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Solved: Windows Xp Freezes at Shutdown & Restart?


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ulysses55's Avatar
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Location: Brisbane
17-Mar-2008, 06:14 AM #1
Solved: Windows Xp Freezes at Shutdown & Restart?
HI Guys,
When I click on the shut down or restart buttons... Xp says "saving your settings"...it then says "Windows is shutting down" it then freezes...and I have to use the soft restart button on my case or turn it off at the wall.

This happens when I try to shut down or restart my Pc?

Any ideas?

Uly
Last edited by ulysses55; 17-Mar-2008 at 06:23 AM..
golferbob's Avatar
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17-Mar-2008, 07:03 AM #2
techychick's Avatar
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17-Mar-2008, 07:05 AM #3
Could be one of several reasons for this issue, the link below may offer some assistance

WinXP Shutdown and Restart Troubleshooting

You may also want to check the event viewer for any errors

How To Use the Event Viewer Applet
http://www.bleepingcomputer.com/forums/topic40108.html
http://support.microsoft.com/kb/308427
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ulysses55's Avatar
Member with 133 posts.
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Join Date: Jul 2003
Location: Brisbane
25-Mar-2008, 01:47 AM #4
Ok Problem solved....Thanks for the links they really helped!!!

It looks like it was a screwy Pci slot with my sound blaster card. I put it in to another pci slot re installed the drivers and all is good....no freezing and it shuts down and restarts fine!!!

Cheers

Thanks again

Uly
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