[willmck]

I got my sister an HP Pav 750 with XP Home sp3 some years abck. It is running extremely slow, plus it will not really multui-task, only one thing at a time. I have spend many days trying everything from System Restore, to checkdisk, diskscan, scannow, cleaning and picking every unsed file and fragment with Windows Explotrer and add-remove and ccleaner, and deleted all of the start up items in mscongig but AVG protection; I have followed ALL of Microsoft's lists of things to do to help a slowing computer. All day every day for a total of almost a week, I have exhausted my inventory of ways to resolve this. I am niow at the point of thinking it has to be deficiant hardweare, although she gets no feezes or error messages, just a terribly slow dragging performance and basically only one function at a time. Something is badly wrong, but this is my last chance to find help for it before I drop it into the nearest lake or river. In other words.... h e l p ! --Will

[johnebadbak]

check windows "Task manager" processes and performances..check hdd free space

defrag the hdd
clean out all tmp files.internet and cookies.

[willmck]

Yes, I defragmented the HD, the whole system. I have done all those things as suggested in Microsoft and HP support sites. Sorry, I am self-taught and perhaps not that well, but I am no always sure what terms mean; I examined the Task Manager's Processes and Performance but I don't understand the significances of what I am looking at or looking for. That is why I exhaustively followed all the diagnostic programs and approaches and got all the updates, and rebooted many dozens of times between each procedure. Does XP Home SP3's inability to do more than one thing at once, and its slow action suggests anything I might try besides all the normal and usual solutions? I feel sure I have applied most all of the 'normal' solutions listed at support sites, and given to me through live chat with Microsoft person. The temp files and cookies are regularly cleaned, The system seems like it should be 'pristing' yet it continues to drive us nuts with its sickly devolving speed and ability.
(Thank for the swift reply, I have never tried a forum before, and I really do appreciate your taking the trouble to send a reply!)
Yes, I defragmented the HD, the whole system. I have done all those things as suggested in Microsoft and HP support sites. Sorry, I am self-taught and perhaps not that well, but I am no always sure what terms mean; I examined the Task Manager's Processes and Performance but I don't understand the significances of what I am looking at or looking for. That is why I exhaustively followed all the diagnostic programs and approaches and got all the udates, and rebooted many dozens of times between each procedure. Does XP Home SP3's inability to do more than one thing at once, and its slow action suggests anything I migth try besides all the normal and usual solutions? I feel sure I have applied most all of the 'normal' solutions listed at support sites, and given to me through live chat with Microsoft person. The temp files and cookies are regularly cleaned, The system seems like it should be 'pristing' yet it continues to drive us nots with its sickly devolving speed and ability.
(Thnak for the swift reply, I have never tried aforum before, and I really do appreciate your taking the trouble to send a reply!)

[johnebadbak]

I just had a look at the hp site and i take it your HP Pavilion 750 is 04 05 model??
if so it may be that the motherboard drivers are not compatable with xp spk3
originally the HP Pavilion 750 run on xp first edition..

You may try upgrade some motherboard drivers from the site www.hp.com
select software and drivers enter your hp model select os system xp (if you haven't done software upgrade for the mother board) if your system runs amd cpu i see there is an upgrade for that processor for spk3

[flavallee]

Will:

Can you look for the part/product number on the case of that HP Pavilion 750 so we can determine the exact model from the 750 series?

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Right-click MY COMPUTER and then click Properties.

In the General tab, what's showing for the processor type and speed and the amount of RAM?

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Open these 2 Temp folders:

C:\WINDOWS\Temp

C:\Documents And Settings\(Username)\Local Settings\Temp

and then delete everything from inside those Temp folders.

If it's never been done before or hasn't been done in a long time, don't be surprised to see hundreds of files and folders in there. It's all junk, so get rid of it.

If a few files resist getting deleted, leave them alone and delete everything else.

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Posting a HijackThis log of that computer would be of help because it'll show us what's installed and what's running in the background.

