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Faulty Laptop - Vista And XP - Any help greatly appreciated

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alant092's Avatar
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23-Jan-2009, 01:33 PM #1
Unhappy Faulty Laptop - Vista And XP - Any help greatly appreciated
Hey guys this is quite a long story but I would be very frateful for any help you could give.

I bought a faulty laptop off my friend assuming that it just needed a fresh install off Vista, I installed Vista and now on bootup i get the error saying a file is missing, the file is usually "winload.exe" but can sometimes be other files which I cant remember the name of. Some times Vitsa will load up fine and the laptop would be perfect, but 90% percent of the time i got this error, whichis really boggling me.

I then tried to do a fresh install of XP, during the install I get a blue error screen, saying there is something wrong with my hardware and to run fdisk on my hard drive. I couldnt do this due to not being able to boot up so I bought a fresh new hard drive trying to fix the problem. I installed this HD and started the XP installation again, I am still getting the error message and I am stumped on what to try next.

Does anyone have any ideas or pointers? they would be greatly appreciated, thank you
azleon's Avatar
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Join Date: Jan 2009
23-Jan-2009, 02:27 PM #2
Is this a Dell system or does it have an intel chipset? There's an option on the BIOS that it's suppoused to improve the harddrive performance, but if you're doing a OS reinstallation you could get an BSOD (0x0000007b I think)

Try to contact the manufacturer to disable that option, after the OS reinstallation, update the chipset so the BIOS settings will be back to normal
alant092's Avatar
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23-Jan-2009, 06:33 PM #3
hey, its an HP laptop, the model is HP 6735s. Do you have any more information on what I need to contact the manufature about as I am not quite sure what to ask for?

thank you
TerryNet's Avatar
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24-Jan-2009, 11:21 AM #4
With your symptoms my first thought would also be a hard drive defect. But now that you are working with a new drive that becomes lower on the suspect list.

Another possibility for a somewhat random error is memory. Suggest you run a memory test, such as Memtest86+

I'd also be worried about a motherboard or bus (to which the drive is connected) defect, but that would be way over my head.
catoumi's Avatar
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Join Date: Apr 2002
03-Feb-2009, 11:38 AM #5
I am sure you re right TerryNet, did have a very similar problem with a HP laptop telling me while doing a clean install that this and that fille canot be found etc.....it turned out to be a faulty RAM ,,,so yes memtest86 is the best advice.
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error, installation, laptop, vista, windows xp

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