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Computer boot up is slow.


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onehitKO's Avatar
onehitKO onehitKO is offline
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26-Jul-2008, 09:19 PM #1
Angry Computer boot up is slow.
Pentium 4 2.80 Ghz, 512MB RAM, 74.4 GB HDD(should be 80GB)
I have a Dell Dimension 4600C and it takes a long time to boot up.
THIS BOOT UP IS AFTER THE DELL SCREEN BUT BEFORE THE WINDOWS SPLASH SCREEN. Safe mode also takes a while to boot up.(I think it might me the same problem)

Here's what happened:

1.Brought the computer to the shop because the power supply overheated.

2.After getting the comp back(took two weeks for the different power supply -.-) I turned it on and it worked just like before. But there were some blue screens about memory dumps.(3-4 of them)

2.5.Getting back the computer I also wanted to clean out some stuff, so I used CCleaner and deleted some stuff. I also used the registry cleaner on CCleaner, so that might be something...

3. Now here was the problem after those few blue screens.
Starting up I saw the DELL screen and the F2-Setup/F8-Boot menu
Then were the bars:
|||||||||||||||||||||||||||||||||||||||||||||||||
About 1/5 of the way there it said "system32/config" was missing or corrupt.

4.So I reinstalled XP which took almost the whole day.

5.Yes, finally done! No. The annoying bars were STILL THERE!!!
|||||||||||||||x||||||||||||||||||||||||||||||||||
It takes around 5-10 min for it to reach 1/3 of the full bar, and then it goes to the windows splash screen.

6.After the few minutes of waiting the computer runs normally. NOTHING SLOW NOW!!! I only have avast! and Spyware Doctor(starter) running when I am using the computer.

Could it be a registry or hardware problem?

Sorry for the long post, just trying to tell everything that happened.
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Byteman   (Bill) Byteman is offline Byteman is authorized to help remove malware. Byteman has a Profile Picture
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26-Jul-2008, 09:42 PM #2
Hi,

The difference in hard drive used/free/total space is due to the different methods of computing total size of a drive- manufacturers and Windows arrive at slightly different total, but it means just about the same thing.

The amount 74GB is correct for an "80GB" disk.

*Registry cleaners are famous for removing more than they should- we advise you not to use them. You already did, and that could be part of the problem, but you said the memory dumps etc happened before that, and you reinstalled XP, which I suppose you mean after you used CCleaner....? So, CCleaner is probably not the original or main cause of the blue screens etc.

*A bad power supply can damage other components. If your old one overheated, I take it that the fan went out? Not, that the supply was putting too much or too little output electrically? Or, did it do that, and tested bad?

*Is the new supply correct for your system, and adequate? More on that later....

For now, please post this info: I just want to see installed programs and check for any malware:

Please do this:

go to Click here to download HJTsetup.exe
  • On that page, click the icon
  • at lower right , and follow the prompts to get the installer version
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Paste the log in your next reply.
  • Don't use the Analyse This button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Don't forget this second part:

_ _ _ _
Please also do this:
  • Open Hijack This and click on the "Open the Misc Tools section" button.
  • Click on the "Open Uninstall Manager" button.
  • Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in notepad.
  • Copy and paste that list here in your reply
__________________
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onehitKO's Avatar
onehitKO onehitKO is offline
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26-Jul-2008, 10:38 PM #3
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:03 PM, on 7/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.net/bookmarks/bmr...6.1&bm=ho_home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://crucial.com/controls/cpcScanner.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 4866 bytes


Ad-Aware
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
avast! Antivirus
Broadcom 440x Driver Installer
Broadcom Advanced Control Suite
CCleaner (remove only)
Dell ResourceCD
GIMP 2.4.6
Google Desktop
Google Updater
Gunbound Revolution
HijackThis 2.0.2
Intel(R) Extreme Graphics 2 Driver
Java(TM) 6 Update 6
Microsoft Bootvis
Mozilla Firefox (3.0.1)
SoundMAX
Spyware Doctor 5.5
Verizon Online
Verizon Online Support Center
Windows XP Service Pack 3

Power supply went down as in the fan didn't work. Just shut down. Probably total fan shut downs would be ~100 I guess.

