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In XP/Pro, Outlook 2000 hangs

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websquad's Avatar
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27-Jun-2009, 06:13 PM #1
In XP/Pro, Outlook 2000 hangs
In an XP/Pro machine, Office 2000/Outlook is hanging when I attempt to create a new email (message). All patches on both XP/Pro and Office 2000 are up-to-date. I've run CClearner and removed a bunch of junk, and saved and cleaned up the register ... and rebooted.

When I click on "New" the new message window appears, but can not be moved. It will not receive "focus" ... I can't do anything with it.

Windows Task Manager shows System Idle at 71-74%, and OUTLOOK.EXE at 16-20%. I have an Intel Quad processor, and it shows that the first of the four CPS's is getting all of the action: the others are almost idle.

When using Task Manager's Application tab, I can stop the "Untitled" message application (this is the new message form, which is hung up). I get the "This program is not responding" pop up and I select "End Now" and our old friend dumprep.exe cranks up, uses all of one processor (#1 again), and uses 21-22% of the system (i.e., just about all of the #1 processor). After a couple of minutes that goes away and both instances of OUTLOOK.EXE (the new form and the original "IN BOX" form) go away.

Is there any hope for this turkey??
durant125's Avatar
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28-Jun-2009, 05:32 PM #2
Yeah outlook sucks. It's a resource hog. How much resource is outlook using before you try to create a new message? Are there any other apps going when you try to send the message?
websquad's Avatar
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28-Jun-2009, 06:02 PM #3
I've tried it with a clean, newly-booted machine. Same results.

Got tired of fooling around with it. Purchased Outlook 2007 last night (only Outlook -- not an Office suite) and am going to install that. I am going to change all my file preferences (.doc, .xls, etc.) from Office stuff to OpenOffice, and run with that. My Blackberry will like the Outlook 2007 a lot better. There will be a few things that I can't do in Outlook 7 absent MS Word 2007, but after reviewing the list, I've concluded I don't really do that stuff anyway.
durant125's Avatar
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28-Jun-2009, 06:08 PM #4
Nice. From what I've read on the newer Outlooks they are less resource hungry. Post back if all is good, I'm curious. I'm always trouble shooting my Dad's pc and 80% of the time he has problems it has something to do with outlook 2003.
websquad's Avatar
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28-Jun-2009, 06:17 PM #5
I'll install in a few days. Debugging a sick web page as we speak, and will continue to use my work around solution (TBird) to send out stuff. Sad. Too bad BB doesn't sync with anything but Outlook. I suspect that is the RIM corporate mentality.

So, I hope to get to this Monday or Tuesday.
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2000, hanging, outlook, xp/pro

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