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Can't input password at login screen (not the usual problem)


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Itsygo's Avatar
Itsygo Itsygo is offline
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06-Apr-2010, 02:50 PM #1
Talking Can't input password at login screen (not the usual problem)
Hey there,

Password input issue. I use Windows XP Pro SP3, and a regular Microsoft Multimedia Wireless Keyboard.

Today I've had the misfortune of having the spyware/malware Security Tool infect my PC. I went on Safe Mode, cleaned everything up with Malwarebytes Anti-Malware and AVG Anti-Virus, and the Security Tool malware disappeared. I then used RegistryBooster to fix any registry errors.

When I restarted and went on Normal Mode, I clicked on my account and the white space and the blinking "|" cursor showed up, but no matter what key I hit, the black "blobs" won't show up, as if I hadn't typed anything.

I noticed that if I clicked my F-Lock, the wireless keyboard receiver's F-Lock light goes on/off normally, and when I log on Safe Mode, I can type my password just fine. Probably means it has nothing to do with my keyboard.

I tried everything; rebooting didn't do anything, CTRL+ALT+DEL didn't take me to the traditional login screen, and everyone who has had this problem says they can't see the typing | cursor but I do, and I can't type my password unless I go on Safe Mode (which I'm in right now.)

That's it. I'm beat. Please help me out, guys.

P.S. Also, in the middle of my malware/virus scanning process, it gave me a message that said "There is no audio hardware plugged in" even though I haven't touched my speakers, and ever since then I couldn't get it to produce any sounds.


Mumbodog's Avatar
Member with 7,891 posts.
 
Join Date: Oct 2007
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06-Apr-2010, 05:10 PM #2
Try a wired keyboard

The wireless keyboard driver may not be loading in normal mode due to malware playing in the registry.

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TekTime's Avatar
Member with 1,312 posts.
 
Join Date: Sep 2009
Location: Inland Empire, California
08-Apr-2010, 03:50 PM #3
You can try a "repair install" if you have the Windows installation disk for your version of XP. That will correct many registry problems and corrupt/deleted system files resulting from a malware infection.
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