[kendaves]

My audio has been down for a week now. I have a k8u-x motherboard with integrated sound card. In sound and audio devices in control panel it says "No Audio Device". In system hardware I can pull up the audio device and it says "Driver enabled but has not yet benn started". I thought maybe the sound card went bad so I installed a new soundblaster card and I get the same results. Could it be a missing REGISTRY KEY? HELP PLEASE

[Tufenuf]

kendaves, Go to the link below and click on the "?" to the left of "Where did my Sounds go?" to expand it and you'll find several possible fixes.

http://www.kellys-korner-xp.com/top10faqs.htm

Tufenuf

[Phantom010]

Click on Start > Run > type services.msc

Scroll down to the Windows Audio service and make sure it's set to Automatic and Started.

[kendaves]

Windows audio is started and set to auto. Tried kellys-korner fixes but still no go.

[Phantom010]

Go to your Device Manager.

Expand System devices, and check that 'Plug and Play Software Device Enumerator' is present and is "working properly".

This fix may work, although this should normally be taken care of by reinstalling the audio drivers:

1. Insert your Windows XP CD and find swenum.sys - either in DRIVER.CAB or SP2.CAB. Copy it to the proper location noted above. Also put it in C:\Windows\System32\drivers. If you don't find it or can't do it, just skip to step 4.

2. Do a search in your Windows folder for machine.inf. There may be more than one location, but note down which one you select.
Open it (double-click) and locate (near the top) the line "ExcludeFromSelect=*". Put a semi-colon followed by a space at the beginning of this line to disable it.

3. Look for this line near the top: "SWENUM.CoInstallers.CopyFiles = 11 ; %windir%\System32".
"%windir%\System32" indicates that the file swenum.sys should (normally) be located in the C:\Windows\System32 folder.
Close machine.inf, saving changes.

4. Go to Control Panel => Add New Hardware. Follow the wizard and manually select to Add System Device. Click on 'Have disk'. Navigate to machine.inf. You will have to do a search in your Windows folder. In the list of Standard Devices on the left, select "Plug and Play Software Enumerator" on the right. Finish the installation.
Restart the computer.

[kendaves]

Plug and play enumerator is not present. How do I install this?

[Phantom010]

Originally Posted by kendaves

Plug and play enumerator is not present. How do I install this?

1. Insert your Windows XP CD and find swenum.sys - either in DRIVER.CAB or SP2.CAB. Copy it to the proper location noted above. Also put it in C:\Windows\System32\drivers. If you don't find it or can't do it, just skip to step 4.

2. Do a search in your Windows folder for machine.inf. There may be more than one location, but note down which one you select.
Open it (double-click) and locate (near the top) the line "ExcludeFromSelect=*". Put a semi-colon followed by a space at the beginning of this line to disable it.

3. Look for this line near the top: "SWENUM.CoInstallers.CopyFiles = 11 ; %windir%\System32".
"%windir%\System32" indicates that the file swenum.sys should (normally) be located in the C:\Windows\System32 folder.
Close machine.inf, saving changes.

4. Go to Control Panel => Add New Hardware. Follow the wizard and manually select to Add System Device. Click on 'Have disk'. Navigate to machine.inf. You will have to do a search in your Windows folder. In the list of Standard Devices on the left, select "Plug and Play Software Enumerator" on the right. Finish the installation.
Restart the computer.

[kendaves]

could not find swenum on my xp home edition cd. Could not find plug and play enumerator in machine.inf in add hardware. Is there a service pack I can reinstall?

[Phantom010]

Try simply skipping to #4.

Open your Folder Options and select View. Put a check mark on "Show hidden files and folders".

machine.inf should be located in C:\WINDOWS\inf.

[kendaves]

I went through step four but I never saw plug and play enumerator listed in the options.

[kendaves]

Phantom,

Much thanks! I had to delete line 20 "Excludefromselect=*" after that I repeated step 4 and I can hear again. Thanks for your time.

KEN

[Phantom010]

You're welcome!

Glad you got it fixed!