Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

Solved: Windows Xp Freezes at Shutdown & Restart?


(!)

ulysses55's Avatar
ulysses55 ulysses55 is offline
Member with 133 posts.
THREAD STARTER
 
Join Date: Jul 2003
Location: Brisbane
17-Mar-2008, 06:14 AM #1
Solved: Windows Xp Freezes at Shutdown & Restart?
HI Guys,
When I click on the shut down or restart buttons... Xp says "saving your settings"...it then says "Windows is shutting down" it then freezes...and I have to use the soft restart button on my case or turn it off at the wall.

This happens when I try to shut down or restart my Pc?

Any ideas?

Uly

Last edited by ulysses55; 17-Mar-2008 at 06:23 AM..
golferbob's Avatar
Member with 3,896 posts.
 
Join Date: May 2004
Experience: Intermediate
17-Mar-2008, 07:03 AM #2
techychick's Avatar
techychick techychick is offline
Computer Specs
Senior Member with 611 posts.
 
Join Date: Dec 2007
Location: Starbucks
Experience: Build 'em and Break 'em
17-Mar-2008, 07:05 AM #3
Could be one of several reasons for this issue, the link below may offer some assistance

WinXP Shutdown and Restart Troubleshooting

You may also want to check the event viewer for any errors

How To Use the Event Viewer Applet
http://www.bleepingcomputer.com/forums/topic40108.html
http://support.microsoft.com/kb/308427
ulysses55's Avatar
ulysses55 ulysses55 is offline
Member with 133 posts.
THREAD STARTER
 
Join Date: Jul 2003
Location: Brisbane
25-Mar-2008, 01:47 AM #4
Ok Problem solved....Thanks for the links they really helped!!!

It looks like it was a screwy Pci slot with my sound blaster card. I put it in to another pci slot re installed the drivers and all is good....no freezing and it shuts down and restarts fine!!!

Cheers

Thanks again

Uly
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