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Windows XP fails to boot up after installing updates on Feb 9 2010


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Orion_7's Avatar
Orion_7 Orion_7 is offline
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09-Feb-2010, 07:55 PM #1
Windows XP fails to boot up after installing updates on Feb 9 2010
I just installed 10 updates, restart the computer, and it crashes as soon as the windows xp logo appears. I tried to boot it in safemode, but the same thing happens. It crashes immediately. I am using Ubuntu on the same computer, and it's working fine. Please help.
Thank you in advance. Help would be appreciated.

UPDATE: please go to post #41 for possible solutions from admir1972 and madnaveen
http://forums.techguy.org/windows-xp...ml#post7206847

Last edited by Orion_7; 10-Feb-2010 at 06:47 PM..
Patrickv's Avatar
Patrickv Patrickv is offline
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09-Feb-2010, 09:46 PM #2
Windows updates can srew up your computer sometimes. Have you tried using system restore to point before the update where installed?
Orion_7's Avatar
Orion_7 Orion_7 is offline
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09-Feb-2010, 09:56 PM #3
Quote:
Originally Posted by Patrickv View Post
Windows updates can srew up your computer sometimes. Have you tried using system restore to point before the update where installed?
I can't even get to my desktop screen. It turns off immediately after the windows xp logo appears (the screen with a little blue horizontal bar moving).
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Patrickv Patrickv is offline
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09-Feb-2010, 10:46 PM #4
Have you tried using system restore to the point before you installed those 10 updates. that is the best bet, if it does crash while trying 2 get 2 system restoure then you have a problem
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09-Feb-2010, 11:44 PM #5
Same as you!
Same as you. BSOD after February 10 2010 updates (10). I cannot go in safe mode but there's no BSOD, just hang in black screen with a blinking text cursor.

I was able to reproduce the bug since I tried 2 times updating after a OS backup (yesterday) was reinstalled...

It's the STOP: 0x0000007E error but with no .dll or driver file mentioned in the BSOD..
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madnaveen madnaveen is offline
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10-Feb-2010, 12:04 AM #6
I have the same problem too!!! I tried repairing through the recovery console and performed a chkdsk /r. This took some time and said that some errors were found and repaired. I restarted the system and theres no joy

The safe mode boot option hangs at mup.sys..

I have some critical data on my laptop that i have not backed up yet..any ideas how i can take a backup now??

Thanks
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Midseven Midseven is offline
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10-Feb-2010, 01:07 AM #7
Well, do you have a tool CD to backup or view your hard drive content?
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10-Feb-2010, 02:41 AM #8
yea this is the same problem i have, installed the update earlier and it failed to boot up also, i tried the all the options safe mode, normal load, and last good configuration, nothing works, i was able to get my files off of my hard drive a couple hours ago. ill subscribe to this thread and see if someone hopefully gets this problem solved
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ingaasp ingaasp is offline
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10-Feb-2010, 02:53 AM #9
i too have the same problem. I installed 10 or 11 updates today, and windows was bugging me to restart. restarted and i got that horrible blue screen

the error code was as follows....
Stop: 0X0000007E (0XC000001D, 0X80537008,0XF78A23B8,0XF78A20B4)

i used windows CD to repair the installation, it ran for almost 40 minutes, and the result was the same blue screen

but now the error is as follows:

Stop: 0X0000007E (0XC0000005, 0XF6FB4174, 0XF78E5D44, 0XF78E5A40)....still in both case it is 0X0000007E error

any ideas how to solve this?

thanks in advance
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BerBevans BerBevans is offline
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10-Feb-2010, 04:41 AM #10
Win Update Feb 2010
Hi All,

I am having a similar issue but no Blue Screen of death. I can boot up. Log in but it stops when trying to load my profile and Ctrl+Alt+Del is non-responsive.

If I unplug my network connection, the PC will then finish loading my profile and I can plug the network connection back in and use the PC as normal.

I am currently trying to narrow down which update is causing the issue but most of them seem to be dependant on each other.

Will keep you up dated.

