[rhibax]

Hey, ok so after finally getting a massive virus off of my sister's computer i've had to re-install everything, MSN, anti-virus stuff etc. But now I have two problems that I can't seem to find the answer for anywhere! First, Windows (XP Home Edition) keeps asking me to activate it everytime I log on, I click on the bubble and follow the steps, I go onto "activate through the internet" and then "no don't register just get activated", I put in the product key that's on the side of her desktop and it says it's invalid, so I tried a keyfinder and it came up with a different one, so I entered that in instead and that didn't work either. It may be relevant to mention that the Operating System CD might be from my parent's laptop or my sister's computer, I could only find one so I used that. Any help on this would be greatly appreciated.

Secondly the sound card driver isnt working I don't think. The log on music works but there's no icon on the bottom of the screen with the picture of a speaker. I go on the internet and click a random YouTube video and that doesn't have any sound. There's nothing wrong with the speakers (because I unplugged them and put them into my laptop and they work fine) so I have no idea how to fix it!

Again, any help would be such a relief!!
Thanks in advance!

[cwwozniak]

Originally Posted by rhibax

It may be relevant to mention that the Operating System CD might be from my parent's laptop or my sister's computer, ...

That CD most likely is designed to reinstall the licensed OEM version of Windows on only the manufacturer's brand of computers and only activate using an OEM key attached to that brand computer. If it is a burned disc made with the computer's ecovery application, it may only work on that one particular computer.

That disc may have installed the incorrect sound driver for the sound hardware and that could explain the lack of sound.

Do you know if the computer you are working on has a hidden recovery partition?