[Jaellybean]

Hello,

I Need Help! My laptop won't boot up. In the middle of booting, a blue screen will flash (can't even read the message because it flashes so fast), then it will take me to a black and white screen with options to choose Safe Mode, Last Known Good Config and other options. Whichever I choose, windows will start booting but process will just be the same, blue screen flashes and will take me back to option screen. I was tempted to stick in my system restore disk but I'm afraid, will I lose all my data if I do that? Please help me. Maybe you have other idea to get my computer up and running without losing anything. I would really appreciate your help. Thanks!

Jae

[blues_harp28]

Hi try..
Tap f 8 while your system is starting up.
Choose safe mode with command prompt.
Log on as an admin.
At command prompt type
%systemroot%\system32\restore\rstrui.exe

This will launch System Restore.
Choose a date prior to the problem.

[Jaellybean]

Hello There,

Thanks for responding. I did what you've suggested, but after pressing F8 and chose Safe Mode with command prompt," it took me to a black/blank screen with message on top that says, "multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\ntoskrnl.exe." Is that telling what the problem is? What do you think I can do next?

I really appreciate your help.


Jae

[blues_harp28]

It could that the ntoskrnl.exe is missing or corrupt or the boot ini file is not recognize.
Check.
http://support.microsoft.com/kb/314477
You will need the original install Cd.

[Kingston1]

My young daughters Acer one is doing the same thing booting then disk check blue screen, black screen then back to boot then disk check a maddening circle. I F8'ed and disabled the check to read the blue screen and suggest to go to safe mode "to remove or disable components". i can't get to safe mode it won't load at all. any suggestions?

to ad I have an external USB dvd drive for the disks needed, It's XP sp 3, 8 GB SSHD and a 8GB expansion SD card.

[etaf]

Kingston1
Please do not respond to threads with your problem, it gets very confusing - start a new thread of your own