There's no such thing as a stupid question, but they're the easiest to answer.


Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >



d1reese's Avatar
d1reese d1reese is offline
Computer Specs
Junior Member with 1 posts.
Join Date: Feb 2009
Experience: Intermediate
11-Feb-2009, 07:07 AM #1
When logging on, I keep getting this message. Can some help get rid of this?

Claymore's Avatar
Senior Member with 2,548 posts.
Join Date: May 2005
Location: In the boondocks
Experience: Advanced
11-Feb-2009, 07:47 AM #2

Suggest you post a HiJackThis log so we can see what's starting up.

Download hijackthis here:

Save HJTsetup.exe to your desktop.
Double-click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HiJackThis.
Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
Put a check next to 'Create a desktop icon' and click 'Next' again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click 'Finish' and it will launch HijackThis.

Click on the 'Do a system scan and save a log file' button. It will scan and then ask you to save the log.
Click 'Save' to save the log file. The log will open in Notepad.
Click Edit => Select All => Edit => Copy.
Paste the log in your next post.
flavallee's Avatar
flavallee   (Frank) flavallee is online now flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 63,103 posts.
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
11-Feb-2009, 10:29 AM #3
Yes, definitely copy-and-paste a HijackThis log here.


Go into Add/Remove Programs in the Control Panel and look for entries such as:



Search Assistant - My Way

If they're there, uninstall them.

Next, go into the C:\Program Files folder and see if any leftover folders in those names are still there. If they are, delete them.

As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