Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

BSOD 0x01


(!)

Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
20-Mar-2008, 10:14 PM #1
BSOD 0x01
As the title suggests, I'm occasionally getting a BSOD
It seems to be random, sometimes happening right when windows xp is booting.
If you guys can please help me by looking at these minidumps, i'd greatly appreciate it
Attached Files
File Type: rar Minidump.rar (180.4 KB, 54 views)
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
20-Mar-2008, 10:24 PM #2
Last3: Probably caused by : easdrv.sys ( easdrv+1b29 )

http://www.runscanner.net/files/sys/...asdrv.sys.aspx

This is Nod32 your antivirus.
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
20-Mar-2008, 10:36 PM #3
Awwwwww no! I like Nod32
Would updating the driver be any help?
And thanks for the fast reply
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
20-Mar-2008, 10:44 PM #4
I just did a repair installing on Nod32 and restarted the comp.
It BSODed on the windows chime
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
20-Mar-2008, 10:47 PM #5
Try to do a clean install of it. Uninstall it and delete or rename any remaining folders before reinstalling. Be sure to look in your User Name > Applications Data folder (hidden directory) for any NOD folders there.

But test first with it uninstalled to see if anything else breaks.
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
22-Mar-2008, 07:37 AM #6
I did a clean install! Everything was going well for a few hours.. but then..!! 0xD1
Heres the minidump.
Oh and I'm interested in learning how to read these minidump files, can you please show me where to start?

edit: Oh noes.. it happened again
Attached Files
File Type: rar Mini032208-01.rar (8.5 KB, 17 views)

Last edited by Squirrelgun; 22-Mar-2008 at 07:50 AM.. Reason: Cos its the right thing to do.
devil_himself's Avatar
Member with 4,910 posts.
 
Join Date: Apr 2007
Location: India
Experience: Advanced
22-Mar-2008, 07:50 AM #7
Quote:
Oh and I'm interested in learning how to read these minidump files, can you please show me where to start?
1) Install microsoft debugging tools from http://www.microsoft.com/whdc/devtoo...nstallx86.mspx
2) Create folder c:\symbols
3) Locate your latest memory.dmp file- %SystemRoot%\Minidump\Mini011005-01.dmp or whatever
4) Open a CMD prompt and cd\program files\debugging tools for windows\
5) Type the following :-

Code:
c:\program files\debugging tools>kd -z C:\Windows\Minidump\Mini011005-01.dmp
kd> .logopen c:\debuglog.txt
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q


You now have a debuglog.txt in c:\ open it in notepad and post the content to this thread
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
22-Mar-2008, 07:52 AM #8
Thanks Devil, will be right back with the results!

Edit: Hmm I'm getting a "'c:\program' is not recognised as an internal or external command." Will fiddle around.
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
22-Mar-2008, 08:00 AM #9
Oh! Looks like something got spat out even though I got that error. Here it is.

Edit: Woops! That was 'Debug.log' not Debuglog.txt lol. Will keep trying.

Edit: Ok! Figured that you meant for me to copy the bold bit. Now a whole heap of mumbojumbo about the symbols (which I suspect I'm missing) has come up. Before I download the 190mb symbol pack though.. the last line in CMD window: "Probably caused by easdrv.sys (easdrv+1352)"
Which.. is the answer I'm looking for right?

Last edited by Squirrelgun; 22-Mar-2008 at 08:12 AM..
devil_himself's Avatar
Member with 4,910 posts.
 
Join Date: Apr 2007
Location: India
Experience: Advanced
22-Mar-2008, 08:12 AM #10
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
24-Mar-2008, 01:19 AM #11
Ahhhh! Well, browsing the web without an AV was a pretty bad idea..
I scored myself a tenga.gen virus lol.
Time for a format I guess, hopefully this fixes all the problems
(Posting from Safe Mode w/ Networking.)
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
24-Mar-2008, 01:54 AM #12
If you have all critical security updates, even just the so-called "zero day" patches, mere web browsing should not get you infected.

You would have to download something and install it, or permit an install from a web page.

Once you do a reinstall --you will indeed have to reinstall all past updates.
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
24-Mar-2008, 01:58 AM #13
At this stage, I'm just trying to figure out what to do with my photos. I don't have another drive, so looks like it's mass DVD burning time
Squirrelgun's Avatar
Squirrelgun Squirrelgun is offline
Member with 31 posts.
THREAD STARTER
 
Join Date: Jan 2007
Experience: Intermediate
24-Mar-2008, 03:04 AM #14
About what you said Rollin' Rog.. I think it may have spread across the LAN from my sisters computer, because I haven't downloaded anything since uninstalling NOD32.
I've made her do a scan.
Rollin' Rog's Avatar
Computer Specs
Member with 45,855 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
24-Mar-2008, 09:44 AM #15
That can happen depending on what might have gotten to her comp.

You will need to give it a thorough going over to be safe.

DVDs are the best backup media in my opionion -- but a good USB drive will also do if it is not one that is in constant use.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