (rather than “ULTRA” DMA, first ensure "Use DMA if Available” is selected, then select the driver tab and uninstall the driver and reboot. Then check again.

*note that the above will not apply to RAID drive configurations.
___________________________________________________________________________ _
COMMIT CHARGE

Do ctrl-alt-del to open up the task manager. Select the "performance" tab. Let me know what you see under:

Physical Memory

Total: this is your total installed ram -- "physical" memory
Available: this is the amt of real "physical" memory presently uncommitted

Commit Charge

Total: this is the combination of total physical and virtual memory currently in use
Limit: this is the total physical and virtual memory available
Peak: this is the most you have had in use in this session
nej's Avatar
nej nej is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jan 2005
Experience: Intermediate
18-May-2007, 06:37 PM #4
Thanks for your reply.The system gradually has gone slow on boot up and all programs and internet explorer.Spybot and ad-aware take long time to scan.While scanning, if i try to another task, system will slow down.
physical memory 261120k
commit charge- 326360
limmit- 1031116
peak- 465056.
a svchost.exe in the processes shows 17240k most of time.
I have cleaned the dust of the fan and system,still the same
TerryNet's Avatar
Computer Specs
Moderator with 66,488 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
18-May-2007, 06:45 PM #5
"768Mb shown in system info and 256Mb shown in system properties ..."

I don't understand. The computer supposedly has 512 meg RAM more than is now showing? If so, maybe a 512 meg chip has gone bad or somehow come loose? Windows XP will definitely seem "sluggish" with 256 meg RAM.
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
19-May-2007, 12:37 AM #6
If the Physical "total" says 261 something -- then Windows is only seeing 256 mb of memory at best.

If the "commit charge" "total" is 361 something then the current usage is more than the detected ram.

If "peak" is 465 something, then the peak usage was almost twice the installed (or detected) ram -- and that is the reason for the slow down.

Try reseating the memory modules -- and try testing them:

Beginners Guides: Diagnosing Bad Memory

By the way my Dimension 8300 came with Rambus memory. This memory must be installed in matched pairs. If your motherboard has the same requirements and you do not have matched Rambus modules -- that is probably the reason for the discrepancy.


Memtest86 - A Stand-alone Memory
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