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Slow laptop- help please

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kng108's Avatar
Computer Specs
Junior Member with 5 posts.
 
Join Date: Jun 2008
Experience: Beginner
05-Jun-2008, 01:25 PM #1
Question Slow laptop- help please
Hi~ sorry for posting up a common problem.. I just am pretty hopeless with computers and my friend recced me here.

I just have general problems with slow start ups and lagging issues. I also get quite a lot of "Windows explorer has performed and illegal action" messages.

I also have a strange keybord problem which happens every few hours. My computer will "think" I've pressed down on the ctrl or alt key so everything I type becomes a command function etc. I have no idea how to reverse it because I don't think I've pressed any keyboard shortcuts

I run Windows XP Home Ed. on a HP 500 laptop
~En{rYpToR~'s Avatar
Computer Specs
Member with 61 posts.
 
Join Date: Aug 2007
Experience: Intermediate
05-Jun-2008, 10:21 PM #2
Hey there. About the slow laptop issue, you may want to try to cut down some unnecessary startup programs. And you may have a macro virus or something that is causing your keyboard to start 'pressing' down the keys, but I'm not sure about that. As for the 'Windows explorer has performed and illegal action' messages, I can't help you with that.
ozrom1e's Avatar
Computer Specs
Distinguished Member with 11,851 posts.
 
Join Date: May 2006
Experience: Advanced
05-Jun-2008, 11:57 PM #3
Welcome to TSG....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository Click on the link below to Download HijackThis Self Installer:

http://www.trendsecure.com/portal/en...HJTInstall.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
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kng108's Avatar
Computer Specs
Junior Member with 5 posts.
 
Join Date: Jun 2008
Experience: Beginner
06-Jun-2008, 12:05 AM #4
Here's my log... Thanks for helping~


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:04 AM, on 6/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows
Live\WLLoginProxy.exe
C:\Documents and Settings\HP\Desktop\utorrent.exe
C:\Documents and Settings\HP\Desktop\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?
LinkId=69157
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?
LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-
B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-
B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-
D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} -
(no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC
-5164760863C6} - C:\Program Files\Common Files\Microsoft
Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-
CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Mega Manager IE Click Monitor - {bf00e119-21a3-4fd1-
b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega
Manager\MegaIEMn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F}
- c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-
B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP
Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP
Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default
Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1
\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1
\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32
\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32
\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD
Check\DVDCheck.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}]
C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common
Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding
-boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program
Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program
Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program
Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt] C:\Program
Files\Brother\Brmfl06a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program
Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common
Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
/STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP
Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program
Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program
Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\1.2.1128.5462
\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows
Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-
88D8A56B10AA}] "C:\Program Files\Common
Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program
Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7
\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7
\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7
\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7
\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program
Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD
Check\DVDCheck.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: Download Link Using Mega Manager... -
C:\Program Files\Megaupload\Mega Manager\mm_file.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-
00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-
11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05
\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-
00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-
11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter
Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
O16 - DPF: {0AE0F5F9-8233-49A4-A3C8-004CE190787B}
(BMSpeedCheck Control) -
http://www.pdbox.co.kr/boxmedia/ctrl...SpeedCheck.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook
Photo Uploader 5) -
http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows
Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?
linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper
Flags Class) -
http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire
Showdown Class) -
http://messenger.zone.msn.com/binary...own.cab56986.c
ab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl
Class) - http://messenger.zone.msn.com/ZH-HK/a-
UNO1/GAME_UNO1.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook
Photo Uploader Control) -
http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A}
(MJLauncherCtrl Class) - http://messenger.zone.msn.com/EN-US/a-
LUXR/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games
- Installer) -
http://messenger.zone.msn.com/binary...o.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072}
(MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary...PAClient.cab56
907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave
Flash Object) -
http://fpdownload2.macromedia.com/ge...s/flash/swflas
h.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48}
(Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary...r.cab56986.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA6678E5-3400-44EC-
BCF5-4B14006F9C53}: NameServer = 205.252.144.126 218.102.62.71
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. -
C:\Program Files\Hewlett-Packard\HP Quick Launch
Buttons\AddFiltr.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program
Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o.
- C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company,
L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - c:\Program Files\Common
Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7
\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program
Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PC Angel (PCA) - SoftThinks -
C:\WINDOWS\SMINST\PCAngel.exe
--
End of file - 12038 bytes

Last edited by kng108; 06-Jun-2008 at 12:11 AM..
Reply

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