[Bob Cerelli]

1. If the outlook file you are using know is the outlook.pst (1,918,495 KB) one,
2. If you deleted all the e-mail you can from it
3. And after compacting it the file size remained pretty much the same

then you need to delete more entries from it.

The problem is not with the PC. It is with your e-mail files simply being too large.


Why do you have another file that was not mentioned before?
Why do you have two PST files?

[mis2ko]

I listed the Personal File previously. I downloaded it a while back when I got the error meesage. I have deleted all my emails prior to May 15th..which creates problems when I can't locate an older email. The folder does not seem to care if I delete mail...and yes I deleted it in all the folders..

[Bob Cerelli]

Yes it was listed earlier. Listing a file size is only the very beginning of solving the problem.

But what is not known is:

1. If that is a pst file on the computer or one you are actually using when you start Outlook or just a pst file on the computer. There is a significant difference.
2. If all the e-mails you don't need have been deleted?
3. What the folder size is of that file as reported by Outlook and the file size on the computer?
4. What was not mentioned before is the new outlook.sit (1,278,495 KB) file. That's the one I was wondering about. What was done to have it show up all of a sudden.

[mis2ko]

. If that is a pst file on the computer or one you are actually using when you start Outlook or just a pst file on the computer. There is a significant difference.

OUTLOOK.PST is the file I use when I open Outlook. I know this because when ever I delete it I loose my address book but get all my email. I assume this is because I am now using the PERSONAL FOLDER.pst file. Previously I had deleted lots of old emails (after I discovered the error when I could not make changes in my adress book) but the file size never changed.

2. If all the e-mails you don't need have been deleted?

I delted ALL emails proior to May 15 2008.

3. What the folder size is of that file as reported by Outlook and the file size on the computer?

How do I find the File as reported by Outlook?

4. What was not mentioned before is the new outlook.sit (1,278,495 KB) file. That's the one I was wondering about. What was done to have it show up all of a sudden.

This is the condensed file that was made after I followed you directions to condense it.

[Bob Cerelli]

"How do I find the File as reported by Outlook?"

That was posted quite a while ago. Might want to re-read through previous posts.

[mis2ko]

Got it..

Inbox Folder 507689
Delete " 106772
Sent 96376

[Bob Cerelli]

So as previously requested the file size in Outlook is very different than the file size on the computer.

The total you re showing is only around 700 megs yet the file you show on the computer is almost 2 gigs.

Curious that .sit extension. Thought that was only used by MAC's. Never seen that before on a PC. I didn't say to condense a file. Only to compact it. Very different process involved. What did you do to create the .sit file?

[mis2ko]

I used "Stuffit" and that's what it did..I can un zip again so ...

Hmm. I didn't know there was difference between compact and condense? How do I compact it...but what anout the size not matching ??

[Bob Cerelli]

The reason for the size not matching has also been mentioned previously.

The need to compact the file has been mentioned since the first page.If you didn't know how, just ask. I don't know what you don't.

To compact the file:

Right click Personal File (or Personal Folder), just like before
Properties
Advanced
Compact.

Give the large difference between what Outlook is reporting and the file size on the hard drive, this can likely take quite a while.

[mis2ko]

I tried it..by the way it says compress (not compact). I hit OK, then APPLY. Apply goes gray for about 10 minutes. after that nothing happens.

[Bob Cerelli]

It should be a button that says "Compact Now"

[mis2ko]

Here is what is there:

ACHIVE & INDEX ATTRBUTES:
File is ready for archiving
For Faster search allow indexing

COMPRESS OR ENCRYPT ATTRIBUTES
Compress contents to save disk space
Encypt to security data

[Bob Cerelli]

Are you doing this from within Outlook, just like you did to check the folder size?

The only difference is, instead of clicking on Folder Size, you click on the Advanced button and then Compact Now

[mis2ko]

Oh - no I was doing it Explorer to the oulook.pst file. So which file should I compact:

Inbox Folder 507689
Delete " 106772
Sent 96376

[mis2ko]

I just tried compacting them from the folders but when I right click nothing hapens.