Find your solution!

venusinfurs · 27-Jun-2009, 09:28 AM #1

Yeah im talking like 5 minutes of loading at the windows xp screen when before it took like 30 seconds. Also when it finally loads the start up, PC sounds and there after, are skipping like crazy. Ive ran the latest version of AVG a million time and nothing. So im sure its not a virus, trojan, or worm. No spyware as well. Any good freeware, or to**ents that will diagnose and fix this???

Megabite · 27-Jun-2009, 09:57 AM #2

Try this click Start>>Run type cmd click Ok.

In the Command Prompt type chkdsk /r click Enter

You will be asked if you want a check disk to run on next startup click Y and then press Enter

Restart your PC

It will run in 5 sections please do not interrupt it let it finish.

AKAJohnDoe · 27-Jun-2009, 10:09 AM #3

Poor choice of language

**TerryNet** · 27-Jun-2009, 10:49 AM #4

As noted above, VERY poor choice of language in your title. Please don't make me edit another one.

**JohnWill** · 27-Jun-2009, 11:15 AM #5

I also suggest reading the TSG Rules relating to illegal software and P2P assistance. Masking the word torrents doesn't really fool us, amazing as you might find that fact.

**valis** · 27-Jun-2009, 11:20 AM #6

also, just because you've scanned with AVG doesn't mean it's caught everything.

In your instance, I would immediately suspect malware.

As for torrents, I don't know how a torrent is going to solve your issue.

I would recommend doing the following and posting the results back here, please.

Using Internet Explorer, visit http://www.kaspersky.com/service?chapter=161739400

Answer Yes, when prompted to install an ActiveX component.
• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:

o Scan using the following Anti-Virus database:
• Extended

o Scan Options:
• Scan Archives
• Scan Mail Bases

• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
• Turn off the real time scanner of any existing antivirus program while performing the online scan

Thanks,

v

venusinfurs · 30-Jun-2009, 07:07 AM #7

Ok i ran the scan and nothing was found. My sound was still skipping with everything (windows alert sounds and all) and i was getting a blue screen that said kernel input error. So i just did a system recovery. Seems to be alright now other than my keyboard froze up yesterday. Dont know whats going on with thatm But would anyone know anything about these intel atom processors? Im starting to think their pretty much junk but havent really heard too much on them.

**valis** · 30-Jun-2009, 09:00 AM #8

can you go to c:\windows\minidump, take what's in there, zip it and attach it here please?

thanks,

v

ngk0585 · 30-Jun-2009, 07:06 PM #9

I have the same issue. My sound skips, or more like it stutters on startup and thereafter.I replaced the sound card at a whoppingly wasted effort and expense. I am suspecting the virus programs. I use Norton (OMG!) and I also use Spybot and I suspect they both want to invesitage every bit and byte against their entire database each time a bit or byte is fetched. this is what it seems. I can open IE and go to utube and sometimes, if I let it run it may smooth out some, but it still stutters. I like mp3's and the little vids that my friends send via email. And they all stutter. I will run EndItAll to clean up the system a little, but it is no help. I'm following this thread to see if there is a solution. I'm thinking of uninstalling all the virus software to see for myself it is the problem. However, since venusinfurs uses AVG, it may not be Norton. Hmmmm.
Thanks
Watching for future info here.

Phantom010 · 30-Jun-2009, 07:12 PM **#10**

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

ngk0585 · 02-Jul-2009, 05:54 PM **#11**

OK, However the program started and almost immediately failed with a flashing error I did not catch:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:53:28 PM, on 7/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBLive\Program\CTAvTray.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\NovaStor\NovaBACKUP\NbkCtrl.exe
C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Shared Files\CTSched.exe
C:\PROGRA~1\NovaStor\NOVABA~1\NSENGINE.exe
C:\Program Files\Symantec\ACT\SideACT.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/yco...om/search/ie.h

tml
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://bellsouthpwp.net/b/s/bseatz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
N4 - Mozilla: user_pref("browser.startup.homepage",

