Screen resolution and color quality

kiskaboy · 11-Jan-2009, 05:12 PM #1

due to other problems I reinstalled Microsoft Office Professional 2007.(I am using Windows XP) Now when I open my computer it opens with a screen resolution of 640x480. I can change it to 1024x768, it then tells me it needs to restart the computer. My computer restarts, but goes back to the same screen resolution of 640x480, how do I get it to stay at 1024x768?
Thanks

**etaf** · 11-Jan-2009, 05:26 PM #2

have a look at device manager
start
control panel
system
hardware tab
any yellow ? there
I suspect you need to reinastall the driver
whats the make and model of the PC

kiskaboy · 11-Jan-2009, 05:37 PM #3

My computer is a Dell, purchased 2004, not sure of model. What do you mean by "hardward tab any yellow?

kiskaboy · 11-Jan-2009, 05:40 PM #4

Found my model: Pentium R 4 cpu, 2.80 GHZ, 2.79 GHz, 1.50 GB of Ram

**etaf** · 11-Jan-2009, 06:47 PM #5

start
control panel
system
hardware tab
then you should see device manager button - click on that
Then in the list that comes up
are there any yellow ?
I suspect you need to reinastall the driver
whats the make and model of the PC

kiskaboy · 11-Jan-2009, 06:53 PM #6

No there is no yellow.
My computer is a Dell Pentium R4 cpu, it's 4 years old

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