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Screen turns off, will only boot to safe mode!

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tafkatram's Avatar
Junior Member with 4 posts.
 
Join Date: Jul 2009
30-Jul-2009, 10:49 AM #1
Screen turns off, will only boot to safe mode!
I was browsing online last night (HP laptop with xp sp 3), not running anything besides the typical firefox, messenger, nod32, etc. and all of a sudden the screen turned off... it didn't just go blank it actually turned off but the hard drive was still on

I turned the computer off, turned it back on and when the xp logo came on the screen was full of vertical stripes... after that it tried to load, and halfway through (nothing on the screen) it rebooted itself, again I get the xp logo with the stripes, but this time I get a message that xp couldn't load correctly, and gives me the option to boot into safe mode

I've booted into safe mode, selected to revert to the last known good configuration, and done a system restore in safe mode, but I always get the same result when I try to boot normally, it restarts halfway through and sends me back to the same screen

Any idea on what's happening?

edit: I haven't installed anything or done anything major in a while

Last edited by tafkatram : 30-Jul-2009 11:08 AM.
tafkatram's Avatar
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Join Date: Jul 2009
30-Jul-2009, 05:32 PM #2
Anyone?
westconn1's Avatar
Senior Member with 102 posts.
 
Join Date: Jul 2009
30-Jul-2009, 10:26 PM #3
boot in safe mode, then change display settings to a basic like 800x600
right click desktop > properties > settings

save and reboot see if it makes works now

otherwise sounds like you need to reinstall video drivers
tafkatram's Avatar
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Join Date: Jul 2009
31-Jul-2009, 10:39 AM #4
After I got home from work I turned on my computer and it loaded normally. I uninstalled and then reinstalled my display adapter drivers but after streaming a video online the screen turned off again and I had to reboot
I lowered the hardware acceleration, but I'm not sure if that's going to help much. What else can I do?
westconn1's Avatar
Senior Member with 102 posts.
 
Join Date: Jul 2009
31-Jul-2009, 07:45 PM #5
possible overheating or power supply problems

check control panel > power options disable any options for turning off monitor
tafkatram's Avatar
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Join Date: Jul 2009
05-Aug-2009, 10:41 AM #6
New Symptons
So I performed a system recovery, wiped my hard drive and reverted back to factory settings, hoping that would solve my problem. Everything seemed to be working ok, but then I started getting a pinkish/purplish box around my cursos, which would stay for a few seconds then flicker away. Around the third time this happened, my screen went black.
Restart wouldn't work (all I would get was a black screen) but I eventually got to safe mode, and now I'm not getting anything on the screen when I turn it on (no windows xp logo, nothing).

Now, at this point I'm going to assume I have some sort of hardware issue, but what? My guess would be video card, but I've read something about faulty RAM... possibly something else?

Any ideas?
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black screen, boot, crash, safe mode

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