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Outlook.pst has reached it's max size

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mis2ko's Avatar
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15-Jun-2008, 04:24 PM #1
Outlook.pst has reached it's max size
I had this problem aseveral months ago. I was told to delete the file and download the Outlook Personal folder.pst and use that instead. That created a bigger problem because I lost my Address Book. I recovered the old file and have been using it ever since, but now I can't add any email adresses or make any deletetions to the email list.

Is there anyway to save the address book and then delete the file and use the new one?

Using Outlook 2003 vers 11.08 and Windows XP vers 6.0
DoubleHelix's Avatar
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15-Jun-2008, 06:18 PM #2
There's no address book with Outlook. The Contacts are stored in the PST file. You'd have to export them to a CSV file, delete the PST file, create a new one, and import the Contacts.
mis2ko's Avatar
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15-Jun-2008, 06:49 PM #3
Export to CVS
I don't know how to export the .pst file to a CVS file.

the Outlook file has these files in it:

achive.pst
extend.dat
outlook.pst (1,918,545 KB)
Person Folder.pst (678,545 KB)

Thanks!
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15-Jun-2008, 06:58 PM #4
First you need to figure out which PST file actually contains your Contacts. Then use Outlook's built-in Import/Export functionality to export the list.

http://office.microsoft.com/en-us/ou...964221033.aspx
Bob Cerelli's Avatar
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15-Jun-2008, 07:31 PM #5
Outlook certainly can use a Personal Address Book if it is configured to use one.

Rather than exporting to a CSV file, if you do have Contacts, export them to a PST file instead. Much easier to copy back in again. In fact you don't even need to import them if you do it that way. Just open up the PST file with the contacts, select them all and copy to your new PST file's contact list.

---

But regarding your larger problem, if you press the Shift key while you delete files, they won't go to the Deleted Items folder and you can delete them. Hopefully this will help you reduce the size of your current PST file.

There are several ways to help this process. One is to look at the folder sizes to see which ones are taking up the most space and start with these first. Another is to show a Size entry in the column, sort by size, and shift-delete the larger files.

After you reduce the number of e-mails in it, you may need to compact the file aftewards.
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mis2ko's Avatar
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15-Jun-2008, 07:42 PM #6
It didn't work
Here are my files again:

achive.pst
extend.dat
outlook.pst (1,918,545 KB)
Person Folder.pst (678,545 KB)

1. I cannot open any othese files.

2. I did export my "Contacts" and tried to put it into the Personal Folder but got this error " The source & destination folders for the operation cannot be the same.". I thought great then I can delete outlook.pst with no problem! WRONG! I rebooted and I had no address book. I had to restore it and the addres book came back!
Bob Cerelli's Avatar
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15-Jun-2008, 07:59 PM #7
You first need to reduce the size of your outlook.pst file before you would want to start adding to it.

How did it go trying some of the suggestions for doing that?
mis2ko's Avatar
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15-Jun-2008, 08:28 PM #8
Wink Reduce the size
I have no idea how to do that. I deleted almost all on my email but nothing changed. When I click on the file it does not open.
Bob Cerelli's Avatar
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15-Jun-2008, 08:43 PM #9
If you deleted most of your e-mail, I'm curious why you have almost a 2 gig pst file. Any details?

Also, why is there a outlook.pst (1,918,545 KB) and a Person Folder.pst (678,545 KB). The more information the better.
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15-Jun-2008, 09:53 PM #10
In your Personal Folders is a folder named Deleted Items. When you delete items from your inbox or any subfolders in your inbox, they go to the Deleted Items folder, which is still in your .pst file, so that doesn't reduce the overall size of your .pst file at all.

Select the Deleted Items folder and then delete the entries found there. They will actually leave the .pst file then, and the overall size will be reduced.
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Bob Cerelli's Avatar
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15-Jun-2008, 10:45 PM #11
And again, even after emptying the Deleted Items folder, you still should try Compacting the file. It is not uncommon for the Folder Size in Outlook to be less than the actual PST File Size. That's why you need to compact the file.

And if there are any folders in the Deleted Items folder, those need to be deleted as well.
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Last edited by Bob Cerelli; 16-Jun-2008 at 12:07 AM..
mis2ko's Avatar
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16-Jun-2008, 11:09 AM #12
If you deleted most of your e-mail, I'm curious why you have almost a 2 gig pst file. Any details?

Also, why is there a outlook.pst (1,918,545 KB) and a Person Folder.pst (678,545 KB). The more information the better. I HAVE NO IDEA

Select the Deleted Items folder and then delete the entries found there. They will actually leave the .pst file then, and the overall size will be reduced I HAVE DONE THIS.

And again, even after emptying the Deleted Items folder, you still should try Compacting the file. It is not uncommon for the Folder Size in Outlook to be less than the actual PST File Size. That's why you need to compact the file. ARE YOU TALKING ABOUT THE outlook.pst file?
Bob Cerelli's Avatar
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16-Jun-2008, 11:17 AM #13
Yes. That is the one that is too large.
mis2ko's Avatar
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16-Jun-2008, 02:22 PM #14
If I compact outlook.pst - I won't be able to see my adrress book???
Bob Cerelli's Avatar
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16-Jun-2008, 02:37 PM #15
Are you using an address book or contacts?

Compacting an e-mail file does not remove data if it is not corrupted.
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