[flavallee]

Let's get the startup load trimmed down of some of its unnecessary running programs and services.

Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

Remove the checkmark in

SunJavaUpdateSched C:\Program Files\Java\jre6\bin\jusched.exe

TkBellExe C:\Program Files\Common Files\Real\Update_OB\realsched.exe

NvMediaCenter RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

(Note: The .exe part of the name may not be present in your list)

After you're done, click Apply - OK - Exit Without Restart.

Click Start - Run, type in SERVICES.MSC and then click OK.

Expand the window so you can see the list more clearly.

Right-click on and then click Properties on:

Google Updater Service (gusvc) - Google

Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc.

NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation

Viewpoint Manager Service - Viewpoint Corporation

If "Startup Type" is set on Automatic, change it to Manual and then click Apply - OK.

(While you're still in the services list, change all entries to Manual that have "Startup Type" set on Disabled.)

After you're done, close the services window and then restart your computer.

When the small "System Configuration Utility" window appears, put a checkmark in that window and then click OK.

Post a new HijackThis log here.

-------------------------------------------------------------------

[Boothbay]

OK, both done, and now?

[flavallee]

Where is the HijackThis log?

----------------------------------------------------------------

[Boothbay]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:23:04 PM, on 11/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Common Files\AOL\1218063427\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\AOL 9.5\waol.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\aol\1218063427\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1218063427\EE\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\NCH Software\BroadCam\broadCam.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Common Files\AOL\1218063427\EE\aolsoftware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.macromedia.com/software/f...rRedirect.html
R3 - URLSearchHook: MapQuest Toolbar Search Class - {2731C719-B8C5-4282-993D-B5AD0E77531D} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1218063427\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &MapQuest Toolbar Search - C:\Documents and Settings\All Users\Application Data\MapQuest Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1238265281359
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1238265264406
O20 - AppInit_DLLs:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BroadCam Service (BroadCamService) - Unknown owner - C:\Program Files\NCH Software\BroadCam\broadCam.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\System32\GEARSec.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymSnapService - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 9261 bytes

[flavallee]

Start HijackThis and run a scan, then put a checkmark in

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll

then click Fix Checked - Yes, then close HijackThis.

---------------------------------------------------------------

Start HijackThis again.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click the "Save List" button.

Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

---------------------------------------------------------------

Is Verizon or some other company your Internet Service Provider?

--------------------------------------------------------------

[Boothbay]

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0
Adobe Shockwave Player 11.5
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Instant Messenger
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
Apple Software Update
avast! Antivirus
AVS Update Manager 1.0
AVS Video Converter 6
AVS4YOU Software Navigator 1.3
Belarc Advisor 7.2
BroadCam
Choice Guard
ConvertHelper 2.2
Critical Update for Windows Media Player 11 (KB959772)
D-Link DSC 350 Driver
Download Updater (AOL LLC)
Duplicate File Finder
DVD@ccess 2.0.3
E210
EZ Vinyl Converter 2.0.0 by MixMeister
Free Video to Mp3 Converter version 3.1
Free YouTube Download 2.2
GEAR driver installer for x86 and x64
GSpot Codec Information Appliance
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HTML Slideshow Powertoy for Windows XP
Image Resizer Powertoy for Windows XP
IrfanView (remove only)
Java(TM) 6 Update 16
Junk Mail filter update
K-Lite Codec Pack 5.3.0 (Full)
LiveUpdate 3.2 (Symantec Corporation)
Logitech QuickCam
Logitech QuickCam Driver Package
Magnifier Powertoy for Windows XP
Magnify 1.0
Malwarebytes' Anti-Malware
MGI PhotoSuite III SE (Remove Only)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Word Viewer 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.3)
Mozilla Thunderbird (2.0.0.23)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
MWSnap 3
My-Website
NCH Toolbox
Norton Ghost
NVIDIA Display Driver
Pando
Picasa 3
Prism Video Converter
Pure Networks Port Magic
QuickTime
RealPlayer
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
Reimage Repair
Remove-it
S801TFN
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Segoe UI
Slideshow Generator Powertoy for Windows XP
SnagIt 7
SoundMAX
SpywareBlaster 4.1
SUPERAntiSpyware Free Edition
System Requirements Lab
Timershot Powertoy for Windows XP
Tweak Revisited
U3Launcher
Uniblue SpeedUpMyPC 2009
Uniblue SpeedUpMyPC 2009
Uninstall 1.0.0.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Verizon Broadband Toolbar
Verizon High Speed Internet
Verizon Online Help and Support
Video Padlock
VideoLAN VLC media player 0.8.6d
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar
WeatherBug
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows Media Tools 4.0
Windows XP Service Pack 3
WinPatrol 2008
WinTVR3
Yahoo! Messenger

