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Unable to charge replacement battery

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Alldee's Avatar
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Join Date: Nov 2009
14-Nov-2009, 08:11 AM #1
Unable to charge replacement battery
I have just bought a replacement battery for my Sony VAIO VGN-A517B. It is not a Sony Battery, but I am sure it is compatible. However, when I try to charge the battery I get the message 'An access denied error was returned while attempting to charge a service. You may need to log on using an Administrator account to make the specific changes. I have tried Start - run - msconfig - set-up and unticking ISBMgr and although this remains unticked, I get a further message saying that access is still denied. I have tried using Safe Mode and logging on as an Administrator, but this has not worked either. I have only done these things under instruction from the firm that the supplied the battery - I am not really computer literate - so please treat me as illiterate when replying!! Thank you.
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