As prompted by my HP laptop, I ran HP's online System Check. One of the results said "Deterministic Networks WAN Virtual miniport: Device has a problem" and told me to run scanreg. It is nowhere on my C: drive (I did a full search.). Can I download the correct version I would need for Windows XP from somewhere online that is safe?
I searched the C: drive, including hidden files and folders. No such file as "scanreg.exe" was found.
If its not something I can run under Windows XP anyway, then should I just ignore the HP online instructions "The windows registry may be bad. Run scanreg utility. To run scanreg, goto Start->Run and type scanreg.exe."?
The next thing HP suggests is "If this does not fix your problem, remove the device from the Device Manager and redetect it using the Add New Hardware tool in the Control Panel." Should I do this?
Based on the info from my Device Manager, the problem is with a network adapter (Deterministic Networks WAN Virtua miniport). I tried the "Troubleshoot" button under its properties. Frankly, I don't even know what this adapter is!!
Before following troubleshooting instructions on the Internet, make sure they're for the operating system you're running. Since they were obviously written for Windows 98/ME systems, you shouldn't follow them.
The device listed is some type of virtual network adapter.
Do you use a VPN connection?
Do you have any virtualization software installed?
What prompted you to look at this as the source of the problem?
Is this your personal computer, or does it belong to your employer?
THIS THREAD HAS EXPIRED.
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