[flavallee]

Adobe Reader 6.0 is very outdated. If you use it to view PDF files, version 9.2.0 is available here.

These should be uninstalled:

Uniblue SpeedUpMyPC 2009

Viewpoint Manager

Viewpoint Media Player

Viewpoint Toolbar

-----------------------------------------------------------------

Don't install and use programs that claim to speed up, optimize, or clean your computer or the registry.

----------------------------------------------------------------

[Boothbay]

removed those 4. as for adobe reader, i rarely use it, i prefer firefox' s reader and do use it. Maybe you can tell me with all this tweaking, what does it have to do with video starting and stoping. Just now i tried one of those video clips and it still does the start and stop, or do we have to do more tweaking?

[flavallee]

Originally Posted by Boothbay

Maybe you can tell me with all this tweaking, what does it have to do with video starting and stoping. Just now i tried one of those video clips and it still does the start and stop

I was wondering when you were going to ask that question, or something similar to it.

I didn't really expect all this tweaking to resolve the problem, but you never know. We can stop if you want. I'm getting ready to go off-line for the night anyway.

Your uninstall list shows various video/codec-related programs and plug-ins installed, so I don't know if there may be a conflict there. K-Lite Codec Pack 5.3.4 Full is the only one that I use.

--------------------------------------------------------------

[Boothbay]

Well to be honest, I was thinking that you were looking for a specific file or program that may cause my problem..and also to see if i had a virus infected system. Now that you have seen 'my system' what is the verdict? Personally, i thought by the results, i was in pretty good shape, but then again, I know nothing about it. Tell me, what i don't like is adding more programs of anti this and that ,,,being that i already have aol's spyware, and avast...now with malware and superspyware too, isn't that an overkill and won't they conflict if i keep all of them? BTW, i certainly appreciate your patience

[flavallee]

I was actually going to suggest you get rid of Spyware Blaster. The Malwarebytes and SUPERAntiSpyware "dynamic duo" will do fine for combating and controlling malware and spyware. And no, they won't conflict with Avast - which is for combating and controlling viruses and not malware and spyware.

---------------------------------------------------------------

With all the media players and video/codec programs that are installed in your computer, I still wonder if that's the problem with your video stuttering.

--------------------------------------------------------------

[Boothbay]

OK, will do..could you tell me by those logs I sent you which ones are the codecs and video programs your referring to? MAybe if I get rid of them all and start from scratch?

[flavallee]

Give me a few minutes to go through your uninstall list and I'll get back to you.

------------------------------------------------------------

Here is what I can find in your uninstall list:

AVS Update Manager 1.0

AVS Video Converter 6

AVS4YOU Software Navigator 1.3

EZ Vinyl Converter 2.0.0 by MixMeister

Free Video to Mp3 Converter version 3.1

Free YouTube Download 2.2

GSpot Codec Information Appliance

Prism Video Converter

Video Padlock

VideoLAN VLC media player 0.8.6d

There may be others with names that I don't recognize.

You really need to browse through your "Add Or Remove Programs" list and get rid of what you don't use or need.

------------------------------------------------------------