Ben
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ulo ulo is offline
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10-Feb-2010, 05:48 AM #11
black screen after xp uptade
Hello
I'm having the same problem. Computer is looping in black screen for a long time. No normal start, no safe mode, no last known good configuration...

HELP!!!
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BerBevans BerBevans is offline
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10-Feb-2010, 05:57 AM #12
Hi again.

It looks like I have you a red herring. I finished uninstalling all of the applied updates and we found the problem was with our Domain Controllers as there where other people having the same issue that had not installed the updates. The two DC servers had to be hard booted because we couldn't log onto them but since coming back up, we can log in fine.

Thank,

Ben
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MkV MkV is offline
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10-Feb-2010, 06:56 AM #13
Hi
I have the same boot failure after installing 11 updates this morning and rebooting.
When I disable auto restart I can the error message as:
Stop: 0X0000007E (0XC000001D, 0X80537008,0XF78A23B8,0XF78A20B4)
I cannot boot into safe mode.
I have run a chkdsk using BartPE it found and fixed a problem with the hiberfil.sys however I still can't boot and get the same Stop: 0X0000007E message.
HP nx6325 laptop with AMD processor in case that helps anyone identify a patern in the problem.
Here's hoping...
Mark
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mike_84 mike_84 is offline
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10-Feb-2010, 07:50 AM #14
I'm having the same problem as well right now, installed 10 updates last night and got the BSOD on the restart at the windows xp loading screen. And now it goes straight to the safe mode selection screen with the last known good configuration, start windows normally, etc. options.

And no matter which one you go to you get the BSOD right at the windows xp loading screen, here's the error code I'm getting.

STOP: 0x0000007E (0xC000001D, 0x80536268, 0xF79B63E0, 0xF79B60DC)

Also you get the same error code when you disable the automatic restart on system failure by pressing F8 on start up.

This happened on my computer that I built (XP Home, SP2, Pentium D), however on my mom's computer it installed the same 10 updates and it didn't have any problems on restarting and its a HP (XP Home, SP3, AMD Sempron).

Here are the 10 Windows update file names that installed, I don't know if this will help.

Security Update for Windows XP
-KB977165
-KB978706
-KB977914
-KB975560
-KB978251
-KB975713
-KB978037
-KB971468

Windows Malicious Software Removal Tool - February 2010
-KB890830

Cumulative Security Update for ActiveX Killbits for Windows XP
-KB978262

Hope somebody can figure this out for all of us.
Thanks, Michael
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amir1972 amir1972 is offline
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10-Feb-2010, 09:22 AM #15
Solved: The culprit for me was KB977165
Something similar had occurred to me before - after a Windows update - and I had it solved by uninstalling the update manually with the Recovery Console.

This time it has been a little more difficult, since I didn't know which update was the trouble, so I had to to some attempts, uninstalling one update at a time.

Follows the Recovery Console Update uninstalling method.

1. Boot from your Windows XP CD and start the recovery console. (by the way. I didn't need the Windows CD since I had previously installed the recovery console under Windows http://support.microsoft.com/kb/307654/en-us). You may need to press F6 while RC loads in order to load SATA drivers; you will then have a c:\WINDOWS console prompt.

2. Type: CD $NtUninstallKB977165$\spuninst (this is the update I had to uninstall to get out of the boot loop, other updates may be uninstalled by changing the directory name to $NtUninstallKBCODE$, where KBCODE is the KB code)

3. Type: BATCH spuninst.txt

4. Type: exit

As I said, I had to to some attempts, and tried uninstalling KB975560 and KB975713 without any result.
Uninstalling KB977165 allowed the Operative System to be fully loaded without any BSOD.
Afterwards, I re-installed KB975560 and KB975713 and rebooted, and everything is still fine.

Notes: This procedure worked for me, but my BSOD didn't give right the same error message, even if the problem occurred aftew a Windows Update.
My error message was
STOP: 0x0000007E (0xC000001D, 0x80536268, 0xF79B63E0, 0xF79B60DC)

Hope that all above may be of help.

Last edited by amir1972; 10-Feb-2010 at 11:25 AM..
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