[puterjunkie4ever]

What exactly is this and how do I get rid of the exclamation point. I also tried to play something from youtube and get no sound. Does this device have anything to do with sound? Please help

[Lance1]

What OS are you running? What mobile device do you have connected to the system? Do you have WMP 10 installed?

[Lance1]

You may also want to download the Media Transfer Protocol Porting Kit (MTP)

For more information on MTP go here ---> What Is MTP?

[puterjunkie4ever]

I read some of the "What is MTP". Would this have anything to do with a webcam that had software to Real Player 7 Basic. I still get an exclamation mark after downoad the Media Transfer Protocal Porting Kit. Please help me to get rid of the exclamation point. Thanks.

[puterjunkie4ever]

Hi again....i haven't gotten a reply to your message. I'm still getting the exclamation mark after downloading MTP Kit. Is there something else I have to do.

[TerryNet]

Reopening per request.

[LauraMJ]

Opened as requested.

[Davec]

It's Open!

[puterjunkie4ever]

Hi Everyone. I'm truly glad that my thread is open again, but I need some help on the subject. Any help would be appreciated. I also want to say that I'm using Windows XP.

[TerryNet]

Do you have any sound at all? Have you checked in Control Panel - Sounds and Audio Devices - and made sure you have nothing Muted? (Go into Advanced under Volume, 'cause there is more than one way to mute.)

[puterjunkie4ever]

I did end up unchecking the mute in microphones.....it still has the exclamation point though

[TerryNet]

Do you have sound now with YouTube videos?

Show us a screen shot of the exclamation point, please.

[puterjunkie4ever]

yes, I do have sound in utube........how do I make a screen shot of the exclamation point in the device manager?

[TerryNet]

Capture the active window--How To Capture a Screen Shot of your Desktop or the Active Window in Windows--and save it as a .jpg file with Paint.

[puterjunkie4ever]

Hi Terry, I really feel like an assinine. I've done everything requested in learning how to capture screen and saved it in my document, but for some reason I can't paste it in here. What could I possibly be doing wrong. I went to paint and all that stuff.