There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Windows XP
Tag Cloud
access acer asus bios bsod computer crash drive driver drivers error ethernet excel freeze games gaming hard drive hardware hdmi internet java laptop malware memory monitor motherboard music network obp printer problem ram random registry router slow software sound trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Windows XP >
I have NO clue......need help please!

Reply  
Thread Tools
Rich-M's Avatar
Computer Specs
Distinguished Member with 22,300 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
27-Jun-2007, 07:07 PM #16
Hard drives in those years were warrantied for 3 years and yours is about 7-8 years old. The comment about the cost of pc100 ram is correct and on top of that, there probably is a motherboard issue as well as the ram needs replacing. Buy new. You can do it for less.
__________________
The average dog is a nicer person than the average person. -Andy Rooney-
Home base:
www.kickenhardware.net/forum
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 01:07 AM #17
Okay, thanks! Does anyone know if there is a way to do an SP2 download without going through Windows Update?
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 10:08 AM #18
Sorry to bump this topic up again! I'm really in a pinch now. I can't install Windows Updates, and I need the SP2 update. Also, I can't download and install any program on my computer, because during the install it gives me an error code and says that the install can't be completed because of corrupt files. So, I have no antivirus or antispyware programs installed at this time. And, now I'm being hit with tons of popups! HELP!
Blackmirror's Avatar
Computer Specs
Distinguished Member with 32,577 posts.
 
Join Date: Dec 2006
Location: uk
Experience: Away with the fairies :)
28-Jun-2007, 10:26 AM #19
hello try this http://www.microsoft.com/downloads/d...displaylang=en

try to download but do not install it yet

sounds like you need your pc claened up first
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 10:36 AM #20
Okay, thanks! How can I get my pc cleaned if I can't get any antivirus or antispyware program to install on it?
Blackmirror's Avatar
Computer Specs
Distinguished Member with 32,577 posts.
 
Join Date: Dec 2006
Location: uk
Experience: Away with the fairies :)
28-Jun-2007, 10:37 AM #21
Without reading your whole thread lol
can you start in safe mode ??
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 10:39 AM #22
Well, this last clean install of Windows XP seems to have worked, so I can get into Windows with no problem now. However, it seems that I still have some corrupt files even after the clean install that's not letting me install anything else.
Blackmirror's Avatar
Computer Specs
Distinguished Member with 32,577 posts.
 
Join Date: Dec 2006
Location: uk
Experience: Away with the fairies :)
28-Jun-2007, 10:41 AM #23
Click the link in my sig and see if you can run a hijackthis log

Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
__________________
In the cookies of life friends are the chocolate chips.
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 10:42 AM #24
Okay, cool! I'll do it now. Thanks!
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 10:56 AM #25
Okay, it let me install and run it! YAY There's not much on it, since I just did the clean install yesterday and haven't been able to add any programs. The Win Pop and the Win Anti-Spyware junk is what installed itself to my Add/Remove programs. I removed them, but there are still traces of them. And I can't figure out what's causing the corrupt files to not let me install anything. This was happening before the Win junk got on there today!

Logfile of HijackThis v1.99.1
Scan saved at 9:52:20 AM, on 6/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\poolsv\svhost.exe
C:\WINDOWS\retadpu77.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\bjnsdvff.exe
C:\WINDOWS\System32\dtagjrfy.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Hijackthis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [poolsv] "C:\WINDOWS\poolsv.exe"
O4 - HKLM\..\Run: [NI.UWAS7_0001_N91M2703] "C:\Program Files\poolsv\WinAntiSpyware2007FreeInstall.exe" -nag
O4 - HKLM\..\Run: [svhost] "C:\WINDOWS\svhost.exe"
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu77.exe 61A847B5BBF72815358B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\System32\iqtdfmex.dll",realset
O4 - HKLM\..\RunOnce: [RemoveInstallPath] cmd.exe C:\WINDOWS\system32\cmd.exe /c rmdir /S /Q "C:\PROGRA~1\WinPop" > nul
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1182969775340
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1182972473139
O23 - Service: DomainService - - C:\WINDOWS\System32\bjnsdvff.exe
Blackmirror's Avatar
Computer Specs
Distinguished Member with 32,577 posts.
 
Join Date: Dec 2006
Location: uk
Experience: Away with the fairies :)
28-Jun-2007, 11:04 AM #26
Well that must be a record for the smallest log ever lol
I will get an expert to take a look for you
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 11:08 AM #27
LOL I'm sure! You can see I started completely over from scratch! Thanks again!
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,271 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
28-Jun-2007, 11:56 AM #28
You definitely have a lot of infection, even in that short log.

Are you no longer getting those errors you posted about in your first post?
mommyoffive's Avatar
Computer Specs
Member with 79 posts.
 
Join Date: Jun 2007
Location: New Jersey
Experience: Intermediate
28-Jun-2007, 12:15 PM #29
Nope....so far, so good....none of those errors in a couple days. Even after multiple restarts. However, my main problem now is that I can't get anything to install....Windows Updates, Free antivirus or spyware programs, MSN messenger, etc. It keeps giving me the error message that I have corrupted files. But, what I don't understand is how I can still have corrupt files if I did a clean re-install of XP? Thanks for your help!
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,271 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
28-Jun-2007, 01:39 PM #30
What is the exact error that you get please?
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 07:21 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.