Hey there. I am new to this site and I am in need of some serious help. I am currently running windows xp home edition on my pc. I have come across the blue screen of death. I believe the problem came when I installed adobe products that were too big for the computer to handle. Since then I have came across the blue screen followed by a restart.I have tried doing a repair install of xp from the cd and I have also tried the recovery console chkdsk /r command and that did not solve it. I have tried doing a system restore in the recovery console but I still can not get past boot up. None of the options in the start up selection work. The blue screen says to uninstall any programs that were recently installed but I can't even log in to safe mode. I'm pretty sure thats the problem, but I'm wondering if maybe my hard drive is corrupt. Is there any way to uninstall the adobe programs through recovery console?
:::::here is the blue screen message:::::
A problem has been detected and windows has been shut down to prevent damage to your computer
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable Bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer and press F8 to select advanced startup options, and then select safe mode.
Technical Information:
*** stop: 0X000000D1 (0X0EBBFFFF , 0X000000005, 0X00000001, 0XF74B39F9 *** atapi.sys - address F74B39F9 base at F74B1000, DateStamp 4802539d
I can't get the program off that is causing the problem because I can't log in but I can't get the program off without logging in