[tsap2010]

Hi i bought a COMPAQ pc, windows XP desktop in 2003 at a local Best Buy. I was creating a second user account for the system when it froze and shut down. Upon restart, the loading Windows XP black load screen that shows up right after power returns froze and a window came up saying system configuration error. I am currently 20 miles from my house ,and on a different computer obviously, but the i can remember that the error tells me that if problem is not fixed please call the number in my computer manual. I would LOVE to avoid waiting on the phone please help !~~!! please..My only solution i could think of was using the system restore disk but i do not even know if the boot up goes far enough for the PC to read the disk. Please help and thank you for your time.

[~Candy~]

Hi and welcome. See if you can start in safe mode. For a system this old, I doubt you'll get anywhere calling the number in the computer manual anyway.