Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

Unknown Hard Error


(!)

twoyankeez's Avatar
twoyankeez twoyankeez is offline
Computer Specs
Member with 147 posts.
THREAD STARTER
 
Join Date: Sep 2002
Location: Tennessee
Experience: Intermediate
29-Jun-2007, 09:53 PM #1
Unknown Hard Error
My computer is getting all types of odd messages..the latest being "Windows System Error - Unknown Hard Error". I was able to shut down the computer and restart it but I am concerned that perhaps my hard drive is going out. Or is this a virus??
Jack Hackett's Avatar
Member with 1,938 posts.
 
Join Date: Nov 2006
29-Jun-2007, 10:07 PM #2
What is the exact STOP message?
in the mean time have a look here
http://support.microsoft.com/kb/314474
Elvandil's Avatar
Computer Specs
Moderator with 51,993 posts.
 
Join Date: Aug 2003
Location: Vermont
Experience: "Been through the mill."
29-Jun-2007, 10:07 PM #3
If XP, boot from the CD and run chkdsk /r from the Recovery Console. See how many bad sectors it finds.
twoyankeez's Avatar
twoyankeez twoyankeez is offline
Computer Specs
Member with 147 posts.
THREAD STARTER
 
Join Date: Sep 2002
Location: Tennessee
Experience: Intermediate
29-Jun-2007, 10:09 PM #4
We have Window XP. The message is:
"Windows System Error: Unknown Hard Error"

That is it. No numbers, codes, nothing else.
Elvandil's Avatar
Computer Specs
Moderator with 51,993 posts.
 
Join Date: Aug 2003
Location: Vermont
Experience: "Been through the mill."
29-Jun-2007, 10:13 PM #5
If you have no XP CD, go to Start > Run, and type:

chkdsk /r <Enter>

Choose "Y" when it asks if you want to check your drive on reboot and reboot.
twoyankeez's Avatar
twoyankeez twoyankeez is offline
Computer Specs
Member with 147 posts.
THREAD STARTER
 
Join Date: Sep 2002
Location: Tennessee
Experience: Intermediate
29-Jun-2007, 10:20 PM #6
Ok..I tried that but got this message:

"The type of the file system is NTFS. Cannot lock current drive".

I have disabled everythig I can think of so that programs aren't running. What am I doing wrong?
Jack Hackett's Avatar
Member with 1,938 posts.
 
Join Date: Nov 2006
29-Jun-2007, 10:25 PM #7
Quote:
My computer is getting all types of odd messages
Such as? apart from the latest ones youve told us about
twoyankeez's Avatar
twoyankeez twoyankeez is offline
Computer Specs
Member with 147 posts.
THREAD STARTER
 
Join Date: Sep 2002
Location: Tennessee
Experience: Intermediate
29-Jun-2007, 10:28 PM #8
Messages that flash on blue screens quickly then dissapear before I can write them down. Things related to "bios". They stay up for maybe 3 or 4 seconds then they are gone. I can normally reboot (or rather shut down the power and restart) and the computer will function albeit somewhat sluggish. I get the errors mostly when I am online or reading emails. Sorry..I know that isnt' real specific but I haven't gotten a good solid error message to record other than the one I have mentioned.
ozrom1e's Avatar
Computer Specs
Member with 11,849 posts.
 
Join Date: May 2006
Experience: Advanced
29-Jun-2007, 10:29 PM #9
"STOP: C0000221 unknown hard error" or "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH" error message occurs

http://support.microsoft.com/kb/314474
Elvandil's Avatar
Computer Specs
Moderator with 51,993 posts.
 
Join Date: Aug 2003
Location: Vermont
Experience: "Been through the mill."
29-Jun-2007, 10:40 PM #10
Quote:
Originally Posted by twoyankeez
Ok..I tried that but got this message:

"The type of the file system is NTFS. Cannot lock current drive".

I have disabled everythig I can think of so that programs aren't running. What am I doing wrong?
After that message, you should be asked if you want to run chkdsk on reboot since repairs can't be made while XP is running. You need to answer "Y". Then reboot.
twoyankeez's Avatar
twoyankeez twoyankeez is offline
Computer Specs
Member with 147 posts.
THREAD STARTER
 
Join Date: Sep 2002
Location: Tennessee
Experience: Intermediate
29-Jun-2007, 10:42 PM #11
ok...thx. Let me try that right now.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