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NO SOUND since reinstalled windows

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loupouou's Avatar
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Join Date: Jun 2008
27-Jun-2008, 07:22 AM #1
Exclamation NO SOUND since reinstalled windows
PLEASE HELP!

I have recently reinstalled windows and since then i havent been able to get any sound except the warning beeps from the computer itself. my speakers dont work.

The error message, 'There are no active mixer devices available. To install mixer devices go to Control Panel, click Printer and Other Hardware, and then click Add Hardware' pops up everytime I try to open the Volume Control.

I have tried downloading various drivers which many people have suggested bute when I try this message pops up:

'Microsoft QFE Update (835221)
This is only to be used on HP Consumer PCs preinstalled with Windows XP. Your PC does not meet this requirement, so update is being aborted...'


but my PC was preinstalled with Windows i've just had to reinstall it again!
The Belarc analysis reads:
Operating System Windows XP Home Edition Service Pack 2 (build 2600)
System Model HP PAVILION 06 Asterope 1.0
Enclosure Type: Desktop

Processor a 3.07 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b Board: Hewleet-Packard Asterope2 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 3.16 06/22/2006

Drives 250.05 Gigabytes Usable Hard Drive Capacity
243.71 Gigabytes Hard Drive Free Space

Controllers Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x)

Bus Adapters Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

Multimedia None detected
Display None detected
Other Devices VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (3x)


In Device Manager I have yellow exclamation marks next to the following:
-Other Devices-
PCI Device
SM Bus Controller
Video Controller (VGA Compatible)

I honestly have no idea what any of them are. I'm pretty useless I know.

Any help would be appreciated
Megabite's Avatar
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27-Jun-2008, 07:24 AM #2
Did you get any disks with that PC...like motherboard drivers?
loupouou's Avatar
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27-Jun-2008, 07:33 AM #3
no but the motherboard was replace last year if that helps
Megabite's Avatar
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27-Jun-2008, 07:35 AM #4
Do you know what motherboard it is and is this a store bought PC...by that I mean a make and model?
Megabite's Avatar
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27-Jun-2008, 07:41 AM #5
It a HP PAVILION........but what is the model ?
loupouou's Avatar
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27-Jun-2008, 07:41 AM #6
dont know what motherboard it is and yes its store bought - hp pavilion t3529.uk
Megabite's Avatar
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27-Jun-2008, 07:53 AM #7
Download this driver to your desktop or documemts then double click it let it install then restart your PC

ftp://ftp.hp.com/pub/softlib/softwar...-1/sp26731.exe
loupouou's Avatar
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27-Jun-2008, 08:55 AM #8
it ok i rung hp and had to install a million drivers but its solved now thank you anyway
Megabite's Avatar
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27-Jun-2008, 08:57 AM #9
Here is a link to the drivers for that PC

http://h10025.www1.hp.com/ewfrf/wc/s...3222537&dlc=en
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drivers, no sound, windows xp

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