[SadieRB123]

I have a Dell Inspiron with Windows 2000 and it has been on the brink for a while. Two nights ago it told me I needed to run a Windows Update. I have never done that before but I clicked ok. Then when I tried to restart the computer - blue screen - memory available is less than memory installed - something like that. Tried to restart to last known working configuration - did not work. Tried to restart in safe mode - screen ran a list of code lines and then went back to the same blue screen memory message. Then I ran a diagnostic and there was a DST short test failure. While I was looking up DST failure I turned to look at my computer, with the diagnostic still running, and all of a sudden the screen was totally white, then green, then red (not in that exact order). I screamed and turned off the computer. Can anyone help me turn it on for at least long enough to back up some files that have been created since my last back up??? Thanks.

[Saga Lout]

Google for and download Hirens BootCD which includes a number of tools and a stripped down version of XP called MiniXP. That should enable you to pull your files out and prepare the hard disk for a fresh installation - if you have an XP CD.