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The Infamous: "There are no active mixer devices. Please install...."

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MagicalSwordsman's Avatar
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14-Nov-2009, 03:52 PM #16
No yellow symbols under the "sound, video, and game controllers" menu. But then again, there are no yellow symbols there even if i unistall the audio drivers ive tried (either realtek one). There is always a "megaphone" symbol next to all of the items i listed in the device manager.
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14-Nov-2009, 03:58 PM #17
I am stumped
but i dont give up lol
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14-Nov-2009, 04:05 PM #18
Lol thank you. Yes I know. I am in quite a predicament heh.
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14-Nov-2009, 04:06 PM #19
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14-Nov-2009, 04:10 PM #20
That link takes me to the main page. What do I click on when i get there?
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14-Nov-2009, 04:16 PM #21
Sorry
dont know what happened there
click the folder
dind your model number
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14-Nov-2009, 04:41 PM #22
No problem. I found my model number and downloaded the audio driver, rebooted the computer after installation. Still showing the mixer devices error : /
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14-Nov-2009, 04:43 PM #23
Well i am calling the big guns

I am defeated lol
so sorry
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14-Nov-2009, 04:52 PM #24
Try the following:

Click on Start > Run > type devmgmt.msc

Expand System devices, and check that 'Plug and Play Software Device Enumerator' is present and is "working properly".

During the routine you may see "Driver is enabled but has not been started".

If it's not present, or not "working properly", or you get the above message, try the following:

'Plug and Play Software Device Enumerator' is missing or not "working properly".

This fix may work, although this should normally be taken care of by reinstalling the audio drivers:

1. Insert your Windows XP CD and find swenum.sys - either in DRIVER.CAB or SP2.CAB. Copy it to the proper location noted above. Also put it in C:\Windows\System32\drivers. If you don't find it or can't do it, just skip to step 4.

2. Do a search in your Windows folder for machine.inf. There may be more than one location, but note down which one you select.
Open it (double-click) and locate (near the top) the line "ExcludeFromSelect=*". Put a semi-colon followed by a space at the beginning of this line to disable it.

3. Look for this line near the top: "SWENUM.CoInstallers.CopyFiles = 11 ; %windir%\System32".
"%windir%\System32" indicates that the file swenum.sys should (normally) be located in the C:\Windows\System32 folder.
Close machine.inf, saving changes.

4. Go to Control Panel => Add New Hardware. Follow the wizard and manually select to Add System Device. Click on 'Have disk'. Navigate to machine.inf. You will have to do a search in your Windows folder. In the list of Standard Devices on the left, select "Plug and Play Software Enumerator" on the right. Finish the installation.
Restart the computer.

Hope it helps.
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14-Nov-2009, 04:52 PM #25
Thats ok lol. I really appreciate you trying to help. I hope the big guns means people you know who are really good at this sort of stuff lol? I guess I will keep trying forums to see if anyone can figure this out.
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14-Nov-2009, 04:54 PM #26
No please stay here
Give us a chance
Im just a little fish
we have sharks here lol
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14-Nov-2009, 04:56 PM #27
Hmm. there are actually 2 "Plug and Play software device enumerator" options. Titled the exact same thing (^). Does it matter which one i click on?
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14-Nov-2009, 04:56 PM #28
Quote:
Originally Posted by Blackmirror View Post
No please stay here
Give us a chance
Im just a little fish
we have sharks here lol
Oh ok. I had no idea heh. Alright I wont give up either lol.
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14-Nov-2009, 05:09 PM #29
Both of my listed "plug and play software device enumerator" items are working properly but I will still try what you suggested Phantom.
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14-Nov-2009, 05:15 PM #30
You don't seem to be sure of your sound card driver.

Click on Start > Run > type dxdiag

Click on the Sound tab.

Please give us the full description.
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