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[willmck]

Thanks 'Badbak' for your swift and excellent reply. (I must say every time I see your nckname or user name I wince and feel for you; I have known persons with bad back problems and I have had severe headaches my entire life! I feel for you, my friend!) I looked at trying to update the motherboard some days ago and got confused, but now, emboldened by your reply, I shall endeavor to tackle it again. Again, thank you so much for your time and counsel. I will certainly let you know when I have made this new attempt re the motherboard. - Will

[flavallee]

Will:

Does that computer have an Intel chipset?

If it does, download and run the Intel chipset software installation utility from here.

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[dhanubaba]

I t

[dhanubaba]

I never think this is a XP SP3 Problem. Sometimes go and check hp site that u install drivers are capable to ur system. Then as flavallee told delete temp files. Then Install Better up to date virus guard and scan ur system

[willmck]

Heartfelt thanks to all responding. I have already cleaned out all temp files and cookies many times over, to the condition of pristine spic-n-spanity. I have tried to update Intel chipset with mixed results (?) and the updating of the motherboard drivers failed, the floppy boot effort telling me that it is incompatible with the motherboard; so now I am uninstalling SP3 just in case that has been the problem, as I have certainly done everything else in the last week, and there is but one single Internet Security program at work; this computer I have slimmed down and streamlined and all, I am hoping the removal of SP3 might make the difference; I will let you know, of course. - Will

[flavallee]

OK, good luck.

[willmck]

Greetings all ye fine folk. I tried everything suggested, and still no luck. Uninstalling SP3 did not help, I reinstalled it. The final effort was to let some online system find the drover or software update for this machine. Esupport emailed me with a download for the right BUIIOS ubdate, and I thought sure this would, at long last, be the solution, but no. It strats to update then stops with a message that it is the wrong model. I called their Tech Support and he checked everything and insists that it IS the right one. The only thing he could think of was for me to inspect the BIOS settinhgs in case there is something preventing the update which I could change and fix, I tried, but could not recognize anything like that. I am not technically knowledgeable; I might have missed it. So that, friends, is where I am now: a junction with no options. Dead ended. I had hoped I might have fixed this thing before my sister returned from a trip (tonight) but alas, it is not to be. I am completely out of ideas now. Of course, if any light bulbs go off over any of your heads, I will be glad to try anything. But otherwise, please know that I sincerely appreciate your responses and good will efforts to aid me!

Will

[johnebadbak]

Will boot into safe mode... hold down F8 key soon as you switch on the machine.till you get the mode option screen if the system runs better in safe mode it may be that certain programs are causing the slow down..so referring to .(normal boot up)...
windows "Task manager" processes and performances.(ctrl+alt+del) again check the cpu % been used up also in processes the software using a largest amount of memory also in performances check the PF memory been used against the total memory the system has (Physical memory) if both are "High" then you have to find the program hogging the resources..

[willmck]

Thanks for the reply; but before I had the chance to try to elimination diagnostic in safe mode program by program, the entire system swiftly deteriorated, the keyboard not longer functioning, and everything falling apart (slower and slower) so I backed up what needed to be backed up and am now going through the full HP System Restore which again will return the machine to the condition in which it was first delivered years ago. This will involve a lot of updating and installing the programs that are missing, but I must admit, I probably did more damage in my misguided attempts to flash a BIOS update several different times, and who knows what else I did wrong. I will go very slowly and cautiously when fixing up my sister's computer this time... Thanks to all who replied, I am very grateful. Unfortunately, I do not have the expertise for giving advice to others, so I will not be responding to inquiries on this forum, but I will no doubt have occasion to call on your collective wisdom again; it is a grand thing for people to be so unselfish and trying to help others who are often total strangers. Congratulations to all of you who do this! - Will

[willmck]

I'm baaaaak. The computer I have been trying to fix - I have done another full system restore and ave been downloading updates and basic programs - but now the keyboard lights up and is recognized in devise manager, but the keys do not work. I tried the keyboard from my computer and it behave the same way. Updating the driver 'automatically' doe snot help. The HP download for that 750 will not install, saying it is too much, for words to that effect. Again, I am stymied. If anyone knows how to correct the conflict that prevents the keyboard from functioning I would be grateful for some advice. I have rebooted many, many times, trying various ports. It is a USB keyboard. Thanks. - Will