[RobertHamilton]

Hi,
I've recently put together an old computer using parts from 2 similar machines. The specs are..
Mobo: GA-K8VM800M
CPU: AMD Sempron 2800+ - o/ced to 2ghz tonight.
HDD: Master - Seagate, Slave - Maxtor both 70gb
Ram: 256 + 512 @ 400
Onboard VGA..
Standard 250V PSU

Okay so, i've been trying all night to install SP3 on this thing but every time I get this error "An Internal Error Occurred" and it's driving me crazy.

I installed a fresh Windows XP SP2 on it and uninstalled the few updates I did through windows updates. I've cleaned the registry. I've done everything it says to do here: http://support.microsoft.com/kb/949384.
I've tried installing it from the Windows updates page, i've tried installing it through Automatic updates and i've even downloaded the full SP3 Package (also tried this in safe-mode). I've read every freaking forum about this error and took their advice. Nothing works

Here's the last lines of the svcpack.log: (You can download the whole log here)
('
140.282: Trying CheckVLKForBlock again
141.141: Error: CheckVLKForBlock failed
141.141: Inventory complete: ReturnStatus=536741199, 98453 ticks
141.157: Num Ticks for invent : 98469
148.391: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
148.391: DoInstallation: Failed to unregistering spuninst.exe for recovery.
148.422: An internal error occurred.
318.782: Message displayed to the user: An internal error occurred.
318.782: User Input: OK
318.782: Service Pack 3 installation did not complete.
320.422: Message displayed to the user: Service Pack 3 installation did not complete.
320.422: User Input: OK
320.422: Update.exe extended error code = 0x1ffe054f
320.422: Update.exe return code was masked to 0x643 for MSI custom action compliance.
')
Someone in another thread in another forum said that VLK probably stands for Volume Licensing Key but when I go to www.microsoft.com/genuine, the validation comes out as Successful.

There isn't much I haven't tried so if you can tell me what's wrong then you are God!

Thankyou for helping me.

[Mumbodog]

Have you tried installing it in safe mode using the SP3 full package?


Did you see this one?

http://support.microsoft.com/kb/949384

Cause 3
Determine whether the following entries are logged in the Svcpack.log file:
299.031: Trying CheckVLKForBlock again
299.531: Error: CheckVLKForBlock failed


These entries indicate that corrupted or altered registry keys in preinstalled programs are causing the issue.

Note One program that is known to cause this issue is Micrografx - Picture Publisher Professional 10. To work around this issue, see the "Workaround for Cause 3" section.

See "Resolution for Cause 3" for a fix, hopefully.

[RobertHamilton]

Originally Posted by Mumbodog

Have you tried installing it in safe mode using the SP3 full package?


Did you see this one?

http://support.microsoft.com/kb/949384



See "Resolution for Cause 3" for a fix, hopefully.

Yes and yes. I've done both those things Thanks for your reply though! Any other suggestions?

[Mumbodog]

I'm out of suggestions other than a repair install of XP, or a clean install.

[RobertHamilton]

Originally Posted by Mumbodog

I'm out of suggestions other than a repair install of XP, or a clean install.

Okay thanks. i'm going to try an "upgrade" install; over the top of the OS and see if that works..