[flavallee]

Originally Posted by Boothbay

when you open a video clip in any area, does it play through without any interruptions, regardless of its length?

I don't have any trouble playing video clips. I mostly use Windows Media Player 11, unless a site provides its own player to view them.

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[boohoo222]

i deleted everything java, then reinstalled from scratch, it works....yeaaaa

[Boothbay]

I have media player 11 also, but apparently youtube and aol video clips must be of another venue...i don't understand..cbs shows videos of their shows and not use media player? Those updates have not improved those areas at all and yet not long ago, I had no problem with youtube and aol. If its due to a recent download of any program, it would be like looking for a needle in a haystack. I defragged, scanned..I can't imagine other sites not doing so in order not to lose 'customers' with a stop and go function

[Boothbay]

well good for you...let us know if it settles your video problems, cause it did not help mine, after those updates

[flavallee]

Installing the current version of Adobe Flash Player and Sun Java Runtime Environment and setting the 4 security zones in Internet Explorer to "Default Level" seems to solve the problem for many users.

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[Boothbay]

Well, like i said i never use IE, so i never messed around with their settings..but i took your advice to check out what you suggested and the default level was greyed out...so i clicked on custom level and it brought up a lot of settings one in particular that interested me....the box of windows media player was disabled. So I enabled it...but why then in the past i have had no problems with anything that was associated with it, worked just fine, even if was disabled in IE. Doesn't make much sense. By enabling it then the default lever was available and i clicked on that, applied and now we see if that would make a difference.

[flavallee]

If "Default Level" was grayed out and a vertical slider was visible, the security zone was already set to Default Level.

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[Boothbay]

Yes, i found that out after enabling java...but regardless, i still don't get the reception on videos that I once had ..that goes for aol video clips, demos of certain sites and you tube...all morning i've been searching for the possibilty of missing playets or plug ins and still after downloading some, no cigar. I nver had to go through all this searching for missing plug ins in the past. I checked java and flash and they are all working according to their sites. I even downloaded shockwave, but to no avail. This is very frustrating.

[flavallee]

Download and install K-Lite Codec Pack 5.3.0 Full.

It'll give your computer all the video and audio codecs and plug-ins that it needs.

Uncheck "Windows media player classic" at the top of the list during the install process.

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[Boothbay]

well, after downloading that link you supplied and installed it, one gets intimidated with all those check box areas...one has to know what one is doing as far as checking. Regardless, it did not help one bit. I still get the stop and go in any site. Count yourself lucky if your able to view video's all the way through. I suspect its some downloads i' have done that may have corrupted the files that is needed to get smooth watching...

[flavallee]

Let's see what a HijackThis log looks like.

Go here and click the green icon to download HijackThis 2.0.2.

Close all open windows, then install it in its default location: C:\Program Files\Trend Micro\HijackThis.

Run a scan with it - which will take 30 seconds or less.

Save the resulting log in Notepad.

Return here, then copy-and-paste the entire log here.

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[flavallee]

boohoo222:

Why are you posting a HijackThis log here? This is Boothbay's thread and we're here to assist him. I need to see a log from his computer and not your computer. If you have a problem, then you need to start your own thread and post a log there.

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[Boothbay]

Here are the results of Hjack..sorry, this is a weird installation of hijack. It shows up in search, and yet when i open My computer, windows explorer, it doesn't show up in programfiles/micro trend...ect...so I am forced to exhibit it here as thLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:51 AM, on 10/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Common Files\AOL\1218063427\ee\AOLSoftware.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\aol\1218063427\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1218063427\EE\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\NCH Software\BroadCam\broadCam.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\PrintKey2000\PRINTK~1.EXE
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.macromedia.com/software/f...rRedirect.html
R3 - URLSearchHook: MapQuest Toolbar Search Class - {2731C719-B8C5-4282-993D-B5AD0E77531D} - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1218063427\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &MapQuest Toolbar Search - C:\Documents and Settings\All Users\Application Data\MapQuest Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZUxdm080YYUS
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.0.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1238265281359
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1238265264406
O20 - AppInit_DLLs:
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BroadCam Service (BroadCamService) - Unknown owner - C:\Program Files\NCH Software\BroadCam\broadCam.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymSnapService - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 9758 bytes
e other guy did.

[flavallee]

Boothbay:

You've got malware in your computer, so you need to get rid of it.

Follow these instructions in the order listed.

Go here and click the green icon to download Malwarebytes Anti-Malware 1.41.

Go here and click the green icon to download SUPERAntiSpyware 4.29.0.1004.

Close all open windows, then install them both. Make sure to update their definition files during the install process.

Restart your computer.

Start Malwarebytes and run a "quick scan".

When the scan is finished, select and allow it to fix EVERYTHING it found.

Restart your computer.

Start SUPERAntiSpyware and run a "quick scan".

When the scan is finished, select and allow it to fix EVERYTHING it found.

Restart your computer.

Start Malwarebytes again, then go to Logs(tab).

Click on the scan log entry, then click Open.

When the scan log appears in Notepad, copy-and-paste it here.

Start SUPERAntiSpyware again, then go to Preferences - Statistcs/Logs(tab).

Click on the scan log entry, then click View Log.

When the scan log appears in Notepad, copy-and-paste it here.

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It appears that you've been editing the startup list in Start - Run - MSCONFIG - OK - Startup(tab).

When you restarted your computer afterwards, you failed to put a checkmark in and then click OK when the "System Configuration Utility" window(see screenshot) appeared.

[Boothbay]

HI, are you saying that its Malware is keeping me from enjoying my video clips? BTW, I have aol spyware and Avast...i don't think I need to add a couple of more virus programs, do you? Other than seeing malware, did you see anything that might be the cause of my problem and if i do have malware, why didn't my virus programs warn me of it?