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Solved: Nine months of BSODs - no apparent cause

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devil_himself's Avatar
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22-Dec-2007, 03:59 AM #16
The PageFile.Sys Is Hidden

My Computer > Tools > Folder Options > Select "Show Hidden Files And Folders" > Uncheck "Hide Protected Operating System Files(Recommended)"
Monica21's Avatar
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22-Dec-2007, 11:16 AM #17
Quote:
Originally Posted by devil_himself View Post
Driver Verifier Detected "vsdatant.sys" As The Culprit ..

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)

BugCheck C4, {81, 88deb008, c, 0}
Probably caused by : vsdatant.sys ( vsdatant+38a20 )

Uninstall ZoneAlarm Recommended
It is uninstalled. Got a blue screen when trying to shut down to uninstall, so I had to boot in safe mode.

Quote:
Originally Posted by devil_himself View Post
The PageFile.Sys Is Hidden

My Computer > Tools > Folder Options > Select "Show Hidden Files And Folders" > Uncheck "Hide Protected Operating System Files(Recommended)"
I already have my files set like that, and it's not there. I suppose that's probably not a good thing.
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22-Dec-2007, 12:50 PM #18
Can You Show Us a ScreenShot Of the "Virtual Memory" Dialog Box
Monica21's Avatar
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22-Dec-2007, 03:51 PM #19
Here you go. And I forgot to mention that my memtest came back okay. Eighteen tests overnight and no errors.
devil_himself's Avatar
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22-Dec-2007, 08:37 PM #20
Ok .... Let Us Know If Your Computer Crashes Again
Monica21's Avatar
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22-Dec-2007, 08:41 PM #21
Thanks very much for your help. *knock on wood* It's seemed stable since I uninstalled ZoneAlarm.
devil_himself's Avatar
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22-Dec-2007, 08:45 PM #22
After Making Sure The Computer is Working Fine

You Can Use The "Thread Tools" At The Top To Mark The Thread As Solved
WhitPhil's Avatar
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22-Dec-2007, 09:43 PM #23
Hey devil_himself?

Great Job.
devil_himself's Avatar
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22-Dec-2007, 09:48 PM #24
Thanks
Monica21's Avatar
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23-Dec-2007, 01:01 AM #25
I'm sorry, but I think I knocked on wood too soon. I just had three in a row. My system was on standby and I powered back on. I clicked to view email then Firefox, then right-clicked to open a new tab, and blue screen. On reset, I restored my Firefox session, began this response and blue screen. On reset, blue screen while Windows was loading. Here are the error codes in order. I've booted in safe mode, and I only have two minidumps, not three. Maybe because Windows hadn't loaded yet?

Here are the error codes in order, and the minidump attached.

1. DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000D1 (0x4cc7cE14, 0x00000002, 0x0000000, 0xB78A83C0

rdbss.sys Address B78A83C0 base at B78A800 Datestamp 445b1f4b

2. IRQL_NOT_LESS_OR_EQUAL 0x0000000A (0xF5617FC, 0x0000001C, 0x0000000, 0x804E1456)

3. IRQL_NOT_LESS_OR_EQUAL 0x0000000A (0x0538EE74, 0x000000FF, 0x00000000, 0x806FDE74)

http://www.elricm.com/Monica/Downloads/Minidump3.zip
devil_himself's Avatar
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23-Dec-2007, 01:25 AM #26
BugCheck 100000D1, {4cc7ce14, 2, 0, b78a83c0}
Probably caused by : rdbss.sys ( rdbss!RxTimerDispatch+3b ) <<--- Redirected Drive Buffering SubSystem Driver

