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[Resolved] Missing Dll File at startup


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jack_s's Avatar
jack_s jack_s is offline
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07-Aug-2002, 07:57 AM #1
Missing Dll File at startup
Windows XP at startup indicates there is a missing DLL file which is a file that must have been picked up on a web site. My anti-virus is giving my machine a clean bill of health so no problems virus wise. My machine does not need this file to run properly. I want to find the command that is asking for this file to load and delete it so I no longer get thle error message. Any ideas?
pvc9's Avatar
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07-Aug-2002, 08:05 AM #2
Smile Try this...
Welcome To TSG! jack_s,

What exactly is the file's name. If you think it is a virus then try the online virus from the link below -

HouseCall


This would be helpful.


Also try the msconfig utility to check what programs are starting at startup and remove the unnecessary file(s).

For msconfig - type msconfig in the Run in Start menu.


Hope this helps...
jack_s's Avatar
jack_s jack_s is offline
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07-Aug-2002, 08:31 AM #3
Thank you. I found the command using mscongif. It is in the Startup. I unchecked the command, rebooted and received the message that my computer was in analyze mode. When I re-ran mscongif the command was now checked again. How do I remove the command?
Thanks
pvc9's Avatar
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07-Aug-2002, 08:35 AM #4
Post Do this...
Jack,
All you've to do is after opening the msconfig utility click on the Startup tab where you'll see all the programs loading at startup. To remove any program all you have to do is just uncheck the box adjacent to it...

So remove the tick and things will be back to normal...


Hope this helps...
pvc9's Avatar
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07-Aug-2002, 08:43 AM #5
Cool Still troubled try this...
Jack,
Sorry that I didnt go through your reply exactly. If you still are getting the same message at startup then I'd say download this tool and it'll be helpful in more than 1 ways. Its a very good program with a lot of options...

Use the below link to download it and it'll definetely solve your problem... -

TweakAll

Also download all the plugins for it which are the basic components of the program...

Hope this helps...
TonyKlein's Avatar
Malware Removal Specialist with 10,392 posts.
 
Join Date: Aug 2001
Location: The Netherlands
07-Aug-2002, 08:46 AM #6
What's the name of that file, and what's the name of the application you unchecked, but that you say reenables itself every time you boot?

Please also show us your startups.

That will give us a better idea of what we're talking about:

Go to Start/run, and type Msinfo32, followed by OK.
Go to Software Environment/Startup Programs.
Click Edit/'Select all', and then 'copy'
Now paste the contents in your post.
__________________
Tony < - > CLSID List - A Collection of Autostart Locations
jack_s's Avatar
jack_s jack_s is offline
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07-Aug-2002, 08:47 AM #7
Thanks,
Things seem to be working smoothly: When I received the diagnostic message on reboot, I simply checked the box to not show the message on startup. I then went to mscongif and the box which I had unchecked was still uncheked - a good thing. Now my question is how do I get rid of the command that is still calling for the non-existant file?
I will d/l the program you suggested and see how it works.
Thank you for your help.
Jack
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07-Aug-2002, 08:50 AM #8
I cannot seem to copy and paste the startup. The file is BabeIE.dll. Not much doubt where that got picked up. The command is: Rundll32 "C:\Program Files\CommandName\Toolbar\BabeIE.dll"
pvc9's Avatar
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07-Aug-2002, 09:07 AM #9
Exclamation Try this but be careful...!
Jack,
Try this, but be careful as this involves some registry editing.

To remove the file from registry directly -

Start->Run->Regedit->My Computer->HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Now in the right pane(window) see if you can find the command that you are being troubled with. If you can then just delete the key and then restart your computer...

This should do it...

On the other hand I'd say get the TweakAll program and do it the safer and easier way...

Hope this helps...
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07-Aug-2002, 09:46 AM #10
Wrong forum to begin with... but if the command is UNchecked in msconfig it will be in the Run- folder (one of them, anyway).

See also:

http://groups.google.com/groups?q=CN...gle.com&rnum=1

And you might want to install and run Ad-Aware to have it look for other spyware as well.

Installing and Running Ad-Aware
http://www.lavasoft.nu/

1. Download to a convenient folder the installation file:

http://www.wyvernworks.com/Lavasoft/aaw.exe

2. Download the Refupdate installation file:

http://www.jamcomputerservices.com/l.../refupdate.exe

3. Run the Ad-Aware setup file (aaw.exe) to install Ad-aware and reboot.

4. Run the refupdate.exe installation file. Go to Start Menu>Programs and find the Lavasoft Refupdate entry and run it. It will want a connection to the internet to check and update the current signature file. When that is complete. Run Ad-aware itself.

5. Configure Ad-aware to scan all drives on which you have installed programs, memory and registry. When the scan is complete, check all entries it finds, click "Backup" and then "Finish". Reboot afterwards.

Last edited by Rollin' Rog; 07-Aug-2002 at 09:53 AM..
jack_s's Avatar
jack_s jack_s is offline
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07-Aug-2002, 07:07 PM #11
Thank you all for your patience and assistance. Here is what I have done and what I have found:
I ran ad-aware and did not come up with the BabeIE command or file.
I did run a search on my registry and found the file but now I'm too chicken to delete it! Here is where it is:
HKEY_CLASSES_ROOT\CLSID\(followed by many groups of zeros) then over on the right side of the screen where it shows files: Type: Reg_SZ
Data: BabeIE

Now, do you think I am safe deleting this file?
I am not sure I want to d/l the Tweek program because I have so many fairly new security programs running, pop up killers, zone pro, ad aware, etc I'm concerned I'll mes all that up.
TonyKlein's Avatar
Malware Removal Specialist with 10,392 posts.
 
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08-Aug-2002, 01:43 AM #12
It's the CommonName bar, and it's spyware.

Rather than trying to root it out manually, follow Rog's advice as to installing and running Ad-Aware.

After having the Refupdate utility install the latest Reffile, run Ad-Aware, have your drives and registry scanned for spyware, check all found files and reg keys, hit 'backup', then click continue, and have them all removed.

Here's some info about this one:

http://and.doxdesk.com/parasite/CommonName.html
jack_s's Avatar
jack_s jack_s is offline
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08-Aug-2002, 09:13 AM #13
Tony and Rog,
Thank yoo for the advice. I did run Ad-aware and the update several times and it is not coming up with the BabeIE file. The good news is that I am no longer getting the error message relating to the file not loading on startup. (Yea!) Any other suggestions? Otherwise, you are all invited to my house for beers.
Thanks,
Jack
TonyKlein's Avatar
Malware Removal Specialist with 10,392 posts.
 
Join Date: Aug 2001
Location: The Netherlands
08-Aug-2002, 09:23 AM #14
Apparently it has been removed from startup.
Did Ad-Aware find other stuff it wanted to remove?

And what exactly would you like to do now?
Or rather, what causes you to think that after running Ad-Aware more needs to be done?

Any babeie or other unwanted stuff still there?
jack_s's Avatar
jack_s jack_s is offline
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08-Aug-2002, 09:28 AM #15
Tony,
Yes, it has been removed from startup but the file remains in my registry. I can find it with a dearchof the reg. At this point it may be simply dormant adn no longer a problem. Is it safe to manually remove it?
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