The battery also didn't work when the "fan" stopped. Has to reset the time and date every time. Eventually I stopped and just pressed F1 to continue.

Blue screens happened at the same time i used CCleaner.

The power supply fits in correctly and works normally. Just that the computer repair shop put the wires a bit messy(not what it was when the computer was bought)

Last edited by onehitKO; 26-Jul-2008 at 10:59 PM..
Byteman's Avatar
Byteman   (Bill) Byteman is offline Byteman is authorized to help remove malware. Byteman has a Profile Picture
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Location: NY
26-Jul-2008, 11:19 PM #4
Hi,

I'm not sure but you are using Spyware Doctor, and that program is famous as one that prevents changes you are making from working...the program must be temporarily disabled till you are done with what you are doing, as in running CCLeaner for one thing...

Let's have you read about how to turn SD off while you are fixing things: This list is also found as a link in our Security Help Tools "sticky" thread in Security forums:


Then, turn off Spyware Doctor and try this:


http://wiki.castlecops.com/Malware_R...oring_Programs

***Don't turn Spyware Doctor back on, until you are sure things are running right......****

There is a backup feature of CCLeaner if you elected to make a backup before you fixed Registry items....

Please see these posts for advice on how to restore the backed up items CCleaner removed (Registry items) http://forum.piriform.com/index.php?showtopic=16691

and: http://forums.techguy.org/malware-re...cleaner-2.html

Note that the backups are time and date named, so that should help you pinpoint which one if there are more than one backup in CC

Let us know how that works if you are able to get a backup restored and what happens.
Byteman's Avatar
Byteman   (Bill) Byteman is offline Byteman is authorized to help remove malware. Byteman has a Profile Picture
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Join Date: Jan 2002
Location: NY
26-Jul-2008, 11:23 PM #5
Hi, One thing.......forgot to ask, if by reinstalling XP, you meant you wiped out everything and reinstalled it all? Or, just a Windows repair done that left your installed progs and files there?

Was it a "clean install" or not, is what I would like to know.
onehitKO's Avatar
onehitKO onehitKO is offline
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27-Jul-2008, 10:31 AM #6
Clean Install...
This probably isn't going to be good.
Also the Spyware Doctor was the starter edition from the google pack thing, so I'm not sure if it does all those things the full version does.
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27-Jul-2008, 04:36 PM #7
Hi, I'd turn it off just in case and try what I posted. (#4 post in your thread)

If you did a full or clean install, where the drive is formatted, I don't see how you could have Registry problems, unless you meant you ran CCleaner after the clean install.. if you did, try replacing a backup, the backup should replace what CCleaner removed.
onehitKO's Avatar
onehitKO onehitKO is offline
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27-Jul-2008, 05:10 PM #8
But wait, where am I supposed to find the backup file if I already formatted the drive?
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Byteman   (Bill) Byteman is offline Byteman is authorized to help remove malware. Byteman has a Profile Picture
Moderator & Malware Removal Specialist with 17,394 posts.
 
Join Date: Jan 2002
Location: NY
27-Jul-2008, 05:27 PM #9
That's what I was trying to find out...if you had the problem after the clean install.....or not...and what type of reinstall you did....and used CCleaner after, or before. Fianlly, I have an answer, I think....

The reinstall should have fixed just about everything......the problem must not be related to what you removed with CCleaner. I'd be looking for other causes, such as bad RAM modules.....if you have more than one, try starting with just one at a time, operate for a while, see if any errors occur.

Try the next module if you have more than one.....operate etc.

It's pretty difficult to pinpoint hardware, only way to check is to replace one by one. Hard drive, CD drive, RAM.

It could be the motherboard, too, that was slightly damaged. I know you didn't want to hear that.

Last edited by Byteman; 27-Jul-2008 at 05:35 PM..
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onehitKO onehitKO is offline
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27-Jul-2008, 09:00 PM #10
I'm unable to buy and replace parts because...well... not really old enough.
I think it's the hard drive that is the problem.

Last edited by onehitKO; 28-Jul-2008 at 06:50 PM..
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