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Won't Boot Up Even On Safe Mode (Flashing Blue Screen)


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Jaellybean's Avatar
Jaellybean Jaellybean is offline
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Join Date: Oct 2009
16-Oct-2009, 10:44 AM #1
Unhappy Won't Boot Up Even On Safe Mode (Flashing Blue Screen)
Hello,

I Need Help! My laptop won't boot up. In the middle of booting, a blue screen will flash (can't even read the message because it flashes so fast), then it will take me to a black and white screen with options to choose Safe Mode, Last Known Good Config and other options. Whichever I choose, windows will start booting but process will just be the same, blue screen flashes and will take me back to option screen. I was tempted to stick in my system restore disk but I'm afraid, will I lose all my data if I do that? Please help me. Maybe you have other idea to get my computer up and running without losing anything. I would really appreciate your help. Thanks!

Jae
blues_harp28's Avatar
Trusted Advisor with 15,971 posts.
 
Join Date: Jan 2005
Location: London England
16-Oct-2009, 12:45 PM #2
Hi try..
Tap f 8 while your system is starting up.
Choose safe mode with command prompt.
Log on as an admin.
At command prompt type
%systemroot%\system32\restore\rstrui.exe

This will launch System Restore.
Choose a date prior to the problem.
Jaellybean's Avatar
Jaellybean Jaellybean is offline
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16-Oct-2009, 11:46 PM #3
Hello There,

Thanks for responding. I did what you've suggested, but after pressing F8 and chose Safe Mode with command prompt," it took me to a black/blank screen with message on top that says, "multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\ntoskrnl.exe." Is that telling what the problem is? What do you think I can do next?

I really appreciate your help.


Jae
blues_harp28's Avatar
Trusted Advisor with 15,971 posts.
 
Join Date: Jan 2005
Location: London England
17-Oct-2009, 05:00 AM #4
It could that the ntoskrnl.exe is missing or corrupt or the boot ini file is not recognize.
Check.
http://support.microsoft.com/kb/314477
You will need the original install Cd.
Kingston1's Avatar
Kingston1 Kingston1 is offline
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Join Date: Apr 2009
Experience: Intermediate
24-Oct-2009, 11:22 AM #5
Same issue
My young daughters Acer one is doing the same thing booting then disk check blue screen, black screen then back to boot then disk check a maddening circle. I F8'ed and disabled the check to read the blue screen and suggest to go to safe mode "to remove or disable components". i can't get to safe mode it won't load at all. any suggestions?

to ad I have an external USB dvd drive for the disks needed, It's XP sp 3, 8 GB SSHD and a 8GB expansion SD card.
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etaf   (Wayne) etaf is offline
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24-Oct-2009, 01:40 PM #6
Kingston1
Please do not respond to threads with your problem, it gets very confusing - start a new thread of your own
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