"http://bellsouthpwp.net/b/s/bseatz/"); (C:\Documents and Settings\BILL\Application

Data\Mozilla\Profiles\default\7a7imtvs.slt\prefs.js)
N4 - Mozilla: user_pref("browser.search.defaultengine",

"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%

5CSBWeb_01.src"); (C:\Documents and Settings\BILL\Application

Data\Mozilla\Profiles\default\7a7imtvs.slt\prefs.js)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -

C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention -

{6D53EC84-6AAE-4787-AEEE-F4628F01010C} -

C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} -

C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A}

- C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} -

C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [CTAvTray] C:\Program

Files\Creative\SBLive\Program\CTAvTray.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P30 "EPSON

Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search

Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [USIUDF_Eject_Monitor] C:\Program Files\Common Files\Ulead

Systems\DVD\USISrv.exe
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD

MovieFactory 4 Suite Deluxe\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead

Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program

Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe

-CheckReg
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NovaBackup 7 Tray Control] "C:\Program

Files\NovaStor\NovaBACKUP\NbkCtrl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album

Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume

Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\RunOnce: [CTAVTray] C:\Program

Files\Creative\SBLive\Program\CTAvStub.EXE EAX.AVI
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ByteDoctorPro] C:\Program Files\Byte Doctor Pro\AutoStart.exe
O4 - HKCU\..\Run: [ErrorRepairPro] C:\Program Files\Error Repair

Professional\autostart.exe
O4 - HKCU\..\Run: [CreativeTaskScheduler] "C:\Program Files\Creative\Shared

Files\CTSched.exe" /logon
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program

Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SideACT!.lnk = C:\Program Files\Symantec\ACT\SideACT.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xls: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl

Class) - http://support.fastaccess.com/sdccom...nload/tgrc.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration

Class) - http://echat.bellsouth.net/sdccommon...ad/tgctlcm.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control)

- http://dlm.tools.akamai.com/dlmanage...ex-2.2.0.5.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX

Control) - http://support.rexplorer.net/iftw_install//iftwclix.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) -

http://www.wavewheel.com/PhotocraftL...Uploader57.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager)

- https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsof...web_site.cab?1

239070638548
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) -

http://galleries.photocraftimaging.c...eUploader4.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) -

http://www.homesteadhotels.com/minis...d/MSSurVid.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5

Control) - http://galleries.photocraftimaging.c...eUploader3.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment

1.4.0_01) -
O16 - DPF: {D3166EE4-3E00-46CA-8F62-8E01D2314A7F} -

http://www.cig.usa.canon.com/ph/en_U...01_210102E.cab
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) -

http://galleries.photocraftimaging.c...eUploader4.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common

Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program

Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program

Files\Common Files\Creative Labs Shared\Service\MT6Licensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) -

MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. -

C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common

Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. -

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 13855 bytes

ngk0585 · 02-Jul-2009, 05:56 PM **#12**

Ooops! mama always told me to say thank you when someone is trying too help me.

Thus -- thank you
-ngk

ngk0585 · 02-Jul-2009, 05:58 PM **#13**

Oops again. There is a fixit screen in a pup-under. I'm leaving it there for the time being, but I bet I can get back to it.

Phantom010 · 02-Jul-2009, 06:07 PM **#14**

You have way too many applications loading with Windows.

Click on Start, Run, type msconfig.

Under the Startup tab, uncheck all unnecessary applications. To help you decide which applications to uncheck or keep, you can use this website. Simply enter the .exe files you see at the end of your HijackThis log's 04 lines as shown on the attached picture.

Also, Norton is a real system resource hog. Not a big help to speed up a computer...

ngk0585 · 02-Jul-2009, 10:23 PM **#15**

thanks. I'll go into this tomorrow. Got to go to sleep now. Early day today

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