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Trying to restore computer (keyboard error)

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lordloki's Avatar
Junior Member with 1 posts.
 
Join Date: Nov 2009
04-Nov-2009, 08:32 PM #1
Trying to restore computer (keyboard error)
OK, I have been trying to restore my Dell Optiplex back to the factory setting. I got the XP disc to reinstall it. But when it is all dont it stes on the "waiting" screen with a smaller pic of the windows colored icon. And it just sits there. I tried rebooting and pressing F1 or escape and all it says is "keyboard error". Can anyone please help me??
lawson_jl's Avatar
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Senior Member with 1,064 posts.
 
Join Date: Aug 2008
Location: Illoinois, USA
Experience: Einstein
05-Nov-2009, 01:59 PM #2
I've seen this several times with Dell PCs. The PS2 ports on the PC have a habit of flaking out. The keyboard will still work in Windows but you can't get to BIOS and the PC may take a long time to boot up and even run slow. Swap the PS2 keyboard out with a USB keyboard and that should fix your issue.
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