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Mouse and keyboard disabled during Win XP Pro repair installation

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Kai001's Avatar
Computer Specs
Junior Member with 7 posts.
 
Join Date: Jun 2006
Experience: Advanced
18-Aug-2008, 01:06 AM #1
Post Mouse and keyboard disabled during Win XP Pro repair installation
Hey everyone,

My specs are as follows:
Windows XP Professional Service Pack 2
MSI K9N Neo
Nvidia nforce chipset
320GB SATA HD
XFX Nvidia 8600 GT XXX (256MBs, DX9/10)
AMD Athlon X2 Dual Core 4800+ (4.8 Ghz)
2x - 1 GB DDR2 RAM in dual channel

Update:
After not being able to solve the problem and trying later today again, I can no longer run the repair installation. If I attempt to run the repair installation (as for what happened when I tried to boot into XP with the last known good configuration option) Windows reboots immediately upon showing the cursor and the blue background as shown at the beggining of the setup. I've attempted to restart the repair installation from scratch, repairing my boot and master boot records from the XP disc's recovery console with no luck.

The summary of my problem:
After trying to remove what I believe is a virus, I've ended up having to use the Windows XP Pro SP2 repair installation. Even though everything goes smoothely, when it says it's "Installing Devices" a window pops up telling me that my video card has not passed "Windows logo testing". I believe I've gotten this message before, and even though usually I'd simply make it continue, I can't, because at this point the keyboard/mouse are disabled, and I don't think that they're even recieving power. I've checked my BIOS for things about USB and such, and everything looks right. I've tried also tried using a PS2 keyboard, but it doesn't seem to respond at all (i.e I can't even use it to hit delete to get into my BIOS).

What happened before this:
I had done a scan with Spy Sweeper and Spyware Doctor 5 days before (Although I had forgotten to do a virus scan the virus scanner couldn't find any virus'), so I thought my PC was nice and clean, I wasn't having any problems until suddenly, programs weren't responding properly. As in, I had task manager up, and I could click things, and for example the scroll bar would appear pressed, but when I would drag the scroll bar wouldn't move, or when I click the menu, you could see it being clicked but it wouldn't do anything. Plus the window's contents would flicker every couple seconds. I thought perhaps it thought I was holding down a key on my keyboard, (this happens sometimes), so I unplugged and replugged my keyboard, and then my mouse twice, a few minutes later it stopped. But then it happened again, so I tried to close all my programs and log out and back in. But explorer ended up crashing before I could, and when I tried to click log off from the window that appears when you hit CTRL+ALT+DEL (Not task manager but the selection window with the buttons for log off, shutdown, task manager etc.) it didn't do anything. So I ended up hard rebooting. Then when I got to my desktop, I had the "Active Desktop Recovery" screen. And before I could fix that, explorer would crash about 5 seconds later, it would start back up and crash again. Programs were having errors running (FireFox crashed, a special task manager program I was trying to use was having errors). Although using the program security task manager I noticed 6 applications, most of which it called "Browser Extensions" with the IE icon. I don't have any extensions besides the developer tools for IE7, and IE hadn't been ran and was not running on the PC at the time, and considering that the program recognized it as a "potential threat" I thought that it must be a virus or something. I tried quarentining the processes with the program but it couldn't quarentine one of them. I chose yes when it asked me if I wanted it to quarentine it the next time windows started, but it didn't work. So I booted up into safe mode and did a full virus scan, and it returned nothing. After that I could no longer get into Windows or safe mode. And now I'm trying to run the XP Pro SP2 repair installation, but it disables my mouse/keyboard when it says that my video card doesn't pass the "windows logo testing". This message usually comes up, but I've never not been able to answer it.

Sorry for the huge description. XD

Anyway, helps would be greatly appreciated. As I haven't turned up anything from Googling the problem or asking on an unofficial Windows support channel on irc.FreeNode.net.

Last edited by Kai001; 18-Aug-2008 at 02:23 AM..
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Tags
disabled, installation, keyboard, mouse, repair

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