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Missing items in Connection Properties Dialog


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notjosh's Avatar
notjosh notjosh is offline
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20-Apr-2008, 11:10 AM #1
Missing items in Connection Properties Dialog
When I view the properties for any of my connections I just get this:



If I go to "Install -> Protocol", I get the message "Could not add the requested component. The error is: The system cannot find the file specified".

When I tried installing 'Simple TCP/IP Services' in "Add/Remove Windows Components -> Networking" I got the error "Could not install the Simple TCP/IP Services component because a file or registry entry is missing".

I've tried updating my network adapter drivers, resetting TCP/IP, using Winsock Fix and running SFC, but have had no luck.

Also, I'm not sure if this is relevant, but if I right click the 'Internet Connection' icon and click 'Settings' I get "The Internet Connection Sharing computer is not configured to let network users control or disable the shared internet connection".

Can anyone explain what might be causing this behaviour? It doesn't seem to be causing any connection problems, but I would like to be able to access TCP/IP Properties to sort out a static ip.

I am using XP Home Edition SP2.
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20-Apr-2008, 09:46 PM #2
Greetings notjosh, Welcome To TSG

How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP
http://support.microsoft.com/kb/825826/
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21-Apr-2008, 05:56 AM #3
I'm sorry, I forgot to mention that I'd tried everything on that page aswell, but no luck sadly. I think it's describing something different anyway, as all the icons in 'Network Connections' are showing up fine, it's just the Connection Properties dialogs that aren't right.

I did, however, notice that the properties for my 1394 connection are fine, and have the name of the adapter as well as 'File and Printer Sharing' and 'TCP/IP'. It's just the Bluetooth, LAN and Wireless properties that aren't working. Does that shed any light on the issue?
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22-Apr-2008, 11:57 AM #4
Unhappy I have EXACTLY the same problem
Hello All,

I have the same problem as . I'm using (or better to say, I was using) the Cisco VPN Client 5.0.01.0600. Since it suddenly stopped to work properly, I tried to reinstall it, got stuck at uninstalling DNE (Deterministic Network Enhancer) subcomponent, tried manual uninstall as Cisco advised (it worked only partly) and ended up with brute-force registry editing that ended up with corrupted networking environment in Windows XP.

I spent last night trying to figure it out, but it went nowhere. At the moment, my safest bet is to reinstall "Simple TCP/IP Services" from Windows install CD, but this doesn't work either, the installed says "Could not install the Simple TCP/IP services component because a file or registry entry is missing".

Any help or hint would be GREATLY appreciated. Thanks in advance,

Tomas
Attached Thumbnails
Missing items in Connection Properties Dialog-lan.jpg   Missing items in Connection Properties Dialog-error.jpg  
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22-Apr-2008, 12:02 PM #5
Guys Try This

Open Device Manager > Remove The NIC Card From Device Manager > Reboot > System Should Reinstall The NIC Card > Check "Network Connections"
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22-Apr-2008, 12:57 PM #6
I've already tried that a couple of times, but it hasn't made a difference. I don't think it's an issue with the network adapter as I have the same problem on my LAN, Wireless, and Bluetooth connections.
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22-Apr-2008, 10:22 PM #7
Hello devil_himself & notjosh,

Thank you for replies. I've tried this also with my wifi adapter, it got reinstalled in the Device Manager, but it completely disappeared from "Network Connections" that means I cannot use it at the moment. My internal LAN card the only network device that still works (luckily).

I still think it has something to do with "Simple TCP/IP Services" that I'm not able to install.

Tomas
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22-Apr-2008, 11:09 PM #8
Download Process Monitor from Microsoft Sysinternals:
http://technet.microsoft.com/en-us/s.../bb896645.aspx

Unzip the archive and run the utility.
Press Ctrl + E To Stop The Monitoring

Open "Add/Remove Windows Components -> Networking"

Start Monitoring Ctrl + E

Now Try Installing 'Simple TCP/IP Services'
Stop Monitoring
Save the results to a file -> File -> Save ->In the "Events to save", select "Events displayed using current filter". And save it in PML format.

Now Zip The Log And Upload It To Any Free Web Hosting And Provide The Link !
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23-Apr-2008, 01:40 PM #9
RARed log file is at
http://rodkellytrio.x10hosting.com/logfile.rar

I don't know where to start with it, so any advice is much appreciated.
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24-Apr-2008, 08:29 AM #10
I Looked At The Log And i Have Some Suspicion About This Registry Key .Also I Was Able To Duplicate The Issue Here On My Computer By Deleting This Key !
HKLM\SYSTEM\CurrentControlSet\Control\Network


Start > Run > Copy And Paste Everything From The Code Box And Paste It Into Run Dialog And Hit Enter > A Notepad Will Pop-up > Close The Notepad > Navigate To This Location

C:\Documents and Settings\Your User Profile --- There Should be A Text File Called DH.TXT

Attach It In You Next Reply !

Code:
cmd /c Reg query "HKLM\SYSTEM\CurrentControlSet\Control\Network" /s >DH.txt && DH.txt
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24-Apr-2008, 11:00 AM #11
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24-Apr-2008, 11:21 AM #12
Go To Start > Run > cmd > Net Start

Right Click Inside The CMD Windows And Click Select All Then Hit Enter To Copy Everything .Copy And Paste The Output Here!
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24-Apr-2008, 11:28 AM #13
Also Do The Following

Start > Run > rundll32 setupapi,InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf
Start > Run > CMD /K NETSH FIREWALL RESET
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notjosh notjosh is offline
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24-Apr-2008, 11:38 AM #14
These Windows services are started:

##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##
Alerter
Application Layer Gateway Service
Automatic Updates
COM+ Event System
Cryptographic Services
DCOM Server Process Launcher
DHCP Client
DNS Client
Event Log
IPSEC Services
Network Connections
Network Location Awareness (NLA)
Plug and Play
Print Spooler
Protected Storage
Remote Access Connection Manager
Remote Procedure Call (RPC)
RIP Listener
Secondary Logon
Security Accounts Manager
Server
Shell Hardware Detection
SSDP Discovery Service
System Event Notification
System Restore Service
Task Scheduler
Telephony
Terminal Services
Windows Audio
Windows Driver Foundation - User-mode Driver Framework
Windows Firewall/Internet Connection Sharing (ICS)
Windows Image Acquisition (WIA)
Windows Management Instrumentation
Windows Time
Workstation
X10 Device Network Service

The command completed successfully.
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26-Apr-2008, 02:15 AM #15
All logs prepared and uploaded
Hello Devil_himself,

I did all the traces and logs and uploaded it at http://www.uid0.sk/users/mydliar/

Thank you for the time you're spending on this, it's really appreciated.

Tomas
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