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windows xp error?


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eisiminger's Avatar
eisiminger eisiminger is offline
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Join Date: Aug 2009
01-Aug-2009, 03:38 PM #1
windows xp error?
when i try viewing a video folder with thumbnails, my explorer crashes. I've uninstalled every codec that I have seen. I use HiJack This, Avast, and Spybots to keep my pc clean. I am running Windows XP Pro Version 2002 SP3. Thanks in advance.

The log file reports:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="617472" CHECKSUM="0xA0887D0D" BIN_FILE_VERSION="5.1.2600.5755" BIN_PRODUCT_VERSION="5.1.2600.5755" PRODUCT_VERSION="5.1.2600.5755" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA5BB8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5755" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5755" LINK_DATE="02/09/2009 12:10:48" UPTO_LINK_DATE="02/09/2009 12:10:48" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="286720" CHECKSUM="0x98314A3F" BIN_FILE_VERSION="5.1.2600.5698" BIN_PRODUCT_VERSION="5.1.2600.5698" PRODUCT_VERSION="5.1.2600.5698" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5698 (xpsp_sp3_gdr.081022-1932)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4CE95" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5698" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5698" LINK_DATE="10/23/2008 12:36:14" UPTO_LINK_DATE="10/23/2008 12:36:14" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="714752" CHECKSUM="0xC695BA95" BIN_FILE_VERSION="5.1.2600.5755" BIN_PRODUCT_VERSION="5.1.2600.5755" PRODUCT_VERSION="5.1.2600.5755" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBC674" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5755" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5755" LINK_DATE="02/09/2009 12:10:48" UPTO_LINK_DATE="02/09/2009 12:10:48" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1287168" CHECKSUM="0xB764FEEA" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2108)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x14744B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:10:57" UPTO_LINK_DATE="04/14/2008 00:10:57" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="551936" CHECKSUM="0xE8E0E87" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="5.1.2600.5512" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8D4E3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:10:58" UPTO_LINK_DATE="04/14/2008 00:10:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8461312" CHECKSUM="0x229B7DE8" BIN_FILE_VERSION="6.0.2900.5622" BIN_PRODUCT_VERSION="6.0.2900.5622" PRODUCT_VERSION="6.00.2900.5622" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.5622 (xpsp_sp3_gdr.080617-1319)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x812125" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.5622" UPTO_BIN_PRODUCT_VERSION="6.0.2900.5622" LINK_DATE="06/17/2008 19:02:17" UPTO_LINK_DATE="06/17/2008 19:02:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="578560" CHECKSUM="0x6280E825" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8FC76" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:07" UPTO_LINK_DATE="04/14/2008 00:11:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="915456" CHECKSUM="0x3E4362AE" BIN_FILE_VERSION="8.0.6001.18806" BIN_PRODUCT_VERSION="8.0.6001.18806" PRODUCT_VERSION="8.00.6001.18806" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="8.00.6001.18806 (longhorn_ie8_gdr.090701-1700)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE93E9" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="8.0.6001.18806" UPTO_BIN_PRODUCT_VERSION="8.0.6001.18806" LINK_DATE="07/03/2009 17:09:27" UPTO_LINK_DATE="07/03/2009 17:09:27" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

the error box has

AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

and event viewer has

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 30 30 30 30 30 0d 0a 00000..

Last edited by eisiminger; 01-Aug-2009 at 03:44 PM..
Blackmirror's Avatar
Computer Specs
Member with 32,634 posts.
 
Join Date: Dec 2006
Location: uk
01-Aug-2009, 03:53 PM #2
Sounds like you have a corrupt file
Are these downloaded from the internet ?
eisiminger's Avatar
eisiminger eisiminger is offline
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Join Date: Aug 2009
01-Aug-2009, 04:11 PM #3
are what files downloaded?
westconn1's Avatar
westconn1 westconn1 is offline
Member with 102 posts.
 
Join Date: Jul 2009
01-Aug-2009, 08:09 PM #4
the video files i guess
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