Hi guys.
I'm in a real pickle.
I've started getting this BSOD a few minutes ago and cannot boot my laptop up at all. I've tried both safe mode and recent good config. So, I cannot access the dump file. The technical information on the BSOD says, *** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9D36).
It just appeared out of the blue and the same BSOD keeps appearing. Is there a way to save the poor laptop? I have lots of important files in that thing...
Oh, also, when I try safe mode, it seems to be working (all the sys files show up), but when it gets to SPTD.sys, my laptop asks me to press esc if I don't want to load it. I don't know what it is, so I don't do anything. The option disappears, and the screen just stays the same, and desn't boot up. Normally, I allow it to load SPTD.sys, and safe mode starts up fine... can this be part of the problem?
Thank you in advance.