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BSOD MEMORY_MANAGEMENT on Windows XP SP2

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hasanhaider's Avatar
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Join Date: Nov 2009
04-Nov-2009, 11:22 AM #1
BSOD MEMORY_MANAGEMENT on Windows XP SP2
Hello all,

I've been getting random MEMORY_MANAGEMENT blue screens for the last week or so. Initially I'd get them once every two or three days but now it's happening every time on startup, and sometimes randomly as well. My PC specs are

Core 2 Duo E8200 @ 2.66 Ghz
Kingston 2 GB DDR2 RAM @ 800 Mhz
Intel DG33FB Motherboard
ATI Radeon 4670
WD 640 GB + Seagate 500 GB SATA

Everything is running at stock. Three months ago, I was getting blue screens after installing an additional 2 GB of RAM. I removed that stick and ran memtest with the original 2 GB stick, which didn't show any problems, and the errors went away.

I recently lost a SATA (320 GB WD) which kept giving a Delayed Write Error. The blue screens started about a week after that. I've attached the three most recent minidumps.

Any help would be greatly appreciated. Thanks!

Regards,

Hasan
Attached Files
File Type: zip Mini110309-01.zip (93.0 KB, 7 views)
hasanhaider's Avatar
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04-Nov-2009, 11:23 AM #2
Uh, sorry - it's SP3, not SP2
for what it's worth, I'm running SP3. Using Kaspersky Internet Security 2009 if that's relevant.

Thanks,

Hasan
Rollin' Rog's Avatar
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04-Nov-2009, 11:52 AM #3
You could try a "system restore" to a date when this was not happening -- these can be undone if not helpful.

But I am seeing this in all the minidumps >>

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041284, A PTE or the working set list is corrupt.
Arg2: 7c85f001
Arg3: 00000545
Arg4: c0883000

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'adfs' and 'Parport.SYS' overlap
--------------------------------------------------------------

WARNING: Unable to verify timestamp for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL
---------------------------------------------------------------------------------

"adfs.sys" appears to be an Adobe File System manager, and that is probably confirmed by the presence of ATMFD.dll in the trap frames and back traces -- which also relates to Adobe.

You can try uninstalling that and see if the error goes away.

Post another minidump if it doesn't.

Parport.sys is a paralell port driver -- belonging to Microsoft -- so I don't think we want to do anything there.
hasanhaider's Avatar
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04-Nov-2009, 12:32 PM #4
Thanks for the quick reply Rollin' Rog
I'm uninstalling the Adobe products on my hard drive right now. Will then try installing them one by one. The strange thing is that sometimes these restarts come before I've even logged on to Windows. That doesn't preclude the problem being with Adobe right?

Secondly, quick question: does this not look like a hardware problem? Because I'm willing to format my computer and do a clean install if that would help solve this.

Thanks once again,

Hasan
Rollin' Rog's Avatar
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04-Nov-2009, 07:26 PM #5
"memory management" faults are not necessarily hardware problems -- but if you have issues after removing Adobe I would both test the ram and run chkdsk (fix errors) on the drive.

The consistent "overlap" of those modules does indicate an issue that is probably not "random" as would most likely be the case with a ram or other hardware problem.

However since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

If you have any problems or questions about Memtest86 feel free to ask.

The ISO file is not to be copied directly -- you must burn it using your burner's interface for ISO files.

In almost all cases you only need to "open" the unziped ISO file and your burner program should open to the correct interface if it has associated itself with the ISO extension

Then of course you must boot with the CD drive first in the boot order if it is not already.
hasanhaider's Avatar
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04-Nov-2009, 09:22 PM #6
Ok, traced adfs.sys to Photoshop CS4 - specifically Adobe File Drive
So I uninstalled CS4. Leaving it uninstalled for now, and it didn't crash on restarting - which is a good start, I guess. I'm going to test this for a few days and report back. Thanks again

Best regards,

Hasan

Edit: Oh, and I've run memtest through Windows - got to about 200% coverage. Will do it after burning it on a CD too, just wondering if there's a difference?
Rollin' Rog's Avatar
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05-Nov-2009, 11:22 AM #7
How do you run memtest86 through Windows -- never tried that myself and didn't know there was a method

But good luck with the hopeful fix and keep the thread updated.
hasanhaider's Avatar
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08-Nov-2009, 05:05 AM #8
It worked!
Rollin' Rog, thank you so so much It worked. My PC's been running crash free since I uninstalled Adobe Photoshop CS4 (and specifically Adobe File Drive). I have no idea how to thank you. I honestly thought I would have to format my C drive, and more than anything I was dreading a hardware problem. Thank you, thank you

I downloaded memtest from here

http://hcidesign.com/memtest/download.html

Maybe this is not the same as memtest86?

And finally, I have a question - how did you read those minidumps to figure out where the error is? Were you using Windows Debugger, or is there some other goodness I'm missing out on?

Again, my sincere thanks.

Hasan
Rollin' Rog's Avatar
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08-Nov-2009, 11:22 AM #9
Yeah, that's a different "memtest"

I do use the Windows debugger; it's actually taken me a couple of years to acquaint myself with some of the more useful commands -- but you can get started by reviewing the help provided on these sites:

http://www.networkworld.com/news/200...rc=rss-windows

http://thelazyadmin.com/blogs/thelaz...th-WinDBG.aspx

http://forums.majorgeeks.com/showthread.php?t=35246


Glad to see your good results -- when you are confident all is well -- feel free to mark the thread "Solved" using the tag at the upper left.

We always like to see those, and of course you are most welcome for any further help here or in the future.
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