lmvm rdbss
start end module name
b78a8000 b78d2a00 rdbss (pdb symbols) c:\symbols\rdbss.pdb\841B86559D834030A09A8292A9BA02C32\rdbss.pdb
Loaded symbol image file: rdbss.sys
Mapped memory image file: c:\symbols\rdbss.sys\445B1F4B2aa00\rdbss.sys
Image path: rdbss.sys
Image name: rdbss.sys
Timestamp: Fri May 05 15:17:55 2006 (445B1F4B)
CheckSum: 000345EF
ImageSize: 0002AA00
File version: 5.1.2600.2902
Product version: 5.1.2600.2902
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: rdbss.sys
OriginalFilename: RDBSS.Sys
ProductVersion: 5.1.2600.2902
FileVersion: 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
FileDescription: Redirected Drive Buffering SubSystem Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
==================================================================
BugCheck 1000000A, {ff5617fc, 1c, 0, 804e1456}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+2f ) <<---- Kernel Timer

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ff5617fc, memory referenced
Arg2: 0000001c, IRQL <<-----Clock Level IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804e1456, address which referenced memory

STACK_TEXT:
805562cc 804e14da fffc2f70 ffffffff dc13cce5 nt!KiInsertTimerTable+0x2f <<-------- |
805562e8 804e2a77 fffc2f70 ffffffff dc13e946 nt!KiInsertTreeTimer+0x7d <<---------|<<<Kernel Timer Routine
805563fc 804e207d 80560f00 ffdff9c0 ffdff000 nt!KiTimerListExpire+0x9f <<-------- |<<< Kernel Timer Routine
80556428 804dcd22 80561300 00000000 00005c4e nt!KiTimerExpiration+0xb1 <<---|
80556440 80560ca0 ffdffc50 00000000 80560ca0 nt!KiRetireDpcList+0x61
80556450 804dcc07 00000000 0000000e 00000000 nt!KiIdleThread0
80556454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28
==================================================================
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23-Dec-2007, 01:29 AM #27
Suggestions :-

1.Run Microsoft Update.
2.Run Memtest On Each Stick Of Ram Separately , Reset The Ram To Different Slot...
3.Check All The IDE Cables.Replace If Possible
4.Upgrade BIOS and make sure that the motherboard has no leaking capacitor.
5.Check the bios setting about memory timing and make sure that it is on.DIMM1 and DIMM2 do not have the same timing.
6.Make Sure The Fan Is Working Properly.
7.Check The Cabinet, Every Wire And Hardware
devil_himself's Avatar
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23-Dec-2007, 01:48 AM #28
More Suggestions:-

1.Make sure the latest Service Pack is installed.

2.Try disabling memory caching of the BIOS.

3.If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.

4.For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.
Monica21's Avatar
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23-Dec-2007, 03:19 PM #29
Quote:
Originally Posted by devil_himself View Post
Suggestions :-

1.Run Microsoft Update.
I'm updated

Quote:
2.Run Memtest On Each Stick Of Ram Separately , Reset The Ram To Different Slot...
Taking awhile because I have four slots, but I'm working on it.

Quote:
3.Check All The IDE Cables.Replace If Possible
My only IDE cable is from my optical drive, and that appears to be fine. The drive works fine, so how would I know if it needs replacing?

Quote:
4.Upgrade BIOS and make sure that the motherboard has no leaking capacitor.
BIOS is already upgraded (F12) but I don't know how to make sure I don't have a leaking capacitor.

Quote:
5.Check the bios setting about memory timing and make sure that it is on.DIMM1 and DIMM2 do not have the same timing.
RAM timing is 5/5/5/15. Where are you seeing that the timings are different?

Quote:
6.Make Sure The Fan Is Working Properly.
Working fine.

Quote:
7.Check The Cabinet, Every Wire And Hardware
All good.

Quote:
1.Make sure the latest Service Pack is installed.
I'm as up to date as possible.

Quote:
2.Try disabling memory caching of the BIOS.
It's disabled.

Quote:
3.If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
I don't have that.

Quote:
4.For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.
How do I do that?
devil_himself's Avatar
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23-Dec-2007, 08:39 PM #30
You Don't Need To Rum Memtest On every Slot .. Run Memtest On Each Stick Of Ram .. How Many Do You Have
